Avaya Enterprise Communications Server manual Activate Do Not Disturb Feature Button

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GuestWorks and DEFINITY ECS Release 9	Issue 1
Hospitality Operations 555-231-742	November 2000
Hospitality Operations
Guest Operations	14

Change or Cancel a Do Not Disturb Request (Feature Dial Access Code)

1.Pick up the handset of your telephone and enter the Voice Do Not Disturb feature access code _____.

■Listen to the instructions. You will hear “You have reached the Do Not Disturb service. The current time for deactivation is _____. Press 2 to change; press 3 to deactivate the service now.”

2.If you want to change the time your Do Not Disturb period ends, press the 2 button.

■You will now go through the original procedure for entering the time. Your new time will replace the old time.

3.If you want to cancel Do Not Disturb completely, press the 3 button.

■You will hear a message saying “Thank you. Your request has been canceled.” You can hang up.

Activate Do Not Disturb (Feature Button)

Press the Do Not Disturb button.

■The lamp next to the Do Not Disturb button lights. Do Not Disturb is now activated.

Deactivate Do Not Disturb (Feature Button)

When the Do Not Disturb lamp is on, press the Do Not Disturb button.

■The lamp next to the Do Not Disturb button goes off. Do Not Disturb is now deactivated.

Emergency Access to the Attendant

In an emergency situation, you can send the attendant an urgent call for help. This call does not automatically place a call to an emergency service agency; a separate call is required. The attendant will receive both audible and visible signals that indicate the emergency call. There are two ways to place an emergency call:

■Pick up the handset of your telephone and enter the Emergency Access to Attendant feature access code _____. The switch then sends the emergency call to the attendant.

■If you cannot enter the code, take the handset off the telephone. After being off-hook for the administered time interval, the switch automatically sends an emergency signal to the attendant.

This feature has administerable parameters that are documented in the DEFINITY Enterprise Communications Server Administrator’s Guide .

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Contents Definity Comments Contents Index Reasons for Reissue PurposeOrganization ConventionsChange system-parameters hospitality Related Documents Guest Services Telephone SupportPMS Integration Messaging Services FlexibilityGuestWorks and Definity ECS Release Guest Operations Automatic WakeupWith Speech Synthesizer Add Your Wakeup CallChange or Delete Your Wakeup Call With Wakeup Activation Via TonesAdd or Change Your Wakeup Call Delete Your Wakeup Call Enter a Do Not Disturb Request Feature Dial Access Code Do Not DisturbActivate Do Not Disturb Feature Button Deactivate Do Not Disturb Feature ButtonEmergency Access to the Attendant Retrieving Messages Retrieving Messages from Your RoomRetrieving Messages from Locations Other Than Your Room Security AlertRetrieving Fax Messages Recording a Personal Greeting Changing Your Password Dial by Name Front Desk Operations Attendant Backup Check-In/Check-Out Check-InAssigning did Numbers to Guest Rooms If no, the following displays Viewing did Number Assignments Changing to a New Automatic did NumberChanging to a New VIP did Number Removing a did Number AssignmentSuite Check-In Station Hunt Before CoverageCheck-Out Automatic Wakeup GuestWorks and Definity ECS Release User Operation Single WakeupThis indicates that the wakeup procedure was successful Dual Wakeup Confirmed nd Wakeup Time This indicates that the wakeup procedure was successful Daily Wakeup DailyyWakeup Message VIP Wakeup VipyAnswer the VIP wakeup notification call GuestWorks and Definity ECS Release Canceling Wakeup Calls Failed Wakeup Notification Controlled Restrictions Activate Controlled Restriction for One Person Cancel Controlled Restriction for One Person Activate Controlled Restriction for a Group of Rooms Cancel Controlled Restriction for a Group of Rooms Change Class of Restriction COR by Feature Access Code FAC GuestWorks and Definity ECS Release Do Not Disturb Activate Do Not Disturb for One Room Go to StepCancel Do Not Disturb for One Room Activate Do Not Disturb for a Group of Rooms Cancel Do Not Disturb for a Group of Rooms Message Waiting Notification PMS Alarms Call Accounting AlarmsCrisis Alert Maid Status, Housekeeping Status, Room Occupancy Recorded Announcements User Operation GuestWorks and Definity ECS Release GuestWorks and Definity ECS Release Administrative Mailbox on an Intuity System Voice Messaging OperationsConnecting Guests to the Voice Messaging System GuestWorks and Definity ECS Release Restoring a Deleted Voice Message Retrieving Messages for Checked-Out Guests GuestWorks and Definity ECS Release Night Audit Procedures Call Accounting OperationsEnd-of-Week/End-of-Month Audit Procedures Printing Key Reports Detail ReportsCost Reports Deleting Call Records GuestWorks and Definity ECS Release Housekeeping Staff Operations How to Call In Your Work Status Status CodesFeature Access Code Guest Designated Room Telephone Meaning Housekeeping Status Codes and MeaningsGuestWorks and Definity ECS Release Administration Reports ReportsDO-NOT-DISTURB Stations Wakeup Requests Hospitality Status Printer Reports Log PrinterJournal Schedule Printer Following is an example of a journal printer report Buffering Messages During Printer FailurePrinter Type Status Events GuestWorks and Definity ECS Release Guest Operations Artwork Guest Operations Artwork Disturb Not Do Automatic Wakeup GuestWorks and Definity ECS Release Wakeup Dual Wakeup Automatic Automatic Wakeup Single Wakeup GuestWorks and Definity ECS Release Name by Dial GuestWorks and Definity ECS Release Index Index GuestWorks and Definity ECS Release GuestWorks and Definity ECS Release