Monarch 9820TM, 9835TM, 9830TM manual Checking Supply Quality, Eccentric And Locking Screw

Page 32

Tests and Adjustments

Confidential

9820/9830/9835 Service Manual

1.Ensure printer is in Normal Mode with the printhead Wide/Narrow detents set to Wide.

2.Loosen locking screw and set eccentric at the nominal position (vertical for take-up roller, horizontal for supply roller). See Figure 5-3.

3.Tighten both locking screws.

Figure 5- 3. Eccentric And Locking Screw

4.Press Feed several times until the supply roller serrations are visible across the ribbon width.

5.Turn supply eccentric clockwise until serrations are the same across the ribbon width.

6.Hold eccentric and tighten locking screw to secure the adjustment.

7.Press Feed several times until the serrations of the take-up roller are visible across the ribbon width.

8.Turn take-up eccentric clockwise until serrations are the same across ribbon width.

9.Hold eccentric and tighten locking screw.

10.Press Feed and Pause (to get test labels) several times and watch for ribbon wrinkle.

11.If wrinkles occur, re-check step 8 to ensure take- up roller is properly adjusted. If wrinkles occur, repeat adjustment.

12.Re-check that printhead Wide/Narrow detents are set to Wide (button locked down).

13.Press Feed several times and observe the smoothness of the ribbon as it enters the printhead platen roller area. Readjust the supply roller eccentric as required.

14.If wrinkles occur, loosen the take-up eccentric screw with the printer running, and rotate the eccentric to eliminate wrinkle.

15.Hold eccentric and tighten the screw.

CHECKING SUPPLY QUALITY

The printer continuously stores data from the most recent 16 supplies printed. This checks the reflectivity of the sensor marks on the supply. Before you check your supply quality, print a batch of supplies or test labels. Use Sendfile version 2.19 to check your supply quality. This test can also be performed using the optional 917 Keypad.

To check your supply quality from the optional keypad:

1.From the Diagnostics menu, press Lor Runtil you see

DIAGNOSTICS

 

l User Diag.

r

2.Press E. You will be at the User Diagnostics menu. Press Lor Runtil you see

USER DIAG

Supply Quality r

3.Press E. If you have not printed any labels, the message “No data! Press Enter” appears.

If you have printed labels since turning on the printer, you will see

Len Min Max OK

l1568 034 124 Y r

The Len listing is the length of the loaded supply in dots. The Min listing should be greater than the Max listing when

∙white is under the sensor.

∙a die cut label gap is under the sensor.

The Max listing should be greater than the Min listing when

∙black is under the sensor.

∙the solid black area of a die cut label is under the sensor.

The OK listing tells whether the sense mark on the supply passed a detection test. Press Rto see the other readings.

If you are not using a Version 5.2 sensing system and you try to check the supply quality, the message “HW not supported” appears.

