Monarch 9820TM, 9835TM, 9830TM manual Feed Assembly

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Functional Description

9820/9830/9835 Service Manual

Ribbon Spool Drive Motors

wo DC ribbon drive motors are mounded to the back of the module wall. Each motor drives a ribbon spool. The motors are connected directly to the Control Board Assembly via separate two-wire harness.

Supply Deflector and Bi-Cell Emitter (IR LED)

See Chapter 8, “Supply Sensing Systems” for more information.

Ribbon Transfer Rollers

The two ribbon transfer rollers allow ribbon tension adjustments. Each roller has an eccentric which allows slight skew adjustments to each, which in turn affects the ribbon tension.

Functional Description

The print module, performs ribbon drive operations, provides mechanical ribbon tension adjustments, performs print functions, helps maintain supplies tracking, and houses half of the sensor assembly. It is controlled by the Control Board Assembly.

Ribbon Drive Operation

The ribbon drive operation is made up of two ribbon spools, two 25Vdc drive motors, and two ribbon transfer rollers. It is controlled by the Control Board Assy. Each drive motor sends continuous information to the Control Board Assy. where it is used to evaluate ribbon conditions, maintain optimum ribbon tension, and sense the end of ribbon condition. This system eliminates the need for ribbon sensors.

Printing

The printhead has a line array of 832 dot elements sized to produce 203 dots per inch. Printing occurs by sending image data to the printhead one line at a time. Each time a line of data is received, corresponding dots on the printhead are heated to create an image line on the stock. Successive image lines generated across moving stock make up the total image. The Control Board Assy. controls all image data sent to the printhead, and regulates the energy level of the printhead. Energy levels are raised and lowered to create darker or lighter print respectively.

FEED ASSEMBLY

The feed module components are mounted on a metal frame positioned beneath the Print module and

fastened to the printer base. Components of the feed module are:

Bearing

Blocks

Spring

Latch

Figure 2- 2. Feed Assembly

Platen Module

The platen rollers are on top of the feed module frame just beneath the printhead. It is held in place by two bearing blocks latched on the frame sides. The inner side of the platen roller shaft extends through the inside wall of the feed module where a drive gear is attached.

24VDC Stepper Motor

The stepper motor is located behind the mid-frame of the printer. Its drive shaft and gear extends through to the space between the printer mid-frame and the feed module frame.

Lower Supply Guide and Bi-Cell Sensor

See Chapter 8, “Supply Sensing Systems” for more information.

Printhead Latch

The printhead latch is spring loaded and mounted on the outside of the feed module frame; within the latch fascia. It locks the printhead in position.

Functional Description

The feed module transports supply through the printer and across the printhead. It also maintaining proper alignment, tension, and speed. This is accomplished by sensing the stock position while securing the printhead down onto the platen roller. Major functions are supply feeding and supply sensing. See Chapter 8, “Supply Sensing Systems” for more information.

