Monarch 9830TM, 9835TM, 9820TM manual Print Assembly

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9820/9830/9835 Service Manual

Functional Description

RS-232 interface

This interface allows connection to devices capable of RS-232 communications. The interface is incorporated in the microcontroller and has DIP switches to set communications parameters. The DIP switches can be set manually by the user or through software control.

Centronics IEEE-1284 Parallel Interface

This interface accommodates high data rates, up to 2M Bits/Second.

IEEE 1284 Bi-Directional Parallel Interface

An IEEE 1284 High Speed Bi-directional Parallel interface provides parallel communications. The microcontroller directly controls the port. The interface allows compatibility with the Centronics interface as well as allowing for High Speed Bi- directional communications.

NOTE: Third party LAN devices are connected through the parallel interface to allow the printer to interface different LAN networks.

Contrast Control

A manual contrast control, located at the edge of the Control Board Assy., extends out of the rear cover. It is used for fine adjustments to the print contrast values.

Hardware Power-up Settings (DIPS)

Two 8-switch DIP switches, located on the back panel of the printer above the contrast adjustment, control the default power-up configuration of the printer. Settings include the serial port settings, diagnostics, ribbon setup, printer mode and supply type.

Peel Module Assembly

The peel module separates the supply from the backing paper. It consists of an on-demand sensor, rollers, and a 12Vdc motor drive. Dip SW1 (switch 2) located on the daughter board enables and disables the peel function.

PRINT ASSEMBLY

This Print Module is a plastic casting located inside the printer’s hood. It is attached to the mid frame by two bearing blocks which capture studs on the module back plate. Components of the Print Module are:

Figure 2- 1. Print Assembly

Thermal Printhead

The printhead is located at the bottom front of the module. It is held in place by a plastic carrier which acts as an interlock to a formed metal bracket. The bracket is center-mounted and pivots to ensure an even pressure on the supply. The printhead bracket has two alignment loops which slip over the platen roller to assure dot row to platen roller alignment. The printhead mount also has two spring loaded adjustment knobs to adjust printhead pressure for wide or narrow supplies. A 30 pin ribbon cable connects the printhead to the Control Board Assy

Ribbon Supply & Take-up Spools

The ribbon supply and ribbon take-up spools are located on the supply side of the module. Each spool shaft extends through the module wall and connects to its own DC drive motor. The spools are designed to handle a detented ribbon core so when ribbons of various widths are installed they maintain center justification.

Ribbon Transfer Rollers

Two ribbon transfer rollers are located on the supply side of the module. The rollers are ribbed and attached to metal shafts by retainer screws. One sits at the very front of the module wall above the printhead while the other is positioned just above the supply deflector.

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TC9830SM Rev. B 7/98 Confidential

