Polycom SIP 3.0.2 manual Automatic Call Distribution

Administrator’s Guide SoundPoint IP / SoundStation IP

Local	Web Server	Specify the local SIP signaling port and an array of SIP servers to
	(if enabled)	register to.
		Navigate to http://<phoneIPAddress>/appConf.htm#se
		For up to six registrations (depending on the phone model, in this
		case the maximum is six even for the IP 601 and 650), specify a
		display name, a SIP address, an optional display label, an
		authentication user ID and password, the number of line keys to use,
		and an optional array of registration servers. The authentication user
		ID and password are optional and for security reasons can be omitted
		from the configuration files. The local flash parameters will be used
		instead. The optional array of servers will override the servers
		specified in sip.cfg in non-Null. This will also override the servers on
		the appConf.htm web page.
		Navigate to http://<phoneIPAddress>/reg.htm
		Changes are saved to local flash and backed up to <Ethernet
		address>-phone.cfgon the boot server. Changes will permanently
		override global settings unless deleted through the Reset Local
		Config menu selection and the <Ethernet address>-phone.cfgis
		removed from the boot server.
Local	Local Phone User	Use the SIP Configuration menu to specify the local SIP signaling
(continued)	Interface	port, a default SIP server to register to and registration information for
		up to twelve registrations (depending on the phone model). The SIP
		Configuration menu contains a sub-set of all the parameters available
		in the configuration files.
		Either the Web Server or the boot server configuration files or the
		local phone user interface should be used to configure registrations,
		not a mixture of these options. When the SIP Configuration menu is
		used, it is assumed that all registrations use the same server.
		Changes are saved to local flash and backed up to <Ethernet
		address>-phone.cfgon the boot server. Changes will permanently
		override global settings unless deleted through the Reset Local
		Config menu selection and the <Ethernet address>-phone.cfgis
		removed from the boot server.
		For more information, refer to Local <local/> on page A-6, Server
		<server/> on page A-7, and Registration <reg/> on page A-89.

Automatic Call Distribution

The phone allows automatic call distribution (ACD) login and logout. This feature depends on support from a SIP server.

Configuration changes can performed centrally at the boot server:

Central	Configuration file:	Turn this feature on or off.
(boot server)	sip.cfg	•	For more information, refer to Feature <feature/> on page A-83.
	Configuration file:	Enable this feature per registration.
	phone1.cfg	•	For more information, refer to Registration <reg/> on page A-89.

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