SIP
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About This Guide
Administrator’s Guide SoundPoint IP / SoundStation IP
Contents
Administrator’s Guide SoundPoint IP / SoundStation IP
Troubleshooting Your SoundPoint IP / SoundStation IP Phones
Viii
Contents
Administrator’s Guide SoundPoint IP / SoundStation IP
SoundStation IP Conference Phone
SoundPoint IP Desktop Phones
IP 320/330 IP 550/560 IP 600/601
SoundPoint IP Desktop Phones
SoundPoint IP SoundPoint IP 550/560
SoundPoint IP 600/601
SoundStation IP Conference Phone
Currently supported conference phone is SoundStation IP
Key Features of Your SoundPoint IP / SoundStation IP Phones
SoundPoint IP 600
Overview
SoundPoint IP / SoundStation IP Phones on
Where SoundPoint IP / SoundStation IP Phones Fit
Session Initiation Protocol Application Architecture
BootROM
Application
Master Configuration Files Application Configuration Files
Configuration
Application Configuration Files
Resource Files
Ring tones Synthesized tones Contact directories
Available Features
Overview
Microsoft Live Communications Server
Overview
Administrator’s Guide SoundPoint IP / SoundStation IP
Configured in your network
Setting up Your System
Dhcp or Manual TCP/IP Setup
Setting Up the Network
For more information on Dhcp options, go to
FTP Tftp Http Https
Supported Provisioning Protocols
Main Menu Dhcp Menu Server Menu Ethernet Menu Syslog Menu
Modifying the Network Configuration
Certificate Authority List on page C-1
Phone IP Address
EM Power
Name Possible Values Description Dhcp Client
Dhcp Menu
Possible Name Values Description
Menu
Menu
Or later. Passive FTP is still supported
Name Possible Values Description
This will be ignored
Password these characters if they are correctly escaped
Using the method specified in RFC
Password, this will be ignored
CDP
Ethernet menu
TLS=3
Setting Up the Boot Server
MAC-address.cfg
Information, contact your Certified Polycom Reseller
Create account and home directory
Each phone may open multiple connections to the server
Distribution zip file contains
These permissions, but will not be able to upload files
Read-only
Maintain the same folder hierarchy
To deploy phones from the boot server
Deploying Phones From the Boot Server
PhoneMACaddress.cfg
Configuration on page A-4
SIP/ on page A-10
You can now instruct your users to start making calls
Configuration files used by the boot server are logged
Upgrading SIP Application
Permitted
Supporting SoundPoint IP and SoundStation IP Phones
APPFILEPATH=sip.ld
Supporting SoundPoint IP 300 and 500 Phones
Phone1212.cfg, sip212.cfg
Earlier releases from the boot server
This chapter also provides instructions on
Setting Up Basic Features
Configuring SoundPoint IP / SoundStation IP Phones Locally
Administrator’s Guide SoundPoint IP / SoundStation IP
Call Waiting
Call Timer
Call Log
Missed Call Notification
Called Party Identification
Calling Party Identification
Customizable Audio Sound Effects
Context Sensitive Volume Control
Central boot server
Connected Party Identification
Distinctive Incoming Call Treatment
Message Waiting Indication
Xml Local
Distinctive Ringing
Distinctive Call Waiting
Address-directory
Do Not Disturb
Local Contact Directory
Handset, Headset, and Speakerphone
Xml
Direct
Ory.xml
Element Permitted Values Interpretation
LnDoe/ln FnJohn/fn Ct1001/ct Sd1/sd Rt1/rt Ad0/ad
LnSmith/ln FnBill/fn Ct1003/ct Sd3/sd Rt3/rt Ad0/ad
Directory
Auto-reject
Local Digit Map
Speed Dial
Microphone Mute
Soft Key Activated User Interface
Time and Date Display
Boot server Ethernet
Idle Display Animation
Ethernet Switch
Which background appear on their phone
Graphic Display Backgrounds
Bg.gf.gray.3.name=polycom.bmp
Automatic Off-Hook Call Placement
Call Hold
Call Transfer
Manage Conferences
Local / Centralized Conferencing
Call Forward
Group Call Pick-Up
Directed Call Pick-Up
Last Call Return
Setting Up Advanced Features
