Dell
1900
owner manual
134, 136
Troubleshooting
Install
Error codes
Password
E122C CPU Power Fault
E2017 Timer Fail
NIC Indicator Codes
E201F Drac Config
Diskette subsystem reset
Diagnostics Messages
Page 8
Before You Call
134
Contacting Dell
136
Glossary
155
Index
163
8
Contents
Page 7
Page 9
Image 8
Page 7
Page 9
Contents
Dell PowerEdge 1900 Systems
W . d e l l . c o m s u p p o r t . d e l l . c o m
March
Contents
Baseboard Management Controller Configuration
Removing and Installing the Cooling Shroud Fan
Installing the Diskette Drive Into the Drive Carrier
General Memory Module Installation Guidelines
Control Panel Assembly Service-Only Procedure
Installing the Control Panel Assembly Contents
Troubleshooting System Cooling Problems 109
Troubleshooting an External Scsi Tape Drive 113
101
102
Using Server Administrator Diagnostics 121
Returning Items for Warranty Repair or Credit 133 Contents
117
118
134
136
Other Information You May Need
About Your System
Accessing System Features During Startup
Front-Panel Features and Indicators
Hard drives are in use
Immediately after the power button is pressed
Be pressed using the end of a paper clip
Button Is on
To the system
Front-Panel Components Icon Description USB connectors
Back-Panel Features and Indicators
Optional
NIC Indicator Codes
Connecting External Devices
LCD Status Messages
E1000 FAILSAFE, Call
Support E1114 Temp Ambient
E1116 Temp Memory
E122C CPU Power Fault
E1211 Romb Batt
E12nn XX PwrGd
E1229
E1414 CPU # Thermtrip
E1418 CPU # Presence
E141C CPU Mismatch
E141F CPU Protocol
E161C PS # Input Lost
E1710 Channel Chk
E1711
PCI Perr Slot #
E2011 Mem Config Err
E2013 Shadow Bios Fail
E2017 Timer Fail
E2018 Prog Timer
E201F Drac Config
E2020 CPU Config
E2111 SBE Log Disable
E2021 Memory
Solving Problems Described by LCD Status Messages
Fully Buffered Dimm FBD
System Messages
Removing LCD Status Messages
Bios Update Attempt
Is installed on system
Failed
Board CPUs with different cache
Diskette subsystem reset
Error Remote Access
Diskette drive n seek
Failure
Configuration, Resource
Manufacturing mode
Gate A20 failure
General failure
No boot device available
No boot sector on hard drive
No timer tick interrupt
Northbound merge error
PCI Bios failed to install
Plug & Play Configuration
Error
Read fault Requested sector not found
Please run Setup program
Timer chip counter
Update loaded for
Amount of system
Firmware is not present
Diagnostics Messages
Write fault Write fault on selected drive
Alert Messages
About Your System
Using the System Setup Program
Entering the System Setup Program
Responding to Error Messages
Main Screen
System Setup Options
Using the System Setup Program
Main System Setup Program Screen
System Setup Program Options Description Memory Information
Applications when enabled. Disabled is the default
Boot Sequence
Auto default
CPU Information Screens
Integrated Devices Screen
Serial Communication Screen
System Security Screen
System and Setup Password Features
Exit Screen
Using the System Password
Using the System Setup Program
Using the Setup Password
Disabling a Forgotten Password
Baseboard Management Controller Configuration
Entering the BMC Setup Module
BMC Setup Module Options
Installing System Components
Recommended Tools
Opening and Closing the System
Removing the Bezel
Installing the Bezel
Opening the System
Closing the System
Cover latch Installing System Components
Power Supply
Removing the Power Supply
Installing the Power Supply
Cable retention clips
Fans
Removing and Installing a Fan
Processor fan FAN2 Processor fan FAN3
Removing and Installing the Cooling Shroud Fan
Fan connector on system board
Fan bracket latch Installing System Components
Removing and Replacing the Cooling Shroud Fan
Expansion Cards
Shows the relative locations of these expansion-card slots
Installing an Expansion Card
Card-edge guide Installing System Components
Removing an Expansion Card
Hard Drives
Removing a Hard Drive
Interface cable
Installing a Hard Drive
11. Removing and Installing a Hard Drive Drive bay Screws
Sataa connector Satab connector Installing System Components
Installing System Components
Board connector
Hard drive activity system SAS1 connector
Installing System Components
SAS x connector
Board connector Card battery connector
Internal Tape Backup Unit
Removing an Internal Scsi Tape Backup Unit
Peripheral bay
Installing an Internal Scsi Tape Backup Unit
Power cable
Installing System Components
Optical Drive
