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Symptom | Check these items |
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White lines show red or | • Adjust the convergence (pages 10, 13). |
blue shades at edges |
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Picture is fuzzy | • Adjust the contrast and brightness (pages 8, 12). |
| • Degauss the monitor (page 15). |
| If you place equipment which generates a magnetic field such as a loudspeaker, or you |
| change the direction of the monitor, color may lose uniformity. |
| This function is to demagnetize the metal frame of the CRT to obtain a neutral field for |
| uniform color reproduction. If a second degauss cycle is needed, allow a minimum |
| interval of 20 minutes for the best result. |
| • If red or blue shades are found at the edge of images, adjust the convergence (pages 10, |
| 13). |
| • If the moire is cancelled, the picture may become fuzzy. Adjust so that the picture is as |
| clear as possible (pages 10, 14). |
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Picture bounces or has | • Isolate and eliminate any potential sources of electric or magnetic fields. Common |
wavy oscillations | causes for this symptom are electric fans, fluorescent lighting, laser printers, and so on. |
| • If you have another monitor close to this monitor, increase the distance between them |
| to reduce the interference. |
| • Try plugging the monitor into a different AC outlet, preferably on a different circuit. |
| • Try the monitor on a completely different computer in a different room. |
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Picture is not stable | • Set the refresh rate to |
| computer’s manual. |
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Picture appears to be | • Eliminate the use of video cable extension cable and/or video switch boxes if this |
ghosting | symptom occurs. Excessive cable length or weak connection can produce this symptom. |
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Two fine horizontal lines | • These wires stabilize the vertically striped Aperture Grille (page 16). This Aperture |
(wires) are visible | Grille allows more light to pass through to the screen giving the Trinitron CRT more |
| color and brightness. |
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Wavy or elliptical (moire) | • Cancel the moire (pages 10, 14). |
pattern is visible | The moire may be modified depending on the connected computer. |
| • Due to the relationship between resolution, monitor dot pitch and the pitch of some |
| image patterns, certain screen backgrounds, especially gray, sometimes show moire. |
| Change your desktop pattern. |
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Hum is heard right after | • When the power is turned on, the |
the power is turned on | degauss cycle is activated, a hum may be heard. This is not a malfunction. |
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•If the problem persists, call your service representative from a location near your monitor.
•Note the model name and the serial number of your monitor. Also note the make and name of your computer and video board.
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