Avaya G3PBX manual Option 1 -- with Multiple Avaya CT Servers

Page 33

Security and Configuration

OPTION 1 -- with Multiple Avaya CT Servers

Port 5678 must be open to allow traffic between the Avaya CT servers and the DLG.

MultiVantage

5678

 

Port

DLG

 

192.168.25.10

Firewall

 

AVAYA_ECS

 

AVAYACT1

NIC

AVAYACT2

NIC

AVAYACT3

NIC

192.168.25.20

AVAYA_ECS192.168.25.10

192.168.25.30

AVAYA_ECS192.168.25.10

192.168.25.40

AVAYA_ECS192.168.25.10

Avaya CT administration notes

DLG Administration

CTI Link Client Name or IP Address Client Link or Port*

1

192.168.25.20

1

2

192.168.25.30

2

3

192.168.25.40

3

-CTI links are administered to DLG IP address (either Co-resident or MAPD based)

-Use blank addresses to maintain unique link numbers when multiple Avaya CT servers are used.

DLG administration notes

-CTI Link (or Port) number must be unique and must correspond to client link number

*For MAPD DLG, use port number instead of CTI Link

Figure 2-6. Option 1: Firewall that Manages Ports Only - Multiple Avaya CT Servers

Issue 1 — December 2002

DEFNETM.PDF — Avaya CT 1.2

2-19

Image 33
Contents Issue 1 December Copyright 2002, Avaya, Inc All Rights Reserved Contents Maintenance Index Contents About this Guide Reason for ReissueOverview of Definity G3 PBX Driver Organization of This DocumentDefinity CTI Client Server Diagram Requirements for Vectors with Adjunct Route Steps Network Latency RequirementsAdjlk Terms Used in This GuideMapd Related DocumentsFor More Information About Avaya Products and Service Introduction Issue 1 December Overview Security IssuesRequirements for Dual NIC Configurations When Connecting via the Mapd DLGWhen Connecting via the Co-Resident DLG Changing the G3PD and Cvlan Configuration Using the G3 PBX Configuration UtilitiesPage G3 PBX Driver Configuration Dialog Box Issue 1 December G3 PBX Driver Advanced Configuration Dialog Box Definity G3 PBX Tunable G3PD Configuration ParametersNUM Call MAX Reqs PER Choice Security and Configuration G3 PBX Link Change Utility Dialog Box Configuring Avaya CT A Firewall Environment Option 1 If your firewall manages ports onlyOption 2 If your firewall manages ports and IP addresses Option 1 -- with Single Avaya CT Server Option 2 -- with Single Avaya CT Server DLG Sample ScenarioAVAYACT2 AVAYAECS192.168.25.10 Option 1 -- with Multiple Avaya CT Servers Option 2 -- with Multiple Avaya CT Servers Maintenance AVAYAECS#G3OAM#OAM#servername Starting the Definity G3PD Administrator UtilityDefinity G3PD Administrator Login Dialog Box Maint Menu Options File Menu OptionsBlock/Enable Dialog Box Block/Enable CommandBlock/Enable Results Screen Link Status Screen Link Status CommandLink Status Screen Fields Field Name Field Description Offline/Online Command Offline/Online Dialog Box Restart CommandRestart Dialog Box Suspend/Resume Alarms Dialog Box Suspend/Resume Alarms Command10. Suspend/Resume Alarms Results Screen 11. Test Dialog Box Test Command12. Test Results Dialog Box 13. More Info Test Results Screen Version Command14. Version Information Screen Help Menu Options15. Administrator On-Line Help Menu Troubleshooting Problem Descriptions Switch Connection Not UpG3PD Not Starting Display station extension # Clients Fail to Connect to Visible G3PDTroubleshooting Not All Events Received by Application Slow PerformanceG3PD Stops Responding Page Users Receive Route End Report With Peformancelimitexceeded Questions about Switch Feature Operations?LAN Link Will Not Initialize LAN Link Problem DescriptionsCRV Length MIM n XID y Event minimization n Issue 1 December Page Page Check the Definity LAN Gateway Tunnel Protocol How Dropped Link Affects T elephony Services Requests How Dropped Link Affects Open Streams Tserver Error LogIssue 1 December Troubleshooting Issue 1 December Index Index IN-2IN-3 IN-4 IN-5 Tserverdriverconnection 73 Tservernotdibuffers 74 IN-6