SIP
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About This Guide
Administrator’s Guide SoundPoint IP / SoundStation IP
Contents
Administrator’s Guide SoundPoint IP / SoundStation IP
Troubleshooting Your SoundPoint IP / SoundStation IP Phones
Viii
Contents
Administrator’s Guide SoundPoint IP / SoundStation IP
SoundPoint IP Desktop Phones
IP 320/330 IP 550/560 IP 600/601
SoundStation IP Conference Phone
SoundPoint IP Desktop Phones
SoundPoint IP SoundPoint IP 550/560
SoundStation IP Conference Phone
SoundPoint IP 600/601
Key Features of Your SoundPoint IP / SoundStation IP Phones
Currently supported conference phone is SoundStation IP
SoundPoint IP 600
Overview
Where SoundPoint IP / SoundStation IP Phones Fit
SoundPoint IP / SoundStation IP Phones on
BootROM
Session Initiation Protocol Application Architecture
Application
Configuration
Master Configuration Files Application Configuration Files
Application Configuration Files
Resource Files
Available Features
Ring tones Synthesized tones Contact directories
Overview
Microsoft Live Communications Server
Overview
Administrator’s Guide SoundPoint IP / SoundStation IP
Setting up Your System
Configured in your network
Setting Up the Network
Dhcp or Manual TCP/IP Setup
For more information on Dhcp options, go to
Supported Provisioning Protocols
FTP Tftp Http Https
Modifying the Network Configuration
Certificate Authority List on page C-1
Main Menu Dhcp Menu Server Menu Ethernet Menu Syslog Menu
EM Power
Name Possible Values Description Dhcp Client
Dhcp Menu
Phone IP Address
Menu
Possible Name Values Description
Menu
Name Possible Values Description
Or later. Passive FTP is still supported
Password these characters if they are correctly escaped
Using the method specified in RFC
Password, this will be ignored
This will be ignored
Ethernet menu
CDP
Setting Up the Boot Server
TLS=3
Information, contact your Certified Polycom Reseller
Create account and home directory
Each phone may open multiple connections to the server
MAC-address.cfg
These permissions, but will not be able to upload files
Read-only
Maintain the same folder hierarchy
Distribution zip file contains
Deploying Phones From the Boot Server
To deploy phones from the boot server
Configuration on page A-4
SIP/ on page A-10
PhoneMACaddress.cfg
Configuration files used by the boot server are logged
Upgrading SIP Application
Permitted
You can now instruct your users to start making calls
Supporting SoundPoint IP and SoundStation IP Phones
Supporting SoundPoint IP 300 and 500 Phones
APPFILEPATH=sip.ld
Earlier releases from the boot server
Phone1212.cfg, sip212.cfg
Setting Up Basic Features
Configuring SoundPoint IP / SoundStation IP Phones Locally
This chapter also provides instructions on
Administrator’s Guide SoundPoint IP / SoundStation IP
Call Timer
Call Log
Call Waiting
Called Party Identification
Calling Party Identification
Missed Call Notification
Context Sensitive Volume Control
Central boot server
Connected Party Identification
Customizable Audio Sound Effects
Message Waiting Indication
Distinctive Incoming Call Treatment
Distinctive Ringing
Distinctive Call Waiting
Address-directory
Xml Local
Do Not Disturb
Handset, Headset, and Speakerphone
Local Contact Directory
Direct
Ory.xml
Xml
LnDoe/ln FnJohn/fn Ct1001/ct Sd1/sd Rt1/rt Ad0/ad
LnSmith/ln FnBill/fn Ct1003/ct Sd3/sd Rt3/rt Ad0/ad
Directory
Element Permitted Values Interpretation
Local Digit Map
Auto-reject
Microphone Mute
Soft Key Activated User Interface
Speed Dial
Boot server Ethernet
Time and Date Display
Ethernet Switch
Idle Display Animation
Graphic Display Backgrounds
Which background appear on their phone
Automatic Off-Hook Call Placement
Call Hold
Bg.gf.gray.3.name=polycom.bmp
Call Transfer
Local / Centralized Conferencing
Manage Conferences
Call Forward
Directed Call Pick-Up
Group Call Pick-Up
Setting Up Advanced Features
Call Park/Retrieve