July 1998

TC9830SM Rev. B 7/98 Confidential

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Contents Monarch 9820/ 9830 Printers Table of Contents Troubleshooting DiagnosticsTests and Adjustments TC9830SM Rev. B 7/98 ConfidentialService Procedures Using FlashSupply Sensing Systems TC9830SM Rev. B 7/98 Confidential IiiAppendix a Printer ERROR/STATUS Codes Appendix B Connectors and CablesAppendix C Connector Locations Appendix D Model 928 Stacker Appendix E 926 Knife AssemblyList Of Tables Figure B CN 6 Transformer Output Power Safety Summary TC9830SM Rev. B 7/98 Confidential ViiViii TC9830SM Rev. B 7/98 Confidential Printer Features Printer SpecificationsPrinter Options July TC9830SM Rev. B 7/98 ConfidentialTC9830SM Rev. B 7/98 Confidential July Stock SpecificationsVersion 5.2 or Documentation Setting DIP SwitchesUnpacking the Printer Fuse Replacement Connecting to a HostExterior Rear SW2 and SW3 DIP Switch Settings Upper DIP SwitchesLower DIP Switches Functional Description Overview of ModulesFunctional Description Control Board AssemblyPower Transformer Assembly Power Conversion MemoryPrinter Control Operator Control PanelPrint Assembly Feed Assembly Printhead Locking Supply Holder AssemblyControl Panel Assembly Troubleshooting Analyzing Failure During Power UPEvaluation of a 616 Error DOT Shifting Failed Evaluation of a 704 Error OUT of SupplyEvaluation of a 754 Error OUT of Ribbon Evaluation of a 755 Error Printhead OpenEvaluation of a 765 Error Printhead Failure Evaluation of the Control Board AssyGeneral Troubleshooting Suggestions Problem Suggested ActionSendfile Test Label Level DiagnosticsPOWER-UP SELF-TEST Service Diagnostics Accessing Diagnostic ModesData Dump Mode DiagnosticsDiagnostics Test Mode Performing a Virgin Printer ResetSerial Loop Back Test Parallel Port TestDiagnostics Continuity Tests Tests and AdjustmentsService Tests Ribbon Tension Adjustment Print Contrast AdjustmentPlaten Motor Gear Adjustment Checking Supply Quality Eccentric And Locking ScrewTC9830SM Rev. B 7/98 Confidential July Service Procedures Maintenance OverviewGeneral Safety Tips Cover Housing RemovalPower Transformer Assembly Transformer RemovalBridge Rectifier Removal AC Inlet RemovalControl Board Assy. Removal Ribbon Spool Assembly Removal Ribbon Roller Assembly RemovalUpper Supply Guide Removal Printhead Module RemovalPlaten Module Removal Print Assembly RemovalLatch Fascia Removal Platen Module Replacement Bi-Cell Sensor ReplacementBi-Cell Sensor Removal Lower Supply Guide RemovalPeel Module Supply HolderPlaten Motor TC9830SM Rev. B 7/98 Confidential July Using Flash Flash Downloading ProceduresUsing Flash Supply Sensing Systems Supply DETECTION/TRACKING SystemSupply DEFLECTOR/BI- Cell Emitter IR LED Version 5.2 or greaterSupply Sensing Lower Supply GUIDE/BI- Cell SensorSupply Feeding Mechanical Adjustments Bi-Cell Sensor AdjustmentBi-Cell Sensor Adjustment Replacing a SensorSensor Setup with Version 5.2 or Greater Power UP Sensor RecognitionTo set/adjust the aperture center sensor To set/adjust the die cut edge sensorPerforming a Sensor Display Test DescriptionReading AN Error Label Code DescriptionPrinter Error/Status Codes Printer Error/Status Codes TC9830SM Rev. B 7/98 Confidential July Communication Failures 410 CodeMachine Faults 700 Data Formatting Failures 571Code Description Hard Printer Faults 900 Flash Faults 930Appendix B Connectors and Cables Printhead Assembly July TC9830SM Rev. B 7/98 ConfidentialFigure B- 3. CN Platen Stepper Motor Figure B- 6. CN 6 Transformer Output Power Board Ground Daughter Board Connectors Figure B- 10. CNTC9830SM Rev. B 7/98 Confidential July Appendix C Connector Locations Figure C- 1. Control Board Assy. Mother BoardFigure C-2. Control Board Assy. Daugher Board Specifications InstallationAppendix D Model 928 Stacker Functional DescriptionTroubleshooting Cables and ConnectorsError Messages Knife Connector Pin Signal Control Board CN1 PinControl Board CN3 Pin Full Sensor S1 Pin Jam Sensor S2 Pin Power Supply Connector J1 Signal Power Switch SW1Connector J2 Pin Signal/Pin Control Board Connector CN2 Pin Lubrication Maintenance ProceduresConnector J1 Pin Color Replacing Transport Assembly Replace RollersReplace Power Supply Replace DC MotorReplace Stepper Motor Replace Stacker SensorsAppendix E 926 Knife Assembly Knife SpecificationsTAG CUT Dimensions Evaluation of ErrorConnector Voltage Connector Pin VoltageModel 926 Knife Motor Replacement Blade Assembly ReplacementDrive Board Replacement Connectors and Cables TC9830SM Rev. B 7/98 Confidential July

9835TM, 9820TM, 9830TM specifications

Monarch 9830TM, 9820TM, and 9835TM are part of a robust family of printers designed to meet the evolving demands of modern businesses. These printers are renowned for their efficiency, quality, and versatility in handling various print tasks.

The Monarch 9830TM is particularly notable for its high-speed printing capabilities. It can deliver up to 600 dpi resolution, ensuring that images and text are sharp and vibrant. The printer is equipped with a user-friendly interface that supports seamless operation, making it accessible for users with varying technical expertise. Its compact design allows for easy integration into existing workflows, maximizing office space efficiency.

The Monarch 9820TM places a strong emphasis on durability. This model is built to withstand the rigors of heavy use, with a robust construction that ensures reliability over time. It features advanced thermal printing technology that not only enhances print quality but also reduces maintenance needs and operational costs. The 9820TM is particularly well-suited for environments that demand high-volume printing, such as retail and logistics.

On the other hand, the Monarch 9835TM introduces wireless connectivity capabilities, enabling mobile printing solutions. This model supports both Bluetooth and Wi-Fi connections, facilitating seamless communication with various devices. With the 9835TM, users can print directly from smartphones, tablets, or laptops, adding a layer of convenience that aligns with today’s mobile-centric work culture.

All three models utilize robust security features to protect sensitive data during printing tasks. They implement encryption protocols and access controls, ensuring that only authorized personnel can initiate print jobs. This focus on security is essential for businesses that deal with confidential information.

The Monarch series is also designed with energy efficiency in mind. These printers comply with eco-friendly standards, reducing power consumption without compromising performance. This commitment to sustainability makes them an appealing choice for organizations looking to lower their carbon footprint.

In conclusion, the Monarch 9830TM, 9820TM, and 9835TM stand out in the market for their combination of speed, durability, wireless capabilities, and security features. These printers cater to diverse business needs, from high-volume printing to mobile connectivity, ensuring they remain a reliable choice for professionals looking to enhance productivity.
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