Call Park/Retrieve
Configurable Feature Keys
Multiple Line Keys per Registration
Feature Key Layouts on page C-10
Shared Call Appearances
Multiple Call Appearances
Bridged Line Appearance
Busy Lamp Field
Refer to Bridged Line Appearance Signaling on page B-10
Attendant.uri
Customizable Fonts and Indicators
Central boot
Instant Messaging
Multilingual User Interface
Microbrowser
Downloadable Fonts
Synthesized Call Progress Tones
Real-Time Transport Protocol Ports
Corporate Directory
Network Address Translation
Persistency
This section contains the following information
Corporate Directory Ldap Attributes
Recording and Playback of Audio Calls
Voice Mail Integration
IP 4000 supports a single registration
Multiple Registrations
Automatic Call Distribution
Depends on support from a SIP server
Server Redundancy
For Outgoing Calls Invite Fallback
Reg.1.server.1.address=voipserver.serviceprovider.com
Phone Configuration
Phone Operation for Registration
Masking, the automatic behavior
Boot server Address-directory
Presence
Microsoft Live Communications Server 2005 Integration
Configuration File Examples
Refer to Roaming Privacy roamingprivacy/ on page A-104
Refer to Roaming Buddies roamingbuddies/ on page A-104
Set the reg.x.server.y.address to the LCS server name
Save the modified phone1.cfg configuration file
Set reg.x.auth.password to the LCS password
Low-Delay Audio Packet Transmission
Setting Up Audio Features
Voice Activity Detection
Jitter Buffer and Packet Error Concealment
Dtmf Event RTP Payload
Acoustic Echo Cancellation
Dtmf Tone Generation
Effective
Audio Codecs
Following table summarizes the phone’s audio codec support
Automatic Gain Control
IP Type-of-Service
Background Noise Suppression
Comfort Noise Fill
600, 601, and 650 and the SoundStation IP
Ieee 802.1p/Q
Voice Quality Monitoring
Local User and Administrator Privilege Levels
Setting Up Security Features
Custom Certificates
Incoming Signaling Validation
Configuration changes can performed locally
Device.cfg
Configuring SoundPoint IP / SoundStation IP Phones Locally
Configuration File Encryption
Passwords
Troubleshooting Your SoundPoint IP / SoundStation IP Phones
BootROM Error Messages
Error Messages
Application Error Messages
Log Files
Status Menu
Application Logging Options
Scheduled Logging
Following figure shows a portion of a boot log file
Reading a Boot Log
Following figure shows a portion of an application log file
Reading an Application Log
Symptom Problem Corrective Action
Power and Startup
Controls
Access to Screens and Systems
Calling
Phone on page C-9
Displays
Upgrading
Audio
Configuration Files
Master Configuration Files
Configuration Files
CONFIGFILES=phone1MACADDRESS.cfg, sip.cfg MISCFILES=
Application Configuration
Configuration Files
This attribute includes
This configuration attribute is defined as follows
Protocol volpProt
Resource res Microbrowser mb
If voIpProt.server.x.address is an IP
If voIpProt.server.x.address is a
VoIpProt.server.x.transport is set to
If voIpProt.server.x.transport is set to
VoIpProt.server.x.address is an IP
VoIpProt.SIP.lcs
To 1 default is
Parameter if set to 1 when the parameter
Permitted Attribute Values Default Interpretation
Reg.x.auth.optimizedInFailover takes
This attribute also includes
Outbound Proxy outboundProxy
May have a negative performance impact
Due to the additional signaling required
Alert Information alertInfo
Request Validation requestValidation
Special Events specialEvent
Conference Setup conference
Attribute Permitted Default Interpretation Values
Considered a dial from directory
Dial Plan dialplan
Dialplan.applyToCallListDial
Digit Map digitmap Routing routing
This attributes also includes
Server server Emergency emergency
Attribute Permitted Values Default Interpretation
Multilingual ml Date and Time datetime
Localization lcl
Server server
Emergency emergency
Lcl.ml.lang.menu.3
