Monarch 9820TM, 9835TM, 9830TM Print Assembly Removal, Latch Fascia Removal, Platen Module Removal

Page 38

Service Procedures

9820/9830/9835 Service Manual

Print Assembly Removal

1.Remove two screws holding pivot retainers to the frame.

2.Lift the upper supply guide and remove the retainer pins from the upper supply guide.

3.Remove the magnet from the tunnel housing on the side facing the Control Board Assy. See Figure 6-6. Save the magnet.

Magnet

Pivot Retainer

Figure 6-6. Print Assembly Plate & Printhead

Module.

4.Reassemble in reverse order.

5.Adjust ribbon tension. See Chapter 5.

FEED ASSEMBLY

Maintenance of the Feed Assembly involves:

∙removing the latch fascia and platen module.

∙replacing the platen module.

∙removing the sensor and lower supply guide.

∙replacing the bi-cell sensor and supply guide.

TOOLS/MATERIALS REQUIRED:

∙Phillips Screwdriver

∙Flat-head Screwdriver

∙Ribbon spool intermediate gear retaining clip.

Latch Fascia Removal

1.Remove cover housing.

2.Remove snap pin from rear latch fascia by prying gently outward with a screwdriver.

WARNING

Leave the printhead latched to hold the latch knob in

place, or it may fly off and cause harm.

Latch Knob

Spring

Figure 6-7. Latch Removal

3.With the printhead latched, remove the latch fascia. See Figure 6-7.

4.Carefully unlatch and raise printhead.

5.Pull latch knob away from platen frame until the stop tab disengages from the frame.

6.Rotate latch knob counterclockwise until all spring tension is relieved.

7.Remove latch knob and spring.

8.Remove the front exit door by lightly pressing one side, until the hinge pin clears the platen frame.

9.Reassemble in reverse order.

Platen Module Removal

1.Remove the backing paper deflector.

2.Remove the three phillips screws that hold the feed module to the printer base.

3.Lift up on the outboard side of the platen module to allow the platen roller gear to clear the printhead alignment bracket.

4.Rotate the platen module counterclockwise to make room for removal of the platen assembly.

CAUTION

The sensor harness limits platen rotation. Be careful

not to damage the harness.

