Chapter
5
Troubleshooting
Topics:
•Cannot Access the System Control Center
•Testing connectivity to the satellite
•Hot cable connector
•Checking for viruses and firewall issues
If you encounter a problem with the satellite modem, refer to the relevant troubleshooting procedure or procedures in the sections that follow. If you cannot correct the problem, contact Hughes Customer Care.
For support options and contact information, see Contact Information on page xiii.
Improper settings on the computer connected to the satellite modem can cause problems. For instructions on configuring a computer to work properly with the modem see Computer settings on page 37.
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