Avaya G3PBX manual Maintenance

Contents

3	Maintenance		3-1
	■	Overview	3-1
	■ Starting the DEFINITY G3PD Administrator Utility		3-2
	■	File Menu Options	3-4
	■	Maint Menu Options	3-4
		Block/Enable Command	3-5
		Link Status Command	3-7
		Offline/Online Command	3-9
		Restart Command	3-10
		Suspend/Resume Alarms Command	3-12
		Test Command	3-14
		Version Command	3-16
	■	Help Menu Options	3-17
4	Troubleshooting		4-1
	■	Overview	4-1
	■	Problem Descriptions	4-2
		G3PD Not Starting	4-2
		Switch Connection Not Up	4-2
		Clients Fail to Connect to Visible G3PD	4-3
		Switch Link "Talking" But Not In Service
		(Authentication Failed for ADJLK Connection)	4-4
		Clients Cannot See Advertised PBX Driver
		(G3PD Not Visible to DEFINITY G3PD
		Administrator Utility)	4-4
		Not All Events Received by Application	4-5
		Slow Performance	4-5
		G3PD Stops Responding	4-5
		Users Receive CSTA Universal Failure Messages
		with RESOURCE_OUT_OF_SERVICE (34) or
		Notified Device Monitoring Ended	4-6
		Users Receive ACS Universal Failure Messages
		with TSERVER_DRIVER_CONGESTION (73)	4-6

Issue 1 — December 2002

iv DEFNETM.PDF — Avaya CT 1.2