July 1998

TC9830SM Rev. B 7/98 Confidential

31

Page 37 Page 39
Image 38
Page 37 Page 39
Contents Monarch 9820/ 9830 Printers Table of Contents Tests and Adjustments TroubleshootingDiagnostics TC9830SM Rev. B 7/98 ConfidentialSupply Sensing Systems Service ProceduresUsing Flash TC9830SM Rev. B 7/98 Confidential IiiAppendix C Connector Locations Appendix D Model 928 Stacker Appendix a Printer ERROR/STATUS CodesAppendix B Connectors and Cables Appendix E 926 Knife AssemblyList Of Tables Figure B CN 6 Transformer Output Power Safety Summary TC9830SM Rev. B 7/98 Confidential ViiViii TC9830SM Rev. B 7/98 Confidential Printer Options Printer FeaturesPrinter Specifications July TC9830SM Rev. B 7/98 ConfidentialTC9830SM Rev. B 7/98 Confidential July Stock SpecificationsVersion 5.2 or Documentation Setting DIP SwitchesUnpacking the Printer Fuse Replacement Connecting to a HostExterior Rear SW2 and SW3 DIP Switch Settings Upper DIP SwitchesLower DIP Switches Functional Description Overview of ModulesFunctional Description Control Board AssemblyPower Transformer Assembly Printer Control Power ConversionMemory Operator Control PanelPrint Assembly Feed Assembly Printhead Locking Supply Holder AssemblyControl Panel Assembly Evaluation of a 616 Error DOT Shifting Failed TroubleshootingAnalyzing Failure During Power UP Evaluation of a 704 Error OUT of SupplyEvaluation of a 765 Error Printhead Failure Evaluation of a 754 Error OUT of RibbonEvaluation of a 755 Error Printhead Open Evaluation of the Control Board AssyGeneral Troubleshooting Suggestions Problem Suggested ActionSendfile Test Label Level DiagnosticsPOWER-UP SELF-TEST Data Dump Mode Service DiagnosticsAccessing Diagnostic Modes DiagnosticsSerial Loop Back Test Diagnostics Test ModePerforming a Virgin Printer Reset Parallel Port TestDiagnostics Continuity Tests Tests and AdjustmentsService Tests Ribbon Tension Adjustment Print Contrast AdjustmentPlaten Motor Gear Adjustment Checking Supply Quality Eccentric And Locking ScrewTC9830SM Rev. B 7/98 Confidential July General Safety Tips Service ProceduresMaintenance Overview Cover Housing RemovalBridge Rectifier Removal Power Transformer AssemblyTransformer Removal AC Inlet RemovalControl Board Assy. Removal Upper Supply Guide Removal Ribbon Spool Assembly RemovalRibbon Roller Assembly Removal Printhead Module RemovalPlaten Module Removal Print Assembly RemovalLatch Fascia Removal Bi-Cell Sensor Removal Platen Module ReplacementBi-Cell Sensor Replacement Lower Supply Guide RemovalPeel Module Supply HolderPlaten Motor TC9830SM Rev. B 7/98 Confidential July Using Flash Flash Downloading ProceduresUsing Flash Supply DEFLECTOR/BI- Cell Emitter IR LED Supply Sensing SystemsSupply DETECTION/TRACKING System Version 5.2 or greaterSupply Sensing Lower Supply GUIDE/BI- Cell SensorSupply Feeding Mechanical Adjustments Bi-Cell Sensor AdjustmentBi-Cell Sensor Adjustment Replacing a SensorTo set/adjust the aperture center sensor Sensor Setup with Version 5.2 or GreaterPower UP Sensor Recognition To set/adjust the die cut edge sensorPerforming a Sensor Display Test DescriptionReading AN Error Label Code DescriptionPrinter Error/Status Codes Printer Error/Status Codes TC9830SM Rev. B 7/98 Confidential July Communication Failures 410 CodeMachine Faults 700 Data Formatting Failures 571Code Description Hard Printer Faults 900 Flash Faults 930Appendix B Connectors and Cables Printhead Assembly July TC9830SM Rev. B 7/98 ConfidentialFigure B- 3. CN Platen Stepper Motor Figure B- 6. CN 6 Transformer Output Power Board Ground Daughter Board Connectors Figure B- 10. CNTC9830SM Rev. B 7/98 Confidential July Appendix C Connector Locations Figure C- 1. Control Board Assy. Mother BoardFigure C-2. Control Board Assy. Daugher Board Appendix D Model 928 Stacker SpecificationsInstallation Functional DescriptionError Messages TroubleshootingCables and Connectors Knife Connector Pin Signal Control Board CN1 PinControl Board CN3 Pin Full Sensor S1 Pin Jam Sensor S2 Pin Power Supply Connector J1 Signal Power Switch SW1Connector J2 Pin Signal/Pin Control Board Connector CN2 Pin Lubrication Maintenance ProceduresConnector J1 Pin Color Replacing Transport Assembly Replace RollersReplace Stepper Motor Replace Power SupplyReplace DC Motor Replace Stacker SensorsTAG CUT Dimensions Appendix E 926 Knife AssemblyKnife Specifications Evaluation of ErrorConnector Voltage Connector Pin VoltageModel 926 Knife Motor Replacement Blade Assembly ReplacementDrive Board Replacement Connectors and Cables TC9830SM Rev. B 7/98 Confidential July

9835TM, 9820TM, 9830TM specifications

Monarch 9830TM, 9820TM, and 9835TM are part of a robust family of printers designed to meet the evolving demands of modern businesses. These printers are renowned for their efficiency, quality, and versatility in handling various print tasks.

The Monarch 9830TM is particularly notable for its high-speed printing capabilities. It can deliver up to 600 dpi resolution, ensuring that images and text are sharp and vibrant. The printer is equipped with a user-friendly interface that supports seamless operation, making it accessible for users with varying technical expertise. Its compact design allows for easy integration into existing workflows, maximizing office space efficiency.

The Monarch 9820TM places a strong emphasis on durability. This model is built to withstand the rigors of heavy use, with a robust construction that ensures reliability over time. It features advanced thermal printing technology that not only enhances print quality but also reduces maintenance needs and operational costs. The 9820TM is particularly well-suited for environments that demand high-volume printing, such as retail and logistics.

On the other hand, the Monarch 9835TM introduces wireless connectivity capabilities, enabling mobile printing solutions. This model supports both Bluetooth and Wi-Fi connections, facilitating seamless communication with various devices. With the 9835TM, users can print directly from smartphones, tablets, or laptops, adding a layer of convenience that aligns with today’s mobile-centric work culture.

All three models utilize robust security features to protect sensitive data during printing tasks. They implement encryption protocols and access controls, ensuring that only authorized personnel can initiate print jobs. This focus on security is essential for businesses that deal with confidential information.

The Monarch series is also designed with energy efficiency in mind. These printers comply with eco-friendly standards, reducing power consumption without compromising performance. This commitment to sustainability makes them an appealing choice for organizations looking to lower their carbon footprint.

In conclusion, the Monarch 9830TM, 9820TM, and 9835TM stand out in the market for their combination of speed, durability, wireless capabilities, and security features. These printers cater to diverse business needs, from high-volume printing to mobile connectivity, ensuring they remain a reliable choice for professionals looking to enhance productivity.
Top Page Image Contents