Last Call Return
Configurable Feature Keys
Feature Key Layouts on page C-10
Multiple Line Keys per Registration
Multiple Call Appearances
Shared Call Appearances
Bridged Line Appearance
Refer to Bridged Line Appearance Signaling on page B-10
Busy Lamp Field
Customizable Fonts and Indicators
Central boot
Instant Messaging
Attendant.uri
Multilingual User Interface
Downloadable Fonts
Synthesized Call Progress Tones
Microbrowser
Real-Time Transport Protocol Ports
Network Address Translation
Corporate Directory
This section contains the following information
Persistency
Corporate Directory Ldap Attributes
Recording and Playback of Audio Calls
Voice Mail Integration
Multiple Registrations
IP 4000 supports a single registration
Automatic Call Distribution
Server Redundancy
Depends on support from a SIP server
For Outgoing Calls Invite Fallback
Phone Configuration
Reg.1.server.1.address=voipserver.serviceprovider.com
Phone Operation for Registration
Boot server Address-directory
Presence
Microsoft Live Communications Server 2005 Integration
Masking, the automatic behavior
Configuration File Examples
Refer to Roaming Buddies roamingbuddies/ on page A-104
Refer to Roaming Privacy roamingprivacy/ on page A-104
Save the modified phone1.cfg configuration file
Set reg.x.auth.password to the LCS password
Set the reg.x.server.y.address to the LCS server name
Setting Up Audio Features
Low-Delay Audio Packet Transmission
Jitter Buffer and Packet Error Concealment
Voice Activity Detection
Acoustic Echo Cancellation
Dtmf Tone Generation
Dtmf Event RTP Payload
Audio Codecs
Following table summarizes the phone’s audio codec support
Effective
IP Type-of-Service
Background Noise Suppression
Comfort Noise Fill
Automatic Gain Control
Ieee 802.1p/Q
Voice Quality Monitoring
600, 601, and 650 and the SoundStation IP
Setting Up Security Features
Local User and Administrator Privilege Levels
Incoming Signaling Validation
Configuration changes can performed locally
Custom Certificates
Configuring SoundPoint IP / SoundStation IP Phones Locally
Configuration File Encryption
Device.cfg
Passwords
Troubleshooting Your SoundPoint IP / SoundStation IP Phones
Error Messages
BootROM Error Messages
Application Error Messages
Status Menu
Log Files
Application Logging Options
Scheduled Logging
Reading a Boot Log
Following figure shows a portion of a boot log file
Reading an Application Log
Following figure shows a portion of an application log file
Power and Startup
Symptom Problem Corrective Action
Controls
Access to Screens and Systems
Calling
Displays
Phone on page C-9
Audio
Upgrading
Configuration Files
Master Configuration Files
Configuration Files
Application Configuration
CONFIGFILES=phone1MACADDRESS.cfg, sip.cfg MISCFILES=
Configuration Files
This configuration attribute is defined as follows
Protocol volpProt
Resource res Microbrowser mb
This attribute includes
If voIpProt.server.x.address is a
VoIpProt.server.x.transport is set to
If voIpProt.server.x.transport is set to
If voIpProt.server.x.address is an IP
VoIpProt.server.x.address is an IP
VoIpProt.SIP.lcs
Parameter if set to 1 when the parameter
To 1 default is
Permitted Attribute Values Default Interpretation
This attribute also includes
Reg.x.auth.optimizedInFailover takes
Outbound Proxy outboundProxy
Due to the additional signaling required
Alert Information alertInfo
Request Validation requestValidation
May have a negative performance impact
Conference Setup conference
Attribute Permitted Default Interpretation Values
Special Events specialEvent
Dial Plan dialplan
Dialplan.applyToCallListDial
Considered a dial from directory
This attributes also includes
Digit Map digitmap Routing routing
Attribute Permitted Values Default Interpretation
Server server Emergency emergency
Localization lcl
Server server
Emergency emergency
Multilingual ml Date and Time datetime
Attribute Permitted Values Interpretation
