Hughes HN9000 manual State code State name Explanation Corrective action

Page 35

System Control Center

HN9000 Satellite Modem User Guide –

Chapter 2

1037577-0001 Rev. A

State code

State name

Explanation

Corrective action

7

Downlink Established in

Modem is in boot phase. Downlink

Transient – No action is necessary.

 

Boot

has been established; that is, beacon

 

 

 

is being tracked and transmission

 

 

 

information packets are being

 

 

 

received.

 

8

Waiting for MIPs in Boot

Modem is in boot phase and is waiting

Transient – No action is necessary.

 

 

for indirect and direct management

 

 

 

packets.

 

9

Downloading

Modem is in boot phase and is

Transient – No action is necessary.

 

Commissioning Software

downloading commissioning software.

 

10

Waiting for Antenna

Modem is waiting for antenna

Installer must complete validation.

 

Pointing Complete

pointing validation to complete.

 

 

 

Occurs during installation only.

 

 

 

Installation – Commissioning phase

11

Starting Up in

Modem is starting up in

 

Commissioning

commissioning phase.

12

Downlink Established in

Modem is in commissioning phase.

 

Commissioning

Downlink has been established; that

 

 

is, beacon is being tracked and

 

 

transmission information packets are

 

 

being received.

Transient – No action is necessary.

Transient – No action is necessary.

13

Waiting for MIPs in

Modem is in commissioning phase

 

Commissioning

and is waiting for indirect and direct

 

 

management packets.

14

Probing in Progress

Modem is in commissioning phase.

 

 

Probing is in progress. Occurs during

 

 

installation only.

Transient – No action is necessary.

Transient – No action is necessary.

15

Probing Failure

Modem is in commissioning phase.

Occurs only during installation.

 

 

Probing has failed.

 

16

Registering ST

Modem is in commissioning phase.

Transient – No action is necessary.

 

 

Modem is registering with the NOCC.

 

17

ST Registration Failure

Modem is in commissioning phase:

Occurs only during installation.

 

 

registration with the NOCC has failed.

 

18

Waiting for Capacity

Modem is in commissioning phase;

Transient – No action is necessary.

 

Keys

modem is waiting for capacity keys

 

 

 

from the NOCC.

 

19

Reconciling Profiles in

Modem is in commissioning phase;

 

Commissioning

modem is reconciling profiles with the

 

 

NOCC.

20

Downloading Operational

Modem is in commissioning phase

 

Software

and is downloading operational

 

 

software.

Transient – No action is necessary.

Transient – No action is necessary.

Note: State codes 1 – 20 appear only while the modem is being installed or during a hard reboot (resulting from power being removed and then restored).

21

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Contents HN9000 Satellite Modem User Guide Trademarks Revision recordCopyright 2008 Hughes Network Systems, LLC Contents Conformance with standards and directives Table of Figures Accessing Local Area Connection Properties Windows XP Table of Tables Page Additional safety symbols Understanding safety messagesPage Scope and audience Page Click Chat with Us Contact InformationClick the HughesNet Customer Care link Click Email UsPage HN9000 satellite modem Satellite modem overviewSingle-host configuration Supported configurationsSpecifications for the HN9000 satellite modem Satellite modem specificationsPower supply specifications for the HN9000 satellite modem Power supply informationComputer requirements Modem operating positionNetworking requirements Microsoft Windows Vista Home BasicMicrosoft Windows XP, Professional or Home Edition Apple Mac 9.0-10.5 excludesSystem Control Center Creating a shortcut to the System Control Center Accessing the System Control CenterSystem Status links System Control Center homeText links MyHughesNet System Control Center common featuresDiagnostic utilities link Help linkButton Destination Description of destination Button linksButton links on System Control Center screens Yellow System Status buttonMeaning of System Status button colors Button color MeaningStatus and information screens Links in left panelState codes on status and information screens Red flag indicatorSystem Status System Status Reception InformationInformation about selected parameters Transmission InformationTransmission Information Terminal Status Terminal Status page top part System Information page top part System InformationState codes State codesState code State name Explanation Corrective action Installation Commissioning phaseError codes Connectivity Test Viewing the state codes listTerminal Connectivity Test Launching HughesNet Tools HughesNet Tools home HughesNet ToolsHughesNet Tools home Have a Technical ProblemLaunching HughesNet Tools Helpful Tools Support LibraryPage Front panel LEDs LAN port LEDs LEDsAppearance Satellite modem status Corrective action Front panel LEDsFront panel LED indications On blue LAN port LEDsPage Troubleshooting Testing connectivity to the satellite Cannot Access the System Control CenterConnectivity Test results Click Start TestChecking for viruses and firewall issues Hot cable connectorDhcp Computer settingsPublic IP address Understanding the modem address and computer addressPrivate IP addresses Multiple public IP addresses Configuring a computer to use DhcpIf you dont know the modem’s public IP address… Network connections Windows Vista Configuring Windows Vista to use DhcpClick Start Run Click PropertiesNetwork connections Windows XP Configuring Windows XP to use DhcpLocal Area Connection Properties Windows XP Accessing Local Area Connection Properties Windows Configuring Windows 2000 to use DhcpInternet Protocol Properties Windows Configuring a Mac computer to use DhcpMac System Preferences menu Configuring Windows Vista Public IP address Configuring a computer for a public IP addressNetwork connections Windows Vista Configuring Windows XP Public IP address Accessing Local Area Connection Properties Windows XP Configuring Windows 2000 Public IP address Local Area Connection Properties Dialog Windows Configuring a Macintosh Public IP address Select Manually from the configure drop-down menu Select Tools Internet Options Configuring proxy settingsConfiguring Internet Explorer to not use a proxy server Configuring Netscape to not use a proxy serverProxy settings in Netscape Preferences window Home networking Wireless network basics Ethernet wired network basicsEthernet wired network basics Wireless network basicsSatellite modem in a wired Ethernet home network Page Category Standard Conformance with standards and directivesHN9000 standards compliance FCC Part Operational and safety requirements for CanadaElectromagnetic interference EMI Repairs in CanadaCanada Class B warning Page NetBEUI Acronyms used in this GuideTCP Index Index