Avaya Enterprise Communications Server manual Wakeup Requests

Page 85

GuestWorks and DEFINITY ECS Release 9

Issue 1

Hospitality Operations 555-231-742

November 2000

Hospitality Operations

 

Reports

81

 

 

list wakeup requests

 

 

 

 

 

 

WAKEUP REQUESTS

Extension

Time

Annc

Daily

VIP

3311

04:45 AM

4000

n

y

2247

05:30 AM

4001

n

y

1435

08:00 AM

4001

n

y

 

 

 

 

 

list wakeup station 4565

 

 

 

 

 

WAKEUP STATION AUDIT

Extension = 4565

 

 

 

Event

Reason

Time

Orig Ext

Attempt Swap Extension Skip Time

request

ok

6:45 AM

4565

 

change

ok

7:00 AM

4565

 

cancel

ok

7:15 AM

4565

 

incompl

noanswer

7:15 AM

 

1

answer

ok

7:20 AM

 

2

request

ok

8:00 AM

 

2

 

 

 

 

 

list emergency

 

 

 

 

 

EMERGENCY ACCESS CALLS

 

 

Extension

Event

Type of

Call

Time

3315

attd night service

off-hook alert

04:18 P

3355

call abandoned

off-hook alert

04:19 P

3350

call completed

off-hook alert

04:20 P

7000

call abandoned

feature

access code

06:09 P

7400

call completed

feature

access code

06:10 P

7001

attd night service

feature

access code

11:45 P

7104

crisis alert

feature

access code

01:37 a

 

 

 

 

 

Image 85
Contents Definity Comments Contents Index Purpose Reasons for ReissueConventions OrganizationChange system-parameters hospitality Related Documents Telephone Support Guest ServicesPMS Integration Flexibility Messaging ServicesGuestWorks and Definity ECS Release Automatic Wakeup Guest OperationsAdd Your Wakeup Call With Speech SynthesizerWith Wakeup Activation Via Tones Change or Delete Your Wakeup CallAdd or Change Your Wakeup Call Delete Your Wakeup Call Do Not Disturb Enter a Do Not Disturb Request Feature Dial Access CodeDeactivate Do Not Disturb Feature Button Activate Do Not Disturb Feature ButtonEmergency Access to the Attendant Retrieving Messages from Your Room Retrieving MessagesSecurity Alert Retrieving Messages from Locations Other Than Your RoomRetrieving Fax Messages Recording a Personal Greeting Changing Your Password Dial by Name Front Desk Operations Attendant Backup Check-In Check-In/Check-OutAssigning did Numbers to Guest Rooms If no, the following displays Changing to a New Automatic did Number Viewing did Number AssignmentsRemoving a did Number Assignment Changing to a New VIP did NumberStation Hunt Before Coverage Suite Check-InCheck-Out Automatic Wakeup GuestWorks and Definity ECS Release Single Wakeup User OperationThis indicates that the wakeup procedure was successful Dual Wakeup Confirmed nd Wakeup Time This indicates that the wakeup procedure was successful Dailyy Daily WakeupWakeup Message Vipy VIP WakeupAnswer the VIP wakeup notification call GuestWorks and Definity ECS Release Canceling Wakeup Calls Failed Wakeup Notification Controlled Restrictions Activate Controlled Restriction for One Person Cancel Controlled Restriction for One Person Activate Controlled Restriction for a Group of Rooms Cancel Controlled Restriction for a Group of Rooms Change Class of Restriction COR by Feature Access Code FAC GuestWorks and Definity ECS Release Do Not Disturb Go to Step Activate Do Not Disturb for One RoomCancel Do Not Disturb for One Room Activate Do Not Disturb for a Group of Rooms Cancel Do Not Disturb for a Group of Rooms Message Waiting Notification Call Accounting Alarms PMS AlarmsCrisis Alert Maid Status, Housekeeping Status, Room Occupancy Recorded Announcements User Operation GuestWorks and Definity ECS Release GuestWorks and Definity ECS Release Voice Messaging Operations Administrative Mailbox on an Intuity SystemConnecting Guests to the Voice Messaging System GuestWorks and Definity ECS Release Restoring a Deleted Voice Message Retrieving Messages for Checked-Out Guests GuestWorks and Definity ECS Release Call Accounting Operations Night Audit ProceduresEnd-of-Week/End-of-Month Audit Procedures Detail Reports Printing Key ReportsCost Reports Deleting Call Records GuestWorks and Definity ECS Release Housekeeping Staff Operations Status Codes How to Call In Your Work StatusHousekeeping Status Codes and Meanings Feature Access Code Guest Designated Room Telephone MeaningGuestWorks and Definity ECS Release Reports Administration ReportsDO-NOT-DISTURB Stations Wakeup Requests Hospitality Status Log Printer Printer ReportsJournal Schedule Printer Buffering Messages During Printer Failure Following is an example of a journal printer reportPrinter Type Status Events GuestWorks and Definity ECS Release Guest Operations Artwork Guest Operations Artwork Disturb Not Do Automatic Wakeup GuestWorks and Definity ECS Release Wakeup Dual Wakeup Automatic Automatic Wakeup Single Wakeup GuestWorks and Definity ECS Release Name by Dial GuestWorks and Definity ECS Release Index Index GuestWorks and Definity ECS Release GuestWorks and Definity ECS Release