Lcl.ml.lang.menu.1
Lcl.ml.lang.menu.2
Lcl.ml.lang.menu.3
Lcl.datetime.date.longFormat
Lcl.datetime.date.dateTop
+FF00 U+FFFF
User Preferences up
Permitted Attribute Values Interpretation
Tones tones
Dual Tone Multi-Frequency Dtmf Chord-Sets chord
OnIntensity, it will be replaced with
OnIntensity value
Only be enabled when tone.dtmf.viaRtp is
Disabled
Be enabled when tone.dtmf.viaRtp is
Sampled Audio for Sound Effects saf
Ringer, or misc
Sound Effects se
Following table, x is the sampled audio file number
Wave file format
Tftp//host/pathnamefilename, for example
Patterns pat Ring type rt
Instruction Meaning Example
Miscellaneous Patterns
Call Progress Patterns
Call progress Use within phone Pattern number
Ringer pattern number Default description
Ringer Patterns
Call progress Pattern number Use within phone
Miscellaneous Patterns
Miscellaneous Pattern number Use within phone
Sequential
Patterns on page A-31
Voice Settings voice
Following voice codecs are supported
These codecs include
Codec Preferences codecPref Codec Profiles audioProfile
Codec Preferences codecPref
Codec Profiles audioProfile
Attribute Default
Attribute Default
Attribute Default
Acoustic Echo Cancellation aec
Acoustic Echo Suppression aes
Background Noise Suppression ns
Feature
Attribute Default
Transmit Equalization txEq
Voice Activity Detection vad
If voice.vadEnable is set to 0, add attribute line
Central Report Collector collector
Alert Reports alert
When
Nable.periodic is set 1, since
Periodic reports are sent throughout
RTCP-XR rtcpxr
Quality of Service QOS
Ethernet Ieee 802.1p/Q ethernet IP TOS IP
RTP RTP Call Control callControl Other other
Call Control callControl
RTP rtp Call Control callControl
RTP rtp
Basic TCP/IP Tcpip
Qos.ip.callControl…
Attribute Permitted Default Values
Permitted Attribute Values Default Interpretation
If fixedDayEnable is set to
Start.dayOfWeek
Start.date is ignored
Stop.dayOfWeek
Must be enabled for this to work
RTP rtp
TcpIpApp.port.rtp.filterByIp
TcpIpApp.port.rtp.filterByPort
Default value is used
Web Server httpd
Value that is out of range,
Call Handling Configuration call
Configuration cfg
Reg.x.callsPerLineKey. Refer to Registration
If call.stickyAutoLineSeize is set to 1, this
Shared Calls shared Hold, Local Reminder hold/localReminder
SoundPoint IP 330/320 only
Servers
Directory dir
Local Directory local Corporate Directory corp
Platform, this value is internally
Replaced by 2X the value
Corporate Directory corp
Used for display purposes only
Presence pres
Dir.corp.viewPersistence
Fonts font
SoundPoint IP 320, 330, 430, 500
SoundPoint IP 550, 600, 601,
IP330 font IP330
IP400 font IP400
Keys key
Backgrounds bg
Following table lists the functions that are available
Functions
Indicators ind
Following indicators are used by the phone
Bitmaps bitmap
Platform IP300/, IP 330/, IP400
Attribute Permitted Interpretation Values
LEDs led
Following table, x is the LED number
Event Logging log
Level Interpretation
Three formats are available for the event timestamp
Two types of logging are supported
Type Example
Log.render.level maps to
You do not change this value
Support append mode unless
Server is set up for this
Uploaded if no new events have
Been logged since the last upload
Encryption encryption Password Lengths pwd/length
Security sec
License license
Provisioning prov
RAM Disk ramdisk
You do not change these
Platform
Delay delay
Request request
Value
Feature feature
Resource res
Finder finder Quotas quotas
Is internally replaced by 2X the value
Internally replaced by 2X the value
Miscellaneous XML errors can occur on
Microbrowser mb
SoundPoint IP 430, 501, 550, 560, 600
650 and SoundStation IP 4000 phones
If mb.main.idleTimeout
Function is selected
Detrimental effect on performance of the phone
Per-Phone Configuration
Registration reg
Parameters include
Permitted Attribute Values Default Interpretation
