5Close the system. See "Closing the System" on page 48.
6Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
7If possible, run the appropriate online diagnostic test.
If the tests fail or the problem persists, continue to the next step.
8Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
9Open the system. See "Opening the System" on page 48.
10If your system has dual processors, remove processor 2, leaving only processor 1 installed. See "Replacing a Processor" on page 88.
To locate the processors, see Figure
If only one processor is installed, see "Getting Help" on page 131.
11Close the system. See "Closing the System" on page 48.
12Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13Run the appropriate online diagnostic test.
If the tests complete successfully, replace processor 2. See "Getting Help" on page 131.
14Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
15Open the system. See "Opening the System" on page 48.
16Replace processor 1 with processor 2 or with a processor of the same capacity. See "Replacing a Processor" on page 88.
17Close the system. See "Closing the System" on page 48.
18Run the appropriate online diagnostic test.
If the tests complete successfully, replace processor 1. See "Getting Help" on page 131.
Troubleshooting Your System