Troubleshooting | HN9000 Satellite Modem User Guide – | Chapter 5 |
Figure 25: Terminal Connectivity Test page
2.Click Start Test.
You may see a screen that asks you to wait while the test is conducted. When the test is completed, the Connectivity Test results page appears.
Figure 26: Connectivity Test results page
If the number of messages sent equals the number of messages received, the test is
If the number of messages received is greater than zero but not equal to the number of messages sent, you have physical connectivity to the satellite, but if this test result persists, you may have an access problem.
Typically the delay time (time message is sent until it is received) is approximately 1 second. The screen shows the minimum, average, and maximum delay times for the test messages in milliseconds. Most important is whether all messages are received or not.
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