Is non-Null, all of the reg.x.server.y.xxx
Parameters will override the parameters
Specified in sip.cfg in Server server/ on
A-7
Refer to Call Handling Configuration call
If reg.x.serverFeatureControl.cf is not
Calls call
Do Not Disturb donotdisturb
If call.missedCallTracking.x.enabled is
Forwarding is enabled, this
Parameter is enabled
Diversion divert
Calls can be automatically diverted when the phone is busy
Divert.x.contact will be
Enabled, this parameter is
Server-base call forwarding is
Dialplan.x.digitmap is not
Dialplan.x.applyToUserDial When present, and if
Digit Map digitmap/ on
Message Waiting Indicator mwi
Messaging msg
Network Address Translation nat
VoIpProt.local.signalPort in sip.cfg
Attendant attendant
Roaming Buddies roamingbuddies
Roaming Privacy roamingprivacy
Value 0 if the call server is Microsoft Live
Communications Server
Flash Parameter Configuration
User Preferences userpreferences
Enabled
This flash attributes are defined as follows
For example, if device.net.ipAddress.set =
Name Possible Values Description
Refer to Basic Logging level/change/
Session Initiation Protocol SIP
RFC and Internet Draft Support
Request Support
Following SIP request messages are supported
Method Supported
Header Support
Following SIP request headers are supported
Header Supported
Header Supported
Response Support
Following SIP responses are supported
Response Supported
3xx Responses Redirection
5xx Responses Server Failure
Hold Implementation
Reliability of Provisional Responses
Transfer
Third Party Call Control
Shared Call Appearance Signaling
Bridged Line Appearance Signaling
Miscellaneous Administrative Tasks
Trusted Certificate Authority List
Administrator’s Guide SoundPoint IP / SoundStation IP
Encrypting Configuration Files
Administrator’s Guide SoundPoint IP / SoundStation IP
Adding a Background Logo
Changing the Key on the Phone
Model Width Height Color Depth
RGB Values
Color RGB Values Decimal Hexadecimal
BootROM/SIP Application Dependencies
Model BootROM SIP Application
Migration Dependencies
Multiple Key Combinations
Default Feature Key Layouts
IP 4000 Menu, Exit, Off-hook/Hands-free, Redial
SoundStation IP 4000 models
SoundPoint IP
SoundPoint IP 320/330
SoundPoint IP
OPER0 14 # 12 11OPER Key ID
SoundPoint IP 550/560/600/601/650
SoundStation IP
Assigning a Vlan ID Using Dhcp
VLAN-A=10 VLAN-A=0x0a VLAN-A=012
Parsing Vendor ID Information
Administrator’s Guide SoundPoint IP / SoundStation IP
Third Party Software
Administrator’s Guide SoundPoint IP / SoundStation IP
Zlib
Copyright and Permission Notice
Third Party Software
Administrator’s Guide SoundPoint IP / SoundStation IP
Index
Numerics
Administrator’s Guide SoundPoint IP / SoundStation IP
Dhcp
Administrator’s Guide SoundPoint IP / SoundStation IP
SIP
Administrator’s Guide SoundPoint IP / SoundStation IP
Addendum to SIP 3.0 Administrator’s Guide
New or Changed Features
No feature keys on the SoundStation IP 7000 can be remapped
Distribution Zip File
Managing Conferences
Single Registration
SIREN22
Treble/Bass Controls
Daisy-Chaining Phones
Configuration File Changes
Provisioning Phones Over CLink
This new configuration attribute is defined as follows
These configuration attributes are defined as follows
Voice Coding Algorithms codecs
These new codecs include
Codec Preferences codecPref
Codec Profiles audioProfile
Gains gain
Receive Equalization rxEq
These new configuration attributes are defined as follows
Transmit Equalization txEq
Multiple Key Combinations and Default Key Layout
Key ID
Administrator’s Guide Addendum for the SoundStation IP
Addendum to SIP 3.0 Administrator’s Guide
No feature keys on the SoundStation IP 6000 can be remapped
Two-way audio would take over 100kbps
Codecs include
Codec Preferences codecPref
Gains gain
Multiple Key Combinations and Default Key Layout
Key ID Function
Administrator’s Guide Addendum for the SoundStation IP