Hughes HN9000 Microsoft Windows Vista Home Basic, Apple Mac 9.0-10.5 excludes, Internet browser

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Chapter 1

HN9000 Satellite Modem User Guide –

Satellite modem overview

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Microsoft Windows Vista Home Basic

•Processor speed: 800 MHz

•System memory: 512 MB

•Free hard disk space: 150 MB

Microsoft Windows Vista Home Premium, Business, Enterprise, or Ultimate

•Processor speed: 1 GHz

•System memory: 1 GB

•Free hard disk space: 150 MB

Microsoft Windows XP, Professional or Home Edition

•Processor speed: 233 MHz. Recommended: 300 MHz or higher

•System memory: 128 MB. Recommended: 256 MB or more

•Free hard disk space: 150 MB

Microsoft Windows 2000, Professional Edition with Service Pack 4

•Processor speed: 133 MHz

•System memory: 128 MB

•Free hard disk space: 150 MB

Apple Mac 9.0-10.5 (excludes 10.0)

•Processor speed: 300 MHz

•System memory: 128 MB

•Free hard disk space: 150 MB

Networking requirements

•Ethernet port

•Ethernet cable (provided)

•Ethernet NIC, 10/100 Mbps, configured as follows:

•Auto-negotiate

•DHCP enabled

•Obtain an IP address automatically

Note: The computer can be configured to use a public IP address if the HughesNet service plan provides for one or more public IP addresses.

Internet browser

•Internet Explorer 6 or greater, Netscape Navigator, Mozilla Firefox, Safari (for Windows and Mac)

•Browser settings:

•HTTP 1.1 or greater enabled

•Proxy settings disabled

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Contents HN9000 Satellite Modem User Guide Trademarks Revision recordCopyright 2008 Hughes Network Systems, LLC Contents Conformance with standards and directives Table of Figures Accessing Local Area Connection Properties Windows XP Table of Tables Page Understanding safety messages Additional safety symbolsPage Scope and audience Page Contact Information Click the HughesNet Customer Care linkClick Email Us Click Chat with UsPage Satellite modem overview HN9000 satellite modemSupported configurations Single-host configurationSatellite modem specifications Specifications for the HN9000 satellite modemPower supply information Power supply specifications for the HN9000 satellite modemModem operating position Computer requirementsMicrosoft Windows Vista Home Basic Microsoft Windows XP, Professional or Home EditionApple Mac 9.0-10.5 excludes Networking requirementsSystem Control Center Accessing the System Control Center Creating a shortcut to the System Control CenterSystem Status links System Control Center homeText links System Control Center common features Diagnostic utilities linkHelp link MyHughesNetButton Destination Description of destination Button linksButton links on System Control Center screens System Status button Meaning of System Status button colorsButton color Meaning YellowLinks in left panel Status and information screensState codes on status and information screens Red flag indicatorSystem Status Reception Information System StatusTransmission Information Information about selected parametersTerminal Status Transmission InformationTerminal Status page top part System Information System Information page top partState codes State codesInstallation Commissioning phase State code State name Explanation Corrective actionError codes Viewing the state codes list Connectivity TestTerminal Connectivity Test HughesNet Tools Launching HughesNet Tools HughesNet Tools homeHughesNet Tools home Have a Technical ProblemLaunching HughesNet Tools Support Library Helpful ToolsPage LEDs Front panel LEDs LAN port LEDsAppearance Satellite modem status Corrective action Front panel LEDsFront panel LED indications LAN port LEDs On bluePage Troubleshooting Cannot Access the System Control Center Testing connectivity to the satelliteClick Start Test Connectivity Test resultsHot cable connector Checking for viruses and firewall issuesComputer settings DhcpPublic IP address Understanding the modem address and computer addressPrivate IP addresses Multiple public IP addresses Configuring a computer to use DhcpIf you dont know the modem’s public IP address… Configuring Windows Vista to use Dhcp Network connections Windows VistaClick Properties Click Start RunConfiguring Windows XP to use Dhcp Network connections Windows XPLocal Area Connection Properties Windows XP Configuring Windows 2000 to use Dhcp Accessing Local Area Connection Properties WindowsConfiguring a Mac computer to use Dhcp Internet Protocol Properties WindowsMac System Preferences menu Configuring a computer for a public IP address Configuring Windows Vista Public IP addressNetwork connections Windows Vista Configuring Windows XP Public IP address Accessing Local Area Connection Properties Windows XP Configuring Windows 2000 Public IP address Local Area Connection Properties Dialog Windows Configuring a Macintosh Public IP address Select Manually from the configure drop-down menu Configuring proxy settings Configuring Internet Explorer to not use a proxy serverConfiguring Netscape to not use a proxy server Select Tools Internet OptionsProxy settings in Netscape Preferences window Wireless network basics Ethernet wired network basics Home networkingWireless network basics Ethernet wired network basicsSatellite modem in a wired Ethernet home network Page Category Standard Conformance with standards and directivesHN9000 standards compliance Operational and safety requirements for Canada Electromagnetic interference EMIRepairs in Canada FCC PartCanada Class B warning Page Acronyms used in this Guide NetBEUITCP Index Index