Polycom SIP 3.0.2 manual Voice Mail Integration, Central

Administrator’s Guide SoundPoint IP / SoundStation IP

Configuration changes can be performed centrally at the boot server:

Central	Configuration file:	Turn this feature on or off.
(boot server)	sip.cfg	• For more information, refer to Feature <feature/> on page A-83.

Voice Mail Integration

The phone is compatible with voice mail servers. The subscribe contact and callback mode can be configured per user/registration on the phone. The phone can be configured with a SIP URL to be called automatically by the phone when the user elects to retrieve messages. Voice mail access can be configured to be through a single key press (for example, the Messages key on the SoundPoint IP 430, 500, 501, 550, 560, 600, 601, and 650). A message-waiting signal from a voice mail server triggers the message-waiting indicator to flash and the call waiting audio tone is played through the active audio path.

Configuration changes can performed centrally at the boot server or locally:

Central	Configuration file:	For one-touch voice mail access, enable the “one-touch voice mail”
(boot server)	sip.cfg	user preference.
		• For more information, refer to User Preferences <up/> on page
		A-23.
	Configuration file:	For one-touch voice mail access, bypass instant messages to remove
	phone1.cfg	the step of selecting between instant messages and voice mail after
		pressing the Messages key on the SoundPoint IP 430, 500, 501, 550,
		560, 600, 601, and 650 (instant messages are still accessible from
		the Main Menu).
		On a per-registration basis, specify a subscribe contact for solicited
		NOTIFY applications, a callback mode (self call-back or another
		contact), and the contact to call when the user accesses voice mail.
		• For more information, refer to Messaging <msg/> on page A-101.

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