Avaya Enterprise Communications Server manual Activate Do Not Disturb for One Room, Go to Step

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GuestWorks and DEFINITY ECS Release 9	Issue 1
Hospitality Operations 555-231-742	November 2000
Hospitality Operations
Front Desk Operations	52

Activate Do Not Disturb for One Room

NOTE:

Do Not Disturb cannot be activated using the PC console.

To add or change a Do Not Disturb request, do the following:

1. Press the dnd ext button.

■

■

The DND Ext lamp goes on.

The following displays:

DO NOT DIST- Ext:

2.If you are already on an active call with the guest requiring Do Not Disturb, the extension number displays automatically. Press the # button to select the displayed number for Do Not Disturb.

If you are not connected to the room requiring Do Not Disturb, enter the room number, and then the # button. (If you make a mistake, press the dnd ext button again, and start over.)

■The following displays:

DO NOT DIST- Ext: <ext> Time: --:--

If a Do Not Disturb request already exists for the room, the cancellation time field will be filled in.

3.Enter the time when the Do Not Disturb period is to end (the cancellation time) in the 4-digit hh:mm format (hour:minute).

■If you entered a time between 13:00 and 00:59, the following displays:

DO NOT DIST- Ext: <ext> Time: <hh:mm>

Go to Step 5.

■If you entered a time between 01:00 and 12:59, the following displays:

DO NOT DIST - Ext: <ext> Time: <hh:mm> -M

4.Press the 2 button for A.M., or press the 7 button for P.M.

■The display now shows an AM or PM designator.

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Contents Definity Comments Contents Index Reasons for Reissue PurposeOrganization ConventionsChange system-parameters hospitality Related Documents Guest Services Telephone SupportPMS Integration Messaging Services FlexibilityGuestWorks and Definity ECS Release Guest Operations Automatic WakeupWith Speech Synthesizer Add Your Wakeup CallAdd or Change Your Wakeup Call Change or Delete Your Wakeup CallWith Wakeup Activation Via Tones Delete Your Wakeup Call Enter a Do Not Disturb Request Feature Dial Access Code Do Not DisturbEmergency Access to the Attendant Activate Do Not Disturb Feature ButtonDeactivate Do Not Disturb Feature Button Retrieving Messages Retrieving Messages from Your RoomRetrieving Messages from Locations Other Than Your Room Security AlertRetrieving Fax Messages Recording a Personal Greeting Changing Your Password Dial by Name Front Desk Operations Attendant Backup Check-In/Check-Out Check-InAssigning did Numbers to Guest Rooms If no, the following displays Viewing did Number Assignments Changing to a New Automatic did NumberChanging to a New VIP did Number Removing a did Number AssignmentSuite Check-In Station Hunt Before CoverageCheck-Out Automatic Wakeup GuestWorks and Definity ECS Release User Operation Single WakeupThis indicates that the wakeup procedure was successful Dual Wakeup Confirmed nd Wakeup Time This indicates that the wakeup procedure was successful Daily Wakeup DailyyWakeup Message VIP Wakeup VipyAnswer the VIP wakeup notification call GuestWorks and Definity ECS Release Canceling Wakeup Calls Failed Wakeup Notification Controlled Restrictions Activate Controlled Restriction for One Person Cancel Controlled Restriction for One Person Activate Controlled Restriction for a Group of Rooms Cancel Controlled Restriction for a Group of Rooms Change Class of Restriction COR by Feature Access Code FAC GuestWorks and Definity ECS Release Do Not Disturb Activate Do Not Disturb for One Room Go to StepCancel Do Not Disturb for One Room Activate Do Not Disturb for a Group of Rooms Cancel Do Not Disturb for a Group of Rooms Message Waiting Notification Crisis Alert PMS AlarmsCall Accounting Alarms Maid Status, Housekeeping Status, Room Occupancy Recorded Announcements User Operation GuestWorks and Definity ECS Release GuestWorks and Definity ECS Release Administrative Mailbox on an Intuity System Voice Messaging OperationsConnecting Guests to the Voice Messaging System GuestWorks and Definity ECS Release Restoring a Deleted Voice Message Retrieving Messages for Checked-Out Guests GuestWorks and Definity ECS Release Night Audit Procedures Call Accounting OperationsEnd-of-Week/End-of-Month Audit Procedures Printing Key Reports Detail ReportsCost Reports Deleting Call Records GuestWorks and Definity ECS Release Housekeeping Staff Operations How to Call In Your Work Status Status CodesFeature Access Code Guest Designated Room Telephone Meaning Housekeeping Status Codes and MeaningsGuestWorks and Definity ECS Release Administration Reports ReportsDO-NOT-DISTURB Stations Wakeup Requests Hospitality Status Journal Schedule Printer Printer ReportsLog Printer Following is an example of a journal printer report Buffering Messages During Printer FailurePrinter Type Status Events GuestWorks and Definity ECS Release Guest Operations Artwork Guest Operations Artwork Disturb Not Do Automatic Wakeup GuestWorks and Definity ECS Release Wakeup Dual Wakeup Automatic Automatic Wakeup Single Wakeup GuestWorks and Definity ECS Release Name by Dial GuestWorks and Definity ECS Release Index Index GuestWorks and Definity ECS Release GuestWorks and Definity ECS Release