Hughes HN9000 manual Support Library, Helpful Tools

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HughesNet Tools	HN9000 Satellite Modem User Guide –	Chapter 3
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Support Library

In the Support Library area of the screen, the link Browse All Support Documents helps you navigate to support documents for Internet Explorer and Outlook Express and Hughes How to articles on various topics.

Helpful Tools

Helpful Tools includes the following links:

Utilities – These utilities can improve the performance of your computer and/or Internet browser.

Configure Your Email Client – This tool configures your computer to use any of several popular email programs.

Security – This tool takes certain steps to improve the security of your computer. It scans your computer to see what security software is installed. It asks you if you would like to install a trial subscription to the ZoneAlarm Security Suite.

Contact Support – If you click the Contact Support link, HughesNet Tools automatically runs tests to see if it can determine and correct any problems with your computer and Internet browser configuration. If it cannot find and correct any problems, HughesNet Tools presents a phone number you can call for assistance.

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Contents HN9000 Satellite Modem User Guide Trademarks Revision recordCopyright 2008 Hughes Network Systems, LLC Contents Conformance with standards and directives Table of Figures Accessing Local Area Connection Properties Windows XP Table of Tables Page Additional safety symbols Understanding safety messagesPage Scope and audience Page Click the HughesNet Customer Care link Contact InformationClick Email Us Click Chat with UsPage HN9000 satellite modem Satellite modem overviewSingle-host configuration Supported configurationsSpecifications for the HN9000 satellite modem Satellite modem specificationsPower supply specifications for the HN9000 satellite modem Power supply informationComputer requirements Modem operating positionMicrosoft Windows XP, Professional or Home Edition Microsoft Windows Vista Home BasicApple Mac 9.0-10.5 excludes Networking requirementsSystem Control Center Creating a shortcut to the System Control Center Accessing the System Control CenterSystem Status links System Control Center homeText links Diagnostic utilities link System Control Center common featuresHelp link MyHughesNetButton Destination Description of destination Button linksButton links on System Control Center screens Meaning of System Status button colors System Status buttonButton color Meaning YellowStatus and information screens Links in left panelState codes on status and information screens Red flag indicatorSystem Status System Status Reception InformationInformation about selected parameters Transmission InformationTransmission Information Terminal StatusTerminal Status page top part System Information page top part System InformationState codes State codesState code State name Explanation Corrective action Installation Commissioning phaseError codes Connectivity Test Viewing the state codes list Terminal Connectivity Test Launching HughesNet Tools HughesNet Tools home HughesNet ToolsHughesNet Tools home Have a Technical ProblemLaunching HughesNet Tools Helpful Tools Support LibraryPage Front panel LEDs LAN port LEDs LEDsAppearance Satellite modem status Corrective action Front panel LEDsFront panel LED indications On blue LAN port LEDsPage Troubleshooting Testing connectivity to the satellite Cannot Access the System Control CenterConnectivity Test results Click Start TestChecking for viruses and firewall issues Hot cable connectorDhcp Computer settingsPublic IP address Understanding the modem address and computer addressPrivate IP addresses Multiple public IP addresses Configuring a computer to use DhcpIf you dont know the modem’s public IP address… Network connections Windows Vista Configuring Windows Vista to use DhcpClick Start Run Click PropertiesNetwork connections Windows XP Configuring Windows XP to use DhcpLocal Area Connection Properties Windows XP Accessing Local Area Connection Properties Windows Configuring Windows 2000 to use DhcpInternet Protocol Properties Windows Configuring a Mac computer to use DhcpMac System Preferences menu Configuring Windows Vista Public IP address Configuring a computer for a public IP addressNetwork connections Windows Vista Configuring Windows XP Public IP address Accessing Local Area Connection Properties Windows XP Configuring Windows 2000 Public IP address Local Area Connection Properties Dialog Windows Configuring a Macintosh Public IP address Select Manually from the configure drop-down menu Configuring Internet Explorer to not use a proxy server Configuring proxy settingsConfiguring Netscape to not use a proxy server Select Tools Internet OptionsProxy settings in Netscape Preferences window Home networking Wireless network basics Ethernet wired network basicsEthernet wired network basics Wireless network basicsSatellite modem in a wired Ethernet home network Page Category Standard Conformance with standards and directivesHN9000 standards compliance Electromagnetic interference EMI Operational and safety requirements for CanadaRepairs in Canada FCC PartCanada Class B warning Page NetBEUI Acronyms used in this GuideTCP Index Index