Muratec F-112 user manual Faxing Problems

Page 84

Faxing Problems

Condition

Suggested solutions

 

 

The machine is not working,

• Unplug the power cord and plug it in again.

there is no display and the

• Ensure that there is power to the electrical receptacle.

buttons are not working.

 

 

 

No dial tone sounds.

• Check that the phone line is connected properly.

 

• Check that the phone socket in the wall is working by plugging

 

in another phone.

 

 

The numbers stored in the

Make sure that the numbers are stored in the memory

memory do not dial

correctly. Print a Phonebook list, referring to page 2.16.

correctly.

 

 

 

The document does not feed

• Make sure that the document is not wrinkled and you are

into the machine.

putting it in correctly. Check that the document is the right size,

 

not too thick or thin.

 

• Make sure that the control panel is firmly closed.

 

 

Faxes are not received

• Fax mode should be selected.

automatically.

• Make sure that there is paper in the tray.

 

• Check to see if the display shows “Memory Full.”

 

 

The machine does not send.

• Make sure that the document is loaded in the ADF.

 

• “TX” should show up on the display.

 

• Check the other fax machine you are sending to, to see if it can

 

receive your fax.

 

 

The incoming fax has blank

• The fax machine sending you the fax may be faulty.

spaces or is received with a

• A noisy phone line can cause line errors.

poor-quality.

• Check your machine by making a copy.

 

 

• The toner cartridge may be empty. Replace the toner cartridge,

 

referring to page 5.7.

 

 

Some of the words on a

The fax machine sending you the fax had a temporary

incoming fax are stretched.

document jam.

 

 

There are lines on the

Check your scan unit for marks and clean it. See page 5.4.

documents you send.

 

 

 

The machine dials a number,

The other fax machine may be turned off, out of paper, or

but a connection with

cannot answer incoming calls. Speak with the other machine

another fax machine fails.

operator and ask her/him to clear out the problem.

 

 

Documents are not stored in

There may not be enough memory to store the document. If

the memory.

the display shows a “Memory Full” message, delete any

 

documents you no longer need from the memory and then

 

restore the document.

 

 

Blank areas appear at the

You may have chosen the wrong paper settings in the user

bottom of each page or on

option setting. See page 1.16.

other pages, with a small

 

strip of text at the top.

 

 

 

6.10 TROUBLESHOOTING

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Contents Page Page Contents Setting the Paper Type and Size for the Manual Feeder Receiving a FaxChanging Setting Options Advanced Fax Setting Options Paper Feeding Problems Copying ProblemsInput Misfeed Exit Misfeed Important Precautions and Safety Information Laser Safety Statement Ozone Safety Power SaverRecycling Radio Frequency EmissionsCanadian Radio Interference Regulations Fax BrandingRinger Equivalence Number ViiiYou should also know that Limited warranty Page Getting Started Unpacking TAM Lead for UK onlySelecting a Location Clearance SpaceUnderstanding the Component Location Front ViewRear View These are the main components of your machineControl Panel Functions O P Y Starts a jobAttaching Accessories Document Output SupportHandset and Handset Cradle Installing the Toner Cartridge Loading Paper You can load approximately 250 sheetsChanging the Paper Size in the Paper Tray Connecting the Telephone Line Wall jackTurning the Machine On To view your display text in another language, see the nextSetting the Machine ID Changing the Display LanguageEntering Characters Using the Number Keypad Setting the Date and Time Keypad Letters and NumbersChanging Numbers or Names Inserting a PauseSetting the Paper Type and Size Changing the Clock ModeSetting Sounds Speaker, Ringer, Key Sound and Alarm SoundSpeaker Volume You can control the following soundsUsing the Save Modes Toner Save ModeToll Save Mode Setting Up the Fax System Power Save ModeAvailable Fax Setup Options Option DescriptionBasic Functions Preparing a Document Loading a DocumentAdjusting the Document Resolution Mode Recommended forSending a Fax Automatically Sending a Fax ManuallyRedialing the Last Number Confirming TransmissionAutomatic Redialing To redial the number you last calledAbout Receiving Modes Loading Paper for Receiving FaxesReceiving Automatically in Fax Mode Receiving Manually in Tel ModeReceiving Automatically in Ans/Fax Mode Receiving Manually Using an Extension Telephone Receiving Faxes Using the Drpd ModeReceiving Faxes in the Memory Adjust the guide to the width of the print material Loading Paper for CopyingLine. Press Enter to access the menu item Open the rear cover to use the rear output slotAfter copying, close the rear cover Use the scroll buttonSetting Copy Options Making a CopyPress Reduce/Enlarge or the scroll button or until Custom50-150% displays on the bottom line. Press EnterOn the display Changing the Default Settings Setting the Time Out OptionCollation Copying Press Start Copy/Fax to begin copyingPage Speed Dialing Storing a Number for Speed DialingSetting a Group Dial Number Group DialingLine and press Enter Editing Group Dial Numbers Searching for a Number in the Memory Printing a Phonebook ListSearching Sequentially through the Memory Searching with a Particular First LetterAdvanced FAX Functions Sending a Delayed Fax Sending Broadcasting FaxesAdvanced FAX Sending a Priority Fax Polling a Remote MachineAdvanced FAX To cancel your selection, press 2 to select No Or until you see the fax job you want toAdditional Features Using Secure Receiving Mode Bottom line and press Enter Press the scroll buttonPrinting Reports Using Advanced Fax Settings Changing Setting OptionsAdvanced Fax Setting Options Printing a ReportRCV Forward Memo Maintenance Clearing the Memory Adjusting Shading Cleaning Your MachineCleaning the Outside Cleaning the InsideCleaning the Scan Unit Disassemble the white roller as follows Maintaining the Toner Cartridge Toner Cartridge StorageSaving Toner Expected Cartridge LifeSetting the Notify Toner Option Cleaning the DrumReplacing the Toner Cartridge Consumables and Replacement Parts Ignoring the Toner Empty MessageItems Yield Average Replacing the ADF Rubber Pad Memo Troubleshooting Clearing Document Jams Input MisfeedExit Misfeed Clearing Paper Jams Paper TrayMessage Location of Jam Go to Paper Exit Area Fuser Area or Around the Toner CartridgeManual Feeder Tips for Avoiding Paper JamsClearing LCD Error Messages Display Meaning Suggested solutionsOne-touch or speed dial Dial the number manually using Location you tried to use hasNo number assigned to it For storing a number, see Paper tray has run out Load paper in the paper tray. SeeSolving Problems Paper Feeding ProblemsCondition Suggested solutions Copying Problems Faxing Problems Specifications General Specifications Characters x 2 linesCopier Specifications Facsimile Specifications Paper Specifications Size mm/in Weight CapacityOverview Supported Sizes of PaperGuidelines for Using Paper Paper SpecificationsCategory Specifications Paper Storage Environment Memo Index Page Visit us at
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