Hughes HN9000 manual System Control Center

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Chapter

2

System Control Center

Topics:

•Accessing the System Control Center

•System Control Center home page

•System Control Center common features

•System Status page

•Reception Information page

•Transmission Information page

•Terminal Status page

•System Information page

•State codes

•Connectivity Test page

The System Control Center is a set of screens and links you can use to monitor your broadband service and troubleshoot the satellite modem in the event of a problem. The System Control Center provides access to system status, configuration information, and online documentation through a web browser on the computer that is connected to the satellite modem. Use the System Control Center to find system information for configuring networks or to check system performance if the satellite modem does not seem to be functioning properly.

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Contents HN9000 Satellite Modem User Guide Revision record Copyright 2008 Hughes Network Systems, LLCTrademarks Contents Conformance with standards and directives Table of Figures Accessing Local Area Connection Properties Windows XP Table of Tables Page Additional safety symbols Understanding safety messagesPage Scope and audience Page Click the HughesNet Customer Care link Contact InformationClick Email Us Click Chat with UsPage HN9000 satellite modem Satellite modem overviewSingle-host configuration Supported configurationsSpecifications for the HN9000 satellite modem Satellite modem specificationsPower supply specifications for the HN9000 satellite modem Power supply informationComputer requirements Modem operating positionMicrosoft Windows XP, Professional or Home Edition Microsoft Windows Vista Home BasicApple Mac 9.0-10.5 excludes Networking requirementsSystem Control Center Creating a shortcut to the System Control Center Accessing the System Control CenterSystem Control Center home Text linksSystem Status links Diagnostic utilities link System Control Center common featuresHelp link MyHughesNetButton links Button links on System Control Center screensButton Destination Description of destination Meaning of System Status button colors System Status buttonButton color Meaning YellowStatus and information screens Links in left panelRed flag indicator System StatusState codes on status and information screens System Status Reception InformationInformation about selected parameters Transmission InformationTransmission Information Terminal StatusTerminal Status page top part System Information page top part System InformationState codes State codesState code State name Explanation Corrective action Installation Commissioning phaseError codes Connectivity Test Viewing the state codes listTerminal Connectivity Test Launching HughesNet Tools HughesNet Tools home HughesNet ToolsHave a Technical Problem Launching HughesNet ToolsHughesNet Tools home Helpful Tools Support LibraryPage Front panel LEDs LAN port LEDs LEDsFront panel LEDs Front panel LED indicationsAppearance Satellite modem status Corrective action On blue LAN port LEDsPage Troubleshooting Testing connectivity to the satellite Cannot Access the System Control CenterConnectivity Test results Click Start TestChecking for viruses and firewall issues Hot cable connectorDhcp Computer settingsUnderstanding the modem address and computer address Private IP addressesPublic IP address Configuring a computer to use Dhcp If you dont know the modem’s public IP address…Multiple public IP addresses Network connections Windows Vista Configuring Windows Vista to use DhcpClick Start Run Click PropertiesNetwork connections Windows XP Configuring Windows XP to use DhcpLocal Area Connection Properties Windows XP Accessing Local Area Connection Properties Windows Configuring Windows 2000 to use DhcpInternet Protocol Properties Windows Configuring a Mac computer to use DhcpMac System Preferences menu Configuring Windows Vista Public IP address Configuring a computer for a public IP addressNetwork connections Windows Vista Configuring Windows XP Public IP address Accessing Local Area Connection Properties Windows XP Configuring Windows 2000 Public IP address Local Area Connection Properties Dialog Windows Configuring a Macintosh Public IP address Select Manually from the configure drop-down menu Configuring Internet Explorer to not use a proxy server Configuring proxy settingsConfiguring Netscape to not use a proxy server Select Tools Internet OptionsProxy settings in Netscape Preferences window Home networking Wireless network basics Ethernet wired network basicsEthernet wired network basics Wireless network basicsSatellite modem in a wired Ethernet home network Page Conformance with standards and directives HN9000 standards complianceCategory Standard Electromagnetic interference EMI Operational and safety requirements for CanadaRepairs in Canada FCC PartCanada Class B warning Page NetBEUI Acronyms used in this GuideTCP Index Index