Dell
1900
owner manual
130
Troubleshooting
Install
Error codes
Password
E122C CPU Power Fault
E2017 Timer Fail
NIC Indicator Codes
E201F Drac Config
Diskette subsystem reset
Diagnostics Messages
Page 130
130
Jumpers and Connectors
Page 129
Page 131
Image 130
Page 129
Page 131
Contents
Dell PowerEdge 1900 Systems
W . d e l l . c o m s u p p o r t . d e l l . c o m
March
Contents
Baseboard Management Controller Configuration
Removing and Installing the Cooling Shroud Fan
Control Panel Assembly Service-Only Procedure
Installing the Diskette Drive Into the Drive Carrier
General Memory Module Installation Guidelines
Installing the Control Panel Assembly Contents
101
Troubleshooting System Cooling Problems 109
Troubleshooting an External Scsi Tape Drive 113
102
117
Using Server Administrator Diagnostics 121
Returning Items for Warranty Repair or Credit 133 Contents
118
134
136
Other Information You May Need
About Your System
Accessing System Features During Startup
Front-Panel Features and Indicators
Hard drives are in use
Button Is on
Immediately after the power button is pressed
Be pressed using the end of a paper clip
To the system
Front-Panel Components Icon Description USB connectors
Back-Panel Features and Indicators
Optional
NIC Indicator Codes
Connecting External Devices
Support E1114 Temp Ambient
LCD Status Messages
E1000 FAILSAFE, Call
E1116 Temp Memory
E12nn XX PwrGd
E122C CPU Power Fault
E1211 Romb Batt
E1229
E141C CPU Mismatch
E1414 CPU # Thermtrip
E1418 CPU # Presence
E141F CPU Protocol
E1711
E161C PS # Input Lost
E1710 Channel Chk
PCI Perr Slot #
E2017 Timer Fail
E2011 Mem Config Err
E2013 Shadow Bios Fail
E2018 Prog Timer
E2111 SBE Log Disable
E201F Drac Config
E2020 CPU Config
E2021 Memory
Solving Problems Described by LCD Status Messages
Fully Buffered Dimm FBD
System Messages
Removing LCD Status Messages
Failed
Bios Update Attempt
Is installed on system
Board CPUs with different cache
Diskette drive n seek
Diskette subsystem reset
Error Remote Access
Failure
Gate A20 failure
Configuration, Resource
Manufacturing mode
General failure
No timer tick interrupt
No boot device available
No boot sector on hard drive
Northbound merge error
Error
PCI Bios failed to install
Plug & Play Configuration
Read fault Requested sector not found
Update loaded for
Please run Setup program
Timer chip counter
Amount of system
Write fault Write fault on selected drive
Diagnostics Messages
Firmware is not present
Alert Messages
About Your System
Responding to Error Messages
Entering the System Setup Program
Using the System Setup Program
Using the System Setup Program
System Setup Options
Main Screen
Main System Setup Program Screen
Boot Sequence
System Setup Program Options Description Memory Information
Applications when enabled. Disabled is the default
Auto default
CPU Information Screens
Integrated Devices Screen
Serial Communication Screen
System Security Screen
System and Setup Password Features
Exit Screen
Using the System Password
Using the System Setup Program
Using the Setup Password
Entering the BMC Setup Module
Disabling a Forgotten Password
Baseboard Management Controller Configuration
BMC Setup Module Options
Installing System Components
Recommended Tools
Opening and Closing the System
Removing the Bezel
Installing the Bezel
Opening the System
Closing the System
Cover latch Installing System Components
Power Supply
Removing the Power Supply
Installing the Power Supply
Cable retention clips
Fans
Removing and Installing a Fan
Processor fan FAN2 Processor fan FAN3
Removing and Installing the Cooling Shroud Fan
Fan connector on system board
Fan bracket latch Installing System Components
Removing and Replacing the Cooling Shroud Fan
Expansion Cards
Shows the relative locations of these expansion-card slots
Installing an Expansion Card
Card-edge guide Installing System Components
Removing an Expansion Card
Hard Drives
Removing a Hard Drive
Interface cable
Installing a Hard Drive
11. Removing and Installing a Hard Drive Drive bay Screws
Sataa connector Satab connector Installing System Components
Installing System Components
Board connector
Hard drive activity system SAS1 connector
Installing System Components
SAS x connector
Board connector Card battery connector
Internal Tape Backup Unit
Removing an Internal Scsi Tape Backup Unit
Power cable
Installing an Internal Scsi Tape Backup Unit
Peripheral bay
Installing System Components
Optical Drive
Removing an Optical Drive