Removing an Optical Drive
Installing an Optical Drive
Diskette Drive
Removing the Diskette Drive
Diskette drive power cable
Installing the Diskette Drive Into the Drive Carrier
Installing the Diskette Drive
System Battery
Replacing the System Battery
Negative side of connector
Cooling Shroud
Removing the Cooling Shroud
Center fan bracket Chassis slot Installing System Components
Latch
Installing the Cooling Shroud
Fan Brackets
Removing the Center Fan Bracket
Replacing the Center Fan Bracket
Replacing the Back Fan Bracket
Memory
Removing the Back Fan Bracket
20. Dimm Sockets Installing System Components
Memory Sparing Support
General Memory Module Installation Guidelines
Non-Optimal Memory Configurations
Installing Memory Modules
Memory Mirroring Support
Installing System Components
Installing a RAC Card
Removing Memory Modules
Notch in card edge
Activating the Integrated NIC TOE
Microprocessor
Replacing a Processor
23. Installing and Removing the Heat Sink Heat sink
Socket-release lever Processor shield
Installing System Components
Replacing the SAS RAID Controller Daughter Card Battery
SAS RAID Controller Daughter Card
Removing the SAS RAID Controller Daughter Card
Cable Expansion-bay bracket Battery bay RAID battery
Card Connector
SAS RAID controller daughter RAID battery cable SAS RAID
Configuring the Boot Drive
Control Panel Assembly Service-Only Procedure
Installing the SAS RAID Controller Daughter Card
Removing the Control Panel Assembly
Display module label Installing System Components
System chassis Display module cable
Removing the System Board
System Board Service-Only Procedure
Installing the Control Panel Assembly
Page
Installing the System Board
Retention pin
Installing System Components
101
Safety First-For You and Your System
Start-Up Routine
Troubleshooting IRQ Assignment Conflicts
Troubleshooting External Connections
Checking the Equipment
102
Troubleshooting the Video Subsystem
Troubleshooting the Keyboard
Monitor is not working properly Video memory is faulty
Problem
Troubleshooting Basic I/O Functions
Troubleshooting the Mouse
105
Troubleshooting a Serial I/O Device
Troubleshooting a USB Device
Troubleshooting a NIC
Troubleshooting a Wet System
NIC cannot communicate with network
Liquid spilled on the system Excessive humidity
107
Troubleshooting a Damaged System
System was dropped or damaged
Troubleshooting the System Battery
Troubleshooting the Power Supply
109
Troubleshooting System Cooling Problems
Troubleshooting a Fan
Troubleshooting System Memory
111
Troubleshooting a Diskette Drive
Error message indicates a diskette drive problem
Troubleshooting an Optical Drive
Troubleshooting an External Scsi Tape Drive
Defective tape drive Defective tape cartridge
113
Action
Troubleshooting a Hard Drive
115
116
Troubleshooting Expansion Cards
117
Troubleshooting the Microprocessors
119
120
Using Server Administrator Diagnostics
System Diagnostics Features
When to Use the System Diagnostics
121
Running the System Diagnostics
System Diagnostics Testing Options
Using the Custom Test Options
Selecting Devices for Testing
123
Selecting Diagnostics Options
Viewing Information and Results
124
125
Jumpers and Connectors
System Board Jumpers
Boot
Configuration settings in Nvram are cleared at next
System boot
126
System Board Connectors
127
128
129
130
Online Services
Technical Assistance
131
Getting Help
AutoTech Service
Automated Order-Status Service
Technical Support Service
Electronic Quote Service
133
Before You Call
134
135
Contacting Dell
136
137
138
139
140
General Support 01-899-753-0777
141
142
143
144
General Support dial from within Jamaica only
145
146
General Support 001-800-220-1006 Getting Help
147
General Support 001-800-882-1519
148
General Support 001-800-507-0962
General Support 0800-50-669
Fax 21 424 01
149
150
151
152
153
General Support 8001-3605
154
Country Code Toll-Free Numbers City Code
155
Amperes AC Alternating current
BTU British thermal unit
Celsius
156
Cm Centimeters Cmos Complementary metal-oxide semiconductor
157
Fahrenheit
FBD Fully buffered Dimm
Kilo Kb Kilobits 1024 bits Glossary
158
LVD Low voltage differential Meters MA Milliamperes
159
Romb RAID on motherboard Glossary
TCP/IP Transmission Control Protocol/Internet Protocol
System diskette See bootable diskette
160
161
Volts VAC Volts alternating current VDC Volts direct current
162
163
Index
Index
165
Status messages LCD
Index
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