July 1998

TC9830SM Rev. B 7/98 Confidential

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Contents Monarch 9820/ 9830 Printers Table of Contents Troubleshooting DiagnosticsTests and Adjustments TC9830SM Rev. B 7/98 ConfidentialService Procedures Using FlashSupply Sensing Systems TC9830SM Rev. B 7/98 Confidential IiiAppendix a Printer ERROR/STATUS Codes Appendix B Connectors and CablesAppendix C Connector Locations Appendix D Model 928 Stacker Appendix E 926 Knife AssemblyList Of Tables Figure B CN 6 Transformer Output Power Safety Summary TC9830SM Rev. B 7/98 Confidential ViiViii TC9830SM Rev. B 7/98 Confidential Printer Features Printer SpecificationsPrinter Options July TC9830SM Rev. B 7/98 ConfidentialTC9830SM Rev. B 7/98 Confidential July Stock SpecificationsVersion 5.2 or Documentation Setting DIP SwitchesUnpacking the Printer Fuse Replacement Connecting to a HostExterior Rear SW2 and SW3 DIP Switch Settings Upper DIP SwitchesLower DIP Switches Functional Description Overview of ModulesFunctional Description Control Board AssemblyPower Transformer Assembly Power Conversion MemoryPrinter Control Operator Control PanelPrint Assembly Feed Assembly Printhead Locking Supply Holder AssemblyControl Panel Assembly Troubleshooting Analyzing Failure During Power UPEvaluation of a 616 Error DOT Shifting Failed Evaluation of a 704 Error OUT of SupplyEvaluation of a 754 Error OUT of Ribbon Evaluation of a 755 Error Printhead OpenEvaluation of a 765 Error Printhead Failure Evaluation of the Control Board AssyGeneral Troubleshooting Suggestions Problem Suggested ActionSendfile Test Label Level DiagnosticsPOWER-UP SELF-TEST Service Diagnostics Accessing Diagnostic ModesData Dump Mode DiagnosticsDiagnostics Test Mode Performing a Virgin Printer ResetSerial Loop Back Test Parallel Port TestDiagnostics Continuity Tests Tests and AdjustmentsService Tests Ribbon Tension Adjustment Print Contrast AdjustmentPlaten Motor Gear Adjustment Checking Supply Quality Eccentric And Locking ScrewTC9830SM Rev. B 7/98 Confidential July Service Procedures Maintenance OverviewGeneral Safety Tips Cover Housing RemovalPower Transformer Assembly Transformer RemovalBridge Rectifier Removal AC Inlet RemovalControl Board Assy. Removal Ribbon Spool Assembly Removal Ribbon Roller Assembly RemovalUpper Supply Guide Removal Printhead Module RemovalPlaten Module Removal Print Assembly RemovalLatch Fascia Removal Platen Module Replacement Bi-Cell Sensor ReplacementBi-Cell Sensor Removal Lower Supply Guide RemovalPeel Module Supply HolderPlaten Motor TC9830SM Rev. B 7/98 Confidential July Using Flash Flash Downloading ProceduresUsing Flash Supply Sensing Systems Supply DETECTION/TRACKING SystemSupply DEFLECTOR/BI- Cell Emitter IR LED Version 5.2 or greaterSupply Sensing Lower Supply GUIDE/BI- Cell SensorSupply Feeding Mechanical Adjustments Bi-Cell Sensor AdjustmentBi-Cell Sensor Adjustment Replacing a SensorSensor Setup with Version 5.2 or Greater Power UP Sensor RecognitionTo set/adjust the aperture center sensor To set/adjust the die cut edge sensorPerforming a Sensor Display Test DescriptionReading AN Error Label Code DescriptionPrinter Error/Status Codes Printer Error/Status Codes TC9830SM Rev. B 7/98 Confidential July Communication Failures 410 CodeMachine Faults 700 Data Formatting Failures 571Code Description Hard Printer Faults 900 Flash Faults 930Appendix B Connectors and Cables Printhead Assembly July TC9830SM Rev. B 7/98 ConfidentialFigure B- 3. CN Platen Stepper Motor Figure B- 6. CN 6 Transformer Output Power Board Ground Daughter Board Connectors Figure B- 10. CNTC9830SM Rev. B 7/98 Confidential July Appendix C Connector Locations Figure C- 1. Control Board Assy. Mother BoardFigure C-2. Control Board Assy. Daugher Board Specifications InstallationAppendix D Model 928 Stacker Functional DescriptionTroubleshooting Cables and ConnectorsError Messages Knife Connector Pin Signal Control Board CN1 PinControl Board CN3 Pin Full Sensor S1 Pin Jam Sensor S2 Pin Power Supply Connector J1 Signal Power Switch SW1Connector J2 Pin Signal/Pin Control Board Connector CN2 Pin Lubrication Maintenance ProceduresConnector J1 Pin Color Replacing Transport Assembly Replace RollersReplace Power Supply Replace DC MotorReplace Stepper Motor Replace Stacker SensorsAppendix E 926 Knife Assembly Knife SpecificationsTAG CUT Dimensions Evaluation of ErrorConnector Voltage Connector Pin VoltageModel 926 Knife Motor Replacement Blade Assembly ReplacementDrive Board Replacement Connectors and Cables TC9830SM Rev. B 7/98 Confidential July

9835TM, 9820TM, 9830TM specifications

Monarch 9830TM, 9820TM, and 9835TM are part of a robust family of printers designed to meet the evolving demands of modern businesses. These printers are renowned for their efficiency, quality, and versatility in handling various print tasks.

The Monarch 9830TM is particularly notable for its high-speed printing capabilities. It can deliver up to 600 dpi resolution, ensuring that images and text are sharp and vibrant. The printer is equipped with a user-friendly interface that supports seamless operation, making it accessible for users with varying technical expertise. Its compact design allows for easy integration into existing workflows, maximizing office space efficiency.

The Monarch 9820TM places a strong emphasis on durability. This model is built to withstand the rigors of heavy use, with a robust construction that ensures reliability over time. It features advanced thermal printing technology that not only enhances print quality but also reduces maintenance needs and operational costs. The 9820TM is particularly well-suited for environments that demand high-volume printing, such as retail and logistics.

On the other hand, the Monarch 9835TM introduces wireless connectivity capabilities, enabling mobile printing solutions. This model supports both Bluetooth and Wi-Fi connections, facilitating seamless communication with various devices. With the 9835TM, users can print directly from smartphones, tablets, or laptops, adding a layer of convenience that aligns with today’s mobile-centric work culture.

All three models utilize robust security features to protect sensitive data during printing tasks. They implement encryption protocols and access controls, ensuring that only authorized personnel can initiate print jobs. This focus on security is essential for businesses that deal with confidential information.

The Monarch series is also designed with energy efficiency in mind. These printers comply with eco-friendly standards, reducing power consumption without compromising performance. This commitment to sustainability makes them an appealing choice for organizations looking to lower their carbon footprint.

In conclusion, the Monarch 9830TM, 9820TM, and 9835TM stand out in the market for their combination of speed, durability, wireless capabilities, and security features. These printers cater to diverse business needs, from high-volume printing to mobile connectivity, ensuring they remain a reliable choice for professionals looking to enhance productivity.
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