Installing an Optical Drive
Diskette Drive
Removing the Diskette Drive
Diskette drive power cable
Installing the Diskette Drive Into the Drive Carrier
Installing the Diskette Drive
System Battery
Replacing the System Battery
Negative side of connector
Cooling Shroud
Removing the Cooling Shroud
Center fan bracket Chassis slot Installing System Components
Latch
Removing the Center Fan Bracket
Installing the Cooling Shroud
Fan Brackets
Replacing the Center Fan Bracket
Removing the Back Fan Bracket
Memory
Replacing the Back Fan Bracket
20. Dimm Sockets Installing System Components
Non-Optimal Memory Configurations
General Memory Module Installation Guidelines
Memory Sparing Support
Installing Memory Modules
Memory Mirroring Support
Installing System Components
Installing a RAC Card
Removing Memory Modules
Notch in card edge
Activating the Integrated NIC TOE
Microprocessor
Replacing a Processor
23. Installing and Removing the Heat Sink Heat sink
Socket-release lever Processor shield
Installing System Components
Replacing the SAS RAID Controller Daughter Card Battery
SAS RAID Controller Daughter Card
Card Connector
Cable Expansion-bay bracket Battery bay RAID battery
Removing the SAS RAID Controller Daughter Card
SAS RAID controller daughter RAID battery cable SAS RAID
Installing the SAS RAID Controller Daughter Card
Configuring the Boot Drive
Control Panel Assembly Service-Only Procedure
Removing the Control Panel Assembly
Display module label Installing System Components
System chassis Display module cable
Installing the Control Panel Assembly
System Board Service-Only Procedure
Removing the System Board
Page
Installing the System Board
Retention pin
Installing System Components
Start-Up Routine
Safety First-For You and Your System
101
Checking the Equipment
Troubleshooting IRQ Assignment Conflicts
Troubleshooting External Connections
102
Monitor is not working properly Video memory is faulty
Troubleshooting the Video Subsystem
Troubleshooting the Keyboard
Problem
Troubleshooting Basic I/O Functions
Troubleshooting the Mouse
Troubleshooting a USB Device
Troubleshooting a Serial I/O Device
105
NIC cannot communicate with network
Troubleshooting a NIC
Troubleshooting a Wet System
Liquid spilled on the system Excessive humidity
System was dropped or damaged
Troubleshooting a Damaged System
107
Troubleshooting the System Battery
Troubleshooting the Power Supply
Troubleshooting a Fan
Troubleshooting System Cooling Problems
109
Troubleshooting System Memory
111
Troubleshooting a Diskette Drive
Error message indicates a diskette drive problem
Defective tape drive Defective tape cartridge
Troubleshooting an Optical Drive
Troubleshooting an External Scsi Tape Drive
113
Action
Troubleshooting a Hard Drive
115
116
Troubleshooting Expansion Cards
117
Troubleshooting the Microprocessors
119
120
When to Use the System Diagnostics
Using Server Administrator Diagnostics
System Diagnostics Features
121
Using the Custom Test Options
Running the System Diagnostics
System Diagnostics Testing Options
Selecting Devices for Testing
Viewing Information and Results
Selecting Diagnostics Options
123
124
System Board Jumpers
Jumpers and Connectors
125
System boot
Boot
Configuration settings in Nvram are cleared at next
126
System Board Connectors
127
128
129
130
131
Online Services
Technical Assistance
Getting Help
Technical Support Service
AutoTech Service
Automated Order-Status Service
Electronic Quote Service
133
Before You Call
134
135
Contacting Dell
136
137
138
139
140
General Support 01-899-753-0777
141
142
143
144
General Support dial from within Jamaica only
145
146
General Support 001-800-882-1519
147
General Support 001-800-220-1006 Getting Help
General Support 0800-50-669
148
General Support 001-800-507-0962
Fax 21 424 01
149
150
151
152
153
Country Code Toll-Free Numbers City Code
154
General Support 8001-3605
BTU British thermal unit
155
Amperes AC Alternating current
Celsius
156
Cm Centimeters Cmos Complementary metal-oxide semiconductor
FBD Fully buffered Dimm
157
Fahrenheit
Kilo Kb Kilobits 1024 bits Glossary
158
LVD Low voltage differential Meters MA Milliamperes
159
Romb RAID on motherboard Glossary
160
System diskette See bootable diskette
TCP/IP Transmission Control Protocol/Internet Protocol
161
Volts VAC Volts alternating current VDC Volts direct current
162
163
Index
Index
165
Status messages LCD
Index
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