Hughes HN9000 manual Conformance with standards and directives

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Contents

I Have a Technical Problem

26

Support Library

27

Helpful Tools

27

Chapter 4: LEDs

29

Front panel LEDs

30

LAN port LEDs

31

Chapter 5: Troubleshooting

33

Cannot Access the System Control Center

34

Testing connectivity to the satellite

34

Hot cable connector

36

Checking for viruses and firewall issues

36

Chapter 6: Computer settings

37

Understanding the modem address and computer address

38

If you don't know the modem’s public IP address….................................................................39

Configuring a computer to use DHCP

39

Configuring Windows Vista to use DHCP

40

Configuring Windows XP to use DHCP

42

Configuring Windows 2000 to use DHCP

44

Configuring a Mac computer to use DHCP

45

Configuring a computer for a public IP address

47

Configuring Windows Vista – Public IP address

47

Configuring Windows XP – Public IP address

49

Configuring Windows 2000 – Public IP address

51

Configuring a Macintosh – Public IP address

53

Configuring proxy settings

55

Configuring Internet Explorer to not use a proxy server

55

Configuring Netscape to not use a proxy server

55

Chapter 7: Home networking

57

Wireless network basics

58

Ethernet (wired) network basics

58

Chapter 8: Conformance with standards and directives

61

Operational and safety requirements for Canada

62

Repairs in Canada

62

Electromagnetic interference (EMI)

62

FCC Part 15

62

Canada Class B warning

63

Acronyms used in this Guide

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Contents HN9000 Satellite Modem User Guide Copyright 2008 Hughes Network Systems, LLC Revision recordTrademarks Contents Conformance with standards and directives Table of Figures Accessing Local Area Connection Properties Windows XP Table of Tables Page Understanding safety messages Additional safety symbolsPage Scope and audience Page Contact Information Click the HughesNet Customer Care linkClick Email Us Click Chat with UsPage Satellite modem overview HN9000 satellite modemSupported configurations Single-host configurationSatellite modem specifications Specifications for the HN9000 satellite modemPower supply information Power supply specifications for the HN9000 satellite modemModem operating position Computer requirementsMicrosoft Windows Vista Home Basic Microsoft Windows XP, Professional or Home EditionApple Mac 9.0-10.5 excludes Networking requirementsSystem Control Center Accessing the System Control Center Creating a shortcut to the System Control CenterText links System Control Center homeSystem Status links System Control Center common features Diagnostic utilities linkHelp link MyHughesNetButton links on System Control Center screens Button linksButton Destination Description of destination System Status button Meaning of System Status button colorsButton color Meaning YellowLinks in left panel Status and information screensSystem Status Red flag indicatorState codes on status and information screens Reception Information System StatusTransmission Information Information about selected parametersTerminal Status Transmission InformationTerminal Status page top part System Information System Information page top partState codes State codesInstallation Commissioning phase State code State name Explanation Corrective actionError codes Viewing the state codes list Connectivity TestTerminal Connectivity Test HughesNet Tools Launching HughesNet Tools HughesNet Tools homeLaunching HughesNet Tools Have a Technical ProblemHughesNet Tools home Support Library Helpful ToolsPage LEDs Front panel LEDs LAN port LEDsFront panel LED indications Front panel LEDsAppearance Satellite modem status Corrective action LAN port LEDs On bluePage Troubleshooting Cannot Access the System Control Center Testing connectivity to the satelliteClick Start Test Connectivity Test resultsHot cable connector Checking for viruses and firewall issuesComputer settings DhcpPrivate IP addresses Understanding the modem address and computer addressPublic IP address If you dont know the modem’s public IP address… Configuring a computer to use DhcpMultiple public IP addresses Configuring Windows Vista to use Dhcp Network connections Windows VistaClick Properties Click Start RunConfiguring Windows XP to use Dhcp Network connections Windows XPLocal Area Connection Properties Windows XP Configuring Windows 2000 to use Dhcp Accessing Local Area Connection Properties WindowsConfiguring a Mac computer to use Dhcp Internet Protocol Properties WindowsMac System Preferences menu Configuring a computer for a public IP address Configuring Windows Vista Public IP addressNetwork connections Windows Vista Configuring Windows XP Public IP address Accessing Local Area Connection Properties Windows XP Configuring Windows 2000 Public IP address Local Area Connection Properties Dialog Windows Configuring a Macintosh Public IP address Select Manually from the configure drop-down menu Configuring proxy settings Configuring Internet Explorer to not use a proxy serverConfiguring Netscape to not use a proxy server Select Tools Internet OptionsProxy settings in Netscape Preferences window Wireless network basics Ethernet wired network basics Home networkingWireless network basics Ethernet wired network basicsSatellite modem in a wired Ethernet home network Page HN9000 standards compliance Conformance with standards and directivesCategory Standard Operational and safety requirements for Canada Electromagnetic interference EMIRepairs in Canada FCC PartCanada Class B warning Page Acronyms used in this Guide NetBEUITCP Index Index