Attribute Permitted Values Interpretation
Lcl.ml.lang.menu.1
Lcl.ml.lang.menu.2
Lcl.datetime.date.dateTop
Lcl.datetime.date.longFormat
+FF00 U+FFFF
Permitted Attribute Values Interpretation
User Preferences up
OnIntensity value
Tones tones
Dual Tone Multi-Frequency Dtmf Chord-Sets chord
OnIntensity, it will be replaced with
Disabled
Only be enabled when tone.dtmf.viaRtp is
Be enabled when tone.dtmf.viaRtp is
Ringer, or misc
Sampled Audio for Sound Effects saf
Tftp//host/pathnamefilename, for example
Sound Effects se
Following table, x is the sampled audio file number
Wave file format
Instruction Meaning Example
Patterns pat Ring type rt
Call progress Use within phone Pattern number
Miscellaneous Patterns
Call Progress Patterns
Call progress Pattern number Use within phone
Ringer pattern number Default description
Ringer Patterns
Miscellaneous Pattern number Use within phone
Miscellaneous Patterns
Patterns on page A-31
Sequential
Voice Settings voice
Codec Preferences codecPref
Following voice codecs are supported
These codecs include
Codec Preferences codecPref Codec Profiles audioProfile
Codec Profiles audioProfile
Attribute Default
Attribute Default
Attribute Default
Acoustic Echo Cancellation aec
Acoustic Echo Suppression aes
Background Noise Suppression ns
Feature
Attribute Default
Transmit Equalization txEq
Voice Activity Detection vad
Central Report Collector collector
If voice.vadEnable is set to 0, add attribute line
Periodic reports are sent throughout
Alert Reports alert
When
Nable.periodic is set 1, since
RTCP-XR rtcpxr
Call Control callControl
Quality of Service QOS
Ethernet Ieee 802.1p/Q ethernet IP TOS IP
RTP RTP Call Control callControl Other other
RTP rtp
RTP rtp Call Control callControl
Qos.ip.callControl…
Basic TCP/IP Tcpip
Attribute Permitted Default Values
Permitted Attribute Values Default Interpretation
Stop.dayOfWeek
If fixedDayEnable is set to
Start.dayOfWeek
Start.date is ignored
TcpIpApp.port.rtp.filterByPort
Must be enabled for this to work
RTP rtp
TcpIpApp.port.rtp.filterByIp
Value that is out of range,
Default value is used
Web Server httpd
Configuration cfg
Call Handling Configuration call
If call.stickyAutoLineSeize is set to 1, this
Reg.x.callsPerLineKey. Refer to Registration
Servers
Shared Calls shared Hold, Local Reminder hold/localReminder
SoundPoint IP 330/320 only
Local Directory local Corporate Directory corp
Directory dir
Replaced by 2X the value
Platform, this value is internally
Corporate Directory corp
Used for display purposes only
Dir.corp.viewPersistence
Presence pres
SoundPoint IP 550, 600, 601,
Fonts font
SoundPoint IP 320, 330, 430, 500
IP330 font IP330
IP400 font IP400
Keys key
Functions
Backgrounds bg
Following table lists the functions that are available
Bitmaps bitmap
Indicators ind
Following indicators are used by the phone
Platform IP300/, IP 330/, IP400
Attribute Permitted Interpretation Values
Following table, x is the LED number
LEDs led
Level Interpretation
Event Logging log
Type Example
Three formats are available for the event timestamp
Two types of logging are supported
You do not change this value
Log.render.level maps to
Been logged since the last upload
Support append mode unless
Server is set up for this
Uploaded if no new events have
Security sec
Encryption encryption Password Lengths pwd/length
License license
Platform
Provisioning prov
RAM Disk ramdisk
You do not change these
Value
Delay delay
Request request
Feature feature
Finder finder Quotas quotas
Resource res
Internally replaced by 2X the value
Is internally replaced by 2X the value
650 and SoundStation IP 4000 phones
Miscellaneous XML errors can occur on
Microbrowser mb
SoundPoint IP 430, 501, 550, 560, 600
Function is selected
If mb.main.idleTimeout
Detrimental effect on performance of the phone
Parameters include
Per-Phone Configuration
Registration reg
Permitted Attribute Values Default Interpretation
