Hughes manual HN9000 Satellite Modem User Guide

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HN9000 Satellite Modem User Guide

1037577-0001 Revision A March 21, 2008

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Contents HN9000 Satellite Modem User Guide Copyright 2008 Hughes Network Systems, LLC Revision recordTrademarks Contents Conformance with standards and directives Table of Figures Accessing Local Area Connection Properties Windows XP Table of Tables Page Additional safety symbols Understanding safety messagesPage Scope and audience Page Click the HughesNet Customer Care link Contact InformationClick Email Us Click Chat with UsPage HN9000 satellite modem Satellite modem overviewSingle-host configuration Supported configurationsSpecifications for the HN9000 satellite modem Satellite modem specificationsPower supply specifications for the HN9000 satellite modem Power supply informationComputer requirements Modem operating positionMicrosoft Windows XP, Professional or Home Edition Microsoft Windows Vista Home BasicApple Mac 9.0-10.5 excludes Networking requirementsSystem Control Center Creating a shortcut to the System Control Center Accessing the System Control CenterText links System Control Center homeSystem Status links Diagnostic utilities link System Control Center common featuresHelp link MyHughesNetButton links on System Control Center screens Button linksButton Destination Description of destination Meaning of System Status button colors System Status buttonButton color Meaning YellowStatus and information screens Links in left panelSystem Status Red flag indicatorState codes on status and information screens System Status Reception InformationInformation about selected parameters Transmission InformationTransmission Information Terminal StatusTerminal Status page top part System Information page top part System InformationState codes State codesState code State name Explanation Corrective action Installation Commissioning phaseError codes Connectivity Test Viewing the state codes listTerminal Connectivity Test Launching HughesNet Tools HughesNet Tools home HughesNet ToolsLaunching HughesNet Tools Have a Technical ProblemHughesNet Tools home Helpful Tools Support LibraryPage Front panel LEDs LAN port LEDs LEDsFront panel LED indications Front panel LEDsAppearance Satellite modem status Corrective action On blue LAN port LEDsPage Troubleshooting Testing connectivity to the satellite Cannot Access the System Control CenterConnectivity Test results Click Start TestChecking for viruses and firewall issues Hot cable connectorDhcp Computer settingsPrivate IP addresses Understanding the modem address and computer addressPublic IP address If you dont know the modem’s public IP address… Configuring a computer to use DhcpMultiple public IP addresses Network connections Windows Vista Configuring Windows Vista to use DhcpClick Start Run Click PropertiesNetwork connections Windows XP Configuring Windows XP to use DhcpLocal Area Connection Properties Windows XP Accessing Local Area Connection Properties Windows Configuring Windows 2000 to use DhcpInternet Protocol Properties Windows Configuring a Mac computer to use DhcpMac System Preferences menu Configuring Windows Vista Public IP address Configuring a computer for a public IP addressNetwork connections Windows Vista Configuring Windows XP Public IP address Accessing Local Area Connection Properties Windows XP Configuring Windows 2000 Public IP address Local Area Connection Properties Dialog Windows Configuring a Macintosh Public IP address Select Manually from the configure drop-down menu Configuring Internet Explorer to not use a proxy server Configuring proxy settingsConfiguring Netscape to not use a proxy server Select Tools Internet OptionsProxy settings in Netscape Preferences window Home networking Wireless network basics Ethernet wired network basicsEthernet wired network basics Wireless network basicsSatellite modem in a wired Ethernet home network Page HN9000 standards compliance Conformance with standards and directivesCategory Standard Electromagnetic interference EMI Operational and safety requirements for CanadaRepairs in Canada FCC PartCanada Class B warning Page NetBEUI Acronyms used in this GuideTCP Index Index