Hughes HN9000 manual Modem operating position, Computer requirements

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Satellite modem overview

HN9000 Satellite Modem User Guide –

Chapter 1

 

1037577-0001 Rev. A

 

If there is any reason to remove power from the satellite modem, always unplug the AC power cord from the power source (power outlet, power strip, or surge protector). Do not remove the DC power cord from the modem’s rear panel. Doing so could result in an electrical shock or damage the modem.

When you re-apply power to the modem, plug the AC power cord into the power source.

Modem operating position

Operate the HN9000 modem only in a vertical position, that is, resting on its built-in base as shown in Figure 6: HN9000 in vertical position on page 5. In any other position, the modem may overheat and malfunction because of inadequate ventilation.

Figure 6: HN9000 in vertical position

To avoid overheating, operate the HN9000 modem only in the upright vertical position as shown in Figure 6: HN9000 in vertical position on page 5.

Computer requirements

The computer that connects to the satellite modem must meet the following minimum requirements. Requirements are listed by operating system.

All requirements are minimum requirements except those identified as recommended.

The satellite modem may work with a computer that does not meet these requirements, but Hughes supports only computers that meet these requirements. When your HughesNet service was activated, the activation software automatically checked your computer to make sure it meets the minimum requirements. If it did not meet all requirements, but nearly did, you may have been given a choice to proceed with service activation anyway.

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Contents HN9000 Satellite Modem User Guide Copyright 2008 Hughes Network Systems, LLC Revision recordTrademarks Contents Conformance with standards and directives Table of Figures Accessing Local Area Connection Properties Windows XP Table of Tables Page Additional safety symbols Understanding safety messagesPage Scope and audience Page Click Chat with Us Contact InformationClick the HughesNet Customer Care link Click Email UsPage HN9000 satellite modem Satellite modem overviewSingle-host configuration Supported configurationsSpecifications for the HN9000 satellite modem Satellite modem specificationsPower supply specifications for the HN9000 satellite modem Power supply informationComputer requirements Modem operating positionNetworking requirements Microsoft Windows Vista Home BasicMicrosoft Windows XP, Professional or Home Edition Apple Mac 9.0-10.5 excludesSystem Control Center Creating a shortcut to the System Control Center Accessing the System Control CenterText links System Control Center homeSystem Status links MyHughesNet System Control Center common featuresDiagnostic utilities link Help linkButton links on System Control Center screens Button linksButton Destination Description of destination Yellow System Status buttonMeaning of System Status button colors Button color MeaningStatus and information screens Links in left panelSystem Status Red flag indicatorState codes on status and information screens System Status Reception InformationInformation about selected parameters Transmission InformationTransmission Information Terminal StatusTerminal Status page top part System Information page top part System InformationState codes State codesState code State name Explanation Corrective action Installation Commissioning phaseError codes Connectivity Test Viewing the state codes listTerminal Connectivity Test Launching HughesNet Tools HughesNet Tools home HughesNet ToolsLaunching HughesNet Tools Have a Technical ProblemHughesNet Tools home Helpful Tools Support LibraryPage Front panel LEDs LAN port LEDs LEDsFront panel LED indications Front panel LEDsAppearance Satellite modem status Corrective action On blue LAN port LEDsPage Troubleshooting Testing connectivity to the satellite Cannot Access the System Control CenterConnectivity Test results Click Start TestChecking for viruses and firewall issues Hot cable connectorDhcp Computer settingsPrivate IP addresses Understanding the modem address and computer addressPublic IP address If you dont know the modem’s public IP address… Configuring a computer to use DhcpMultiple public IP addresses Network connections Windows Vista Configuring Windows Vista to use DhcpClick Start Run Click PropertiesNetwork connections Windows XP Configuring Windows XP to use DhcpLocal Area Connection Properties Windows XP Accessing Local Area Connection Properties Windows Configuring Windows 2000 to use DhcpInternet Protocol Properties Windows Configuring a Mac computer to use DhcpMac System Preferences menu Configuring Windows Vista Public IP address Configuring a computer for a public IP addressNetwork connections Windows Vista Configuring Windows XP Public IP address Accessing Local Area Connection Properties Windows XP Configuring Windows 2000 Public IP address Local Area Connection Properties Dialog Windows Configuring a Macintosh Public IP address Select Manually from the configure drop-down menu Select Tools Internet Options Configuring proxy settingsConfiguring Internet Explorer to not use a proxy server Configuring Netscape to not use a proxy serverProxy settings in Netscape Preferences window Home networking Wireless network basics Ethernet wired network basicsEthernet wired network basics Wireless network basicsSatellite modem in a wired Ethernet home network Page HN9000 standards compliance Conformance with standards and directivesCategory Standard FCC Part Operational and safety requirements for CanadaElectromagnetic interference EMI Repairs in CanadaCanada Class B warning Page NetBEUI Acronyms used in this GuideTCP Index Index