Hughes HN9000 manual Revision record, Copyright 2008 Hughes Network Systems, LLC, Trademarks

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Revision record

Revision

Date of issue

Scope

A

March 21, 2008

Initial release

Copyright © 2008 Hughes Network Systems, LLC

All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, LLC. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, LLC, 11717 Exploration Lane, Germantown, Maryland 20876.

Hughes Network Systems, LLC has made every effort to ensure the correctness and completeness of the material in this document. Hughes Network Systems, LLC shall not be liable for errors contained herein. The information in this document is subject to change without notice. Hughes Network Systems, LLC makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

Trademarks

Hughes, Hughes Network Systems, and HughesNet are trademarks of Hughes Network Systems, LLC. All other trademarks are the property of their respective owners.

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Contents HN9000 Satellite Modem User Guide Trademarks Revision recordCopyright 2008 Hughes Network Systems, LLC Contents Conformance with standards and directives Table of Figures Accessing Local Area Connection Properties Windows XP Table of Tables Page Understanding safety messages Additional safety symbolsPage Scope and audience Page Click Email Us Contact InformationClick the HughesNet Customer Care link Click Chat with UsPage Satellite modem overview HN9000 satellite modemSupported configurations Single-host configurationSatellite modem specifications Specifications for the HN9000 satellite modemPower supply information Power supply specifications for the HN9000 satellite modemModem operating position Computer requirementsApple Mac 9.0-10.5 excludes Microsoft Windows Vista Home BasicMicrosoft Windows XP, Professional or Home Edition Networking requirementsSystem Control Center Accessing the System Control Center Creating a shortcut to the System Control CenterSystem Status links System Control Center homeText links Help link System Control Center common featuresDiagnostic utilities link MyHughesNetButton Destination Description of destination Button linksButton links on System Control Center screens Button color Meaning System Status buttonMeaning of System Status button colors YellowLinks in left panel Status and information screensState codes on status and information screens Red flag indicatorSystem Status Reception Information System StatusTransmission Information Information about selected parametersTerminal Status Transmission InformationTerminal Status page top part System Information System Information page top partState codes State codesInstallation Commissioning phase State code State name Explanation Corrective actionError codes Viewing the state codes list Connectivity TestTerminal Connectivity Test HughesNet Tools Launching HughesNet Tools HughesNet Tools homeHughesNet Tools home Have a Technical ProblemLaunching HughesNet Tools Support Library Helpful ToolsPage LEDs Front panel LEDs LAN port LEDsAppearance Satellite modem status Corrective action Front panel LEDsFront panel LED indications LAN port LEDs On bluePage Troubleshooting Cannot Access the System Control Center Testing connectivity to the satelliteClick Start Test Connectivity Test resultsHot cable connector Checking for viruses and firewall issuesComputer settings DhcpPublic IP address Understanding the modem address and computer addressPrivate IP addresses Multiple public IP addresses Configuring a computer to use DhcpIf you dont know the modem’s public IP address… Configuring Windows Vista to use Dhcp Network connections Windows VistaClick Properties Click Start RunConfiguring Windows XP to use Dhcp Network connections Windows XPLocal Area Connection Properties Windows XP Configuring Windows 2000 to use Dhcp Accessing Local Area Connection Properties WindowsConfiguring a Mac computer to use Dhcp Internet Protocol Properties WindowsMac System Preferences menu Configuring a computer for a public IP address Configuring Windows Vista Public IP addressNetwork connections Windows Vista Configuring Windows XP Public IP address Accessing Local Area Connection Properties Windows XP Configuring Windows 2000 Public IP address Local Area Connection Properties Dialog Windows Configuring a Macintosh Public IP address Select Manually from the configure drop-down menu Configuring Netscape to not use a proxy server Configuring proxy settingsConfiguring Internet Explorer to not use a proxy server Select Tools Internet OptionsProxy settings in Netscape Preferences window Wireless network basics Ethernet wired network basics Home networkingWireless network basics Ethernet wired network basicsSatellite modem in a wired Ethernet home network Page Category Standard Conformance with standards and directivesHN9000 standards compliance Repairs in Canada Operational and safety requirements for CanadaElectromagnetic interference EMI FCC PartCanada Class B warning Page Acronyms used in this Guide NetBEUITCP Index Index