July 1998

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Contents Monarch 9820/ 9830 Printers Table of Contents TC9830SM Rev. B 7/98 Confidential TroubleshootingDiagnostics Tests and AdjustmentsTC9830SM Rev. B 7/98 Confidential Iii Service ProceduresUsing Flash Supply Sensing SystemsAppendix E 926 Knife Assembly Appendix a Printer ERROR/STATUS CodesAppendix B Connectors and Cables Appendix C Connector Locations Appendix D Model 928 StackerList Of Tables Figure B CN 6 Transformer Output Power TC9830SM Rev. B 7/98 Confidential Vii Safety SummaryViii TC9830SM Rev. B 7/98 Confidential July TC9830SM Rev. B 7/98 Confidential Printer FeaturesPrinter Specifications Printer OptionsVersion 5.2 or Stock SpecificationsTC9830SM Rev. B 7/98 Confidential July Unpacking the Printer Setting DIP SwitchesDocumentation Connecting to a Host Fuse ReplacementUpper DIP Switches Exterior Rear SW2 and SW3 DIP Switch SettingsLower DIP Switches Overview of Modules Functional DescriptionPower Transformer Assembly Control Board AssemblyFunctional Description Operator Control Panel Power ConversionMemory Printer ControlPrint Assembly Feed Assembly Control Panel Assembly Supply Holder AssemblyPrinthead Locking Evaluation of a 704 Error OUT of Supply TroubleshootingAnalyzing Failure During Power UP Evaluation of a 616 Error DOT Shifting FailedEvaluation of the Control Board Assy Evaluation of a 754 Error OUT of RibbonEvaluation of a 755 Error Printhead Open Evaluation of a 765 Error Printhead FailureProblem Suggested Action General Troubleshooting SuggestionsSendfile POWER-UP SELF-TEST DiagnosticsTest Label Level Diagnostics Service DiagnosticsAccessing Diagnostic Modes Data Dump ModeParallel Port Test Diagnostics Test ModePerforming a Virgin Printer Reset Serial Loop Back TestDiagnostics Service Tests Tests and AdjustmentsContinuity Tests Platen Motor Gear Adjustment Print Contrast AdjustmentRibbon Tension Adjustment Eccentric And Locking Screw Checking Supply QualityTC9830SM Rev. B 7/98 Confidential July Cover Housing Removal Service ProceduresMaintenance Overview General Safety TipsAC Inlet Removal Power Transformer AssemblyTransformer Removal Bridge Rectifier RemovalControl Board Assy. Removal Printhead Module Removal Ribbon Spool Assembly RemovalRibbon Roller Assembly Removal Upper Supply Guide RemovalLatch Fascia Removal Print Assembly RemovalPlaten Module Removal Lower Supply Guide Removal Platen Module ReplacementBi-Cell Sensor Replacement Bi-Cell Sensor RemovalPlaten Motor Supply HolderPeel Module TC9830SM Rev. B 7/98 Confidential July Flash Downloading Procedures Using FlashUsing Flash Version 5.2 or greater Supply Sensing SystemsSupply DETECTION/TRACKING System Supply DEFLECTOR/BI- Cell Emitter IR LEDSupply Feeding Lower Supply GUIDE/BI- Cell SensorSupply Sensing Bi-Cell Sensor Adjustment Mechanical AdjustmentsReplacing a Sensor Bi-Cell Sensor AdjustmentTo set/adjust the die cut edge sensor Sensor Setup with Version 5.2 or GreaterPower UP Sensor Recognition To set/adjust the aperture center sensorDescription Performing a Sensor Display TestCode Description Reading AN Error LabelPrinter Error/Status Codes Printer Error/Status Codes TC9830SM Rev. B 7/98 Confidential July Code Communication Failures 410Data Formatting Failures 571 Machine Faults 700Code Description Flash Faults 930 Hard Printer Faults 900Printhead Assembly July TC9830SM Rev. B 7/98 Confidential Appendix B Connectors and CablesFigure B- 3. CN Platen Stepper Motor Figure B- 6. CN 6 Transformer Output Power Board Ground Figure B- 10. CN Daughter Board ConnectorsTC9830SM Rev. B 7/98 Confidential July Figure C- 1. Control Board Assy. Mother Board Appendix C Connector LocationsFigure C-2. Control Board Assy. Daugher Board Functional Description SpecificationsInstallation Appendix D Model 928 StackerKnife Connector Pin Signal Control Board CN1 Pin TroubleshootingCables and Connectors Error MessagesConnector J2 Pin Signal/Pin Control Board Connector CN2 Pin Power Supply Connector J1 Signal Power Switch SW1Control Board CN3 Pin Full Sensor S1 Pin Jam Sensor S2 Pin Connector J1 Pin Color Maintenance ProceduresLubrication Replace Rollers Replacing Transport AssemblyReplace Stacker Sensors Replace Power SupplyReplace DC Motor Replace Stepper MotorEvaluation of Error Appendix E 926 Knife AssemblyKnife Specifications TAG CUT DimensionsConnector Pin Voltage Connector VoltageModel 926 Knife Drive Board Replacement Blade Assembly ReplacementMotor Replacement Connectors and Cables TC9830SM Rev. B 7/98 Confidential July

9835TM, 9820TM, 9830TM specifications

Monarch 9830TM, 9820TM, and 9835TM are part of a robust family of printers designed to meet the evolving demands of modern businesses. These printers are renowned for their efficiency, quality, and versatility in handling various print tasks.

The Monarch 9830TM is particularly notable for its high-speed printing capabilities. It can deliver up to 600 dpi resolution, ensuring that images and text are sharp and vibrant. The printer is equipped with a user-friendly interface that supports seamless operation, making it accessible for users with varying technical expertise. Its compact design allows for easy integration into existing workflows, maximizing office space efficiency.

The Monarch 9820TM places a strong emphasis on durability. This model is built to withstand the rigors of heavy use, with a robust construction that ensures reliability over time. It features advanced thermal printing technology that not only enhances print quality but also reduces maintenance needs and operational costs. The 9820TM is particularly well-suited for environments that demand high-volume printing, such as retail and logistics.

On the other hand, the Monarch 9835TM introduces wireless connectivity capabilities, enabling mobile printing solutions. This model supports both Bluetooth and Wi-Fi connections, facilitating seamless communication with various devices. With the 9835TM, users can print directly from smartphones, tablets, or laptops, adding a layer of convenience that aligns with today’s mobile-centric work culture.

All three models utilize robust security features to protect sensitive data during printing tasks. They implement encryption protocols and access controls, ensuring that only authorized personnel can initiate print jobs. This focus on security is essential for businesses that deal with confidential information.

The Monarch series is also designed with energy efficiency in mind. These printers comply with eco-friendly standards, reducing power consumption without compromising performance. This commitment to sustainability makes them an appealing choice for organizations looking to lower their carbon footprint.

In conclusion, the Monarch 9830TM, 9820TM, and 9835TM stand out in the market for their combination of speed, durability, wireless capabilities, and security features. These printers cater to diverse business needs, from high-volume printing to mobile connectivity, ensuring they remain a reliable choice for professionals looking to enhance productivity.
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