A-7
Is non-Null, all of the reg.x.server.y.xxx
Parameters will override the parameters
Specified in sip.cfg in Server server/ on
Refer to Call Handling Configuration call
Calls call
If reg.x.serverFeatureControl.cf is not
Do Not Disturb donotdisturb
If call.missedCallTracking.x.enabled is
Diversion divert
Forwarding is enabled, this
Parameter is enabled
Divert.x.contact will be
Calls can be automatically diverted when the phone is busy
Dialplan.x.digitmap is not
Enabled, this parameter is
Server-base call forwarding is
Dialplan.x.applyToUserDial When present, and if
Digit Map digitmap/ on
Messaging msg
Message Waiting Indicator mwi
Network Address Translation nat
Attendant attendant
VoIpProt.local.signalPort in sip.cfg
Communications Server
Roaming Buddies roamingbuddies
Roaming Privacy roamingprivacy
Value 0 if the call server is Microsoft Live
User Preferences userpreferences
Flash Parameter Configuration
For example, if device.net.ipAddress.set =
Enabled
This flash attributes are defined as follows
Name Possible Values Description
Refer to Basic Logging level/change/
Session Initiation Protocol SIP
RFC and Internet Draft Support
Method Supported
Request Support
Following SIP request messages are supported
Header Supported
Header Support
Following SIP request headers are supported
Header Supported
Response Supported
Response Support
Following SIP responses are supported
3xx Responses Redirection
5xx Responses Server Failure
Third Party Call Control
Hold Implementation
Reliability of Provisional Responses
Transfer
Bridged Line Appearance Signaling
Shared Call Appearance Signaling
Trusted Certificate Authority List
Miscellaneous Administrative Tasks
Administrator’s Guide SoundPoint IP / SoundStation IP
Encrypting Configuration Files
Administrator’s Guide SoundPoint IP / SoundStation IP
Changing the Key on the Phone
Adding a Background Logo
Color RGB Values Decimal Hexadecimal
Model Width Height Color Depth
RGB Values
BootROM/SIP Application Dependencies
Migration Dependencies
Model BootROM SIP Application
Multiple Key Combinations
SoundPoint IP
Default Feature Key Layouts
IP 4000 Menu, Exit, Off-hook/Hands-free, Redial
SoundStation IP 4000 models
SoundPoint IP 320/330
SoundPoint IP
OPER0 14 # 12 11OPER Key ID
SoundPoint IP 550/560/600/601/650
SoundStation IP
VLAN-A=10 VLAN-A=0x0a VLAN-A=012
Assigning a Vlan ID Using Dhcp
Parsing Vendor ID Information
Administrator’s Guide SoundPoint IP / SoundStation IP
Third Party Software
Administrator’s Guide SoundPoint IP / SoundStation IP
Zlib
Copyright and Permission Notice
Third Party Software
Administrator’s Guide SoundPoint IP / SoundStation IP
Numerics
Index
Administrator’s Guide SoundPoint IP / SoundStation IP
Dhcp
Administrator’s Guide SoundPoint IP / SoundStation IP
SIP
Administrator’s Guide SoundPoint IP / SoundStation IP
Addendum to SIP 3.0 Administrator’s Guide
Managing Conferences
New or Changed Features
No feature keys on the SoundStation IP 7000 can be remapped
Distribution Zip File
SIREN22
Single Registration
Daisy-Chaining Phones
Treble/Bass Controls
Provisioning Phones Over CLink
Configuration File Changes
These configuration attributes are defined as follows
This new configuration attribute is defined as follows
These new codecs include
Voice Coding Algorithms codecs
Codec Preferences codecPref
Codec Profiles audioProfile
Receive Equalization rxEq
Gains gain
Transmit Equalization txEq
These new configuration attributes are defined as follows
Multiple Key Combinations and Default Key Layout
Key ID
Administrator’s Guide Addendum for the SoundStation IP
Addendum to SIP 3.0 Administrator’s Guide
No feature keys on the SoundStation IP 6000 can be remapped
Two-way audio would take over 100kbps
Codec Preferences codecPref
Codecs include
Gains gain
Multiple Key Combinations and Default Key Layout
Key ID Function
Administrator’s Guide Addendum for the SoundStation IP