Hughes HN9000 manual System Information page top part

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System Control Center

HN9000 Satellite Modem User Guide –

Chapter 2

 

1037577-0001 Rev. A

 

Information about selected parameters

This section provides information for selected parameters on the Terminal Status page. Parameters that may be most useful for you to know about are listed.

The Dial Backup Status parameter and Dial Backup Status category of parameters do not apply to the HN9000 satellite modem.

System Information page

The System Information page shown in Figure 17: Terminal Status page (top part) on page 19 provides system information for the satellite modem such as ST name (modem name), Site ID (Site Id), and operational software version.

Figure 18: System Information page (top part)

Note: Print the System Information page and save it. Click Print this page next to the printer icon. If you experience a problem with your satellite modem this page may not be accessible. Information on this screen may be useful to a Hughes Customer Care representative in helping you to resolve the problem.

The operational parameters listed on the System Information page are shown in a tabular format. The first (left) column identifies the parameter categories:

Identification – Contains system ID information such as Site ID (installation site ID) and ST name (a unique name that identifies the satellite modem).

Software – Contains version information on the various software applications resident on the satellite modem such as commissioning and operational software. (Commissioning refers to initial start-up of the modem.)

Satellite – Contains information pertaining to communication with the satellite such as antenna size, transmit radio wattage, and uplink transmission mode.

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Contents HN9000 Satellite Modem User Guide Revision record Copyright 2008 Hughes Network Systems, LLCTrademarks Contents Conformance with standards and directives Table of Figures Accessing Local Area Connection Properties Windows XP Table of Tables Page Additional safety symbols Understanding safety messagesPage Scope and audience Page Click the HughesNet Customer Care link Contact InformationClick Email Us Click Chat with UsPage HN9000 satellite modem Satellite modem overviewSingle-host configuration Supported configurationsSpecifications for the HN9000 satellite modem Satellite modem specificationsPower supply specifications for the HN9000 satellite modem Power supply informationComputer requirements Modem operating positionMicrosoft Windows XP, Professional or Home Edition Microsoft Windows Vista Home BasicApple Mac 9.0-10.5 excludes Networking requirementsSystem Control Center Creating a shortcut to the System Control Center Accessing the System Control CenterSystem Control Center home Text linksSystem Status links Diagnostic utilities link System Control Center common featuresHelp link MyHughesNetButton links Button links on System Control Center screensButton Destination Description of destination Meaning of System Status button colors System Status buttonButton color Meaning YellowStatus and information screens Links in left panelRed flag indicator System StatusState codes on status and information screens System Status Reception Information Information about selected parameters Transmission InformationTransmission Information Terminal StatusTerminal Status page top part System Information page top part System InformationState codes State codesState code State name Explanation Corrective action Installation Commissioning phaseError codes Connectivity Test Viewing the state codes listTerminal Connectivity Test Launching HughesNet Tools HughesNet Tools home HughesNet ToolsHave a Technical Problem Launching HughesNet ToolsHughesNet Tools home Helpful Tools Support LibraryPage Front panel LEDs LAN port LEDs LEDsFront panel LEDs Front panel LED indicationsAppearance Satellite modem status Corrective action On blue LAN port LEDsPage Troubleshooting Testing connectivity to the satellite Cannot Access the System Control CenterConnectivity Test results Click Start TestChecking for viruses and firewall issues Hot cable connectorDhcp Computer settingsUnderstanding the modem address and computer address Private IP addressesPublic IP address Configuring a computer to use Dhcp If you dont know the modem’s public IP address…Multiple public IP addresses Network connections Windows Vista Configuring Windows Vista to use DhcpClick Start Run Click PropertiesNetwork connections Windows XP Configuring Windows XP to use DhcpLocal Area Connection Properties Windows XP Accessing Local Area Connection Properties Windows Configuring Windows 2000 to use DhcpInternet Protocol Properties Windows Configuring a Mac computer to use DhcpMac System Preferences menu Configuring Windows Vista Public IP address Configuring a computer for a public IP addressNetwork connections Windows Vista Configuring Windows XP Public IP address Accessing Local Area Connection Properties Windows XP Configuring Windows 2000 Public IP address Local Area Connection Properties Dialog Windows Configuring a Macintosh Public IP address Select Manually from the configure drop-down menu Configuring Internet Explorer to not use a proxy server Configuring proxy settingsConfiguring Netscape to not use a proxy server Select Tools Internet OptionsProxy settings in Netscape Preferences window Home networking Wireless network basics Ethernet wired network basicsEthernet wired network basics Wireless network basicsSatellite modem in a wired Ethernet home network Page Conformance with standards and directives HN9000 standards complianceCategory Standard Electromagnetic interference EMI Operational and safety requirements for CanadaRepairs in Canada FCC PartCanada Class B warning Page NetBEUI Acronyms used in this GuideTCP Index Index