Matrox Electronic Systems LX G450, LE G450 manual Your monitor video controls may be improperly set

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Note: Make sure your computer uses the other graphics card to control your primary display. The graphics card that controls your primary display is the one that first displays information when you restart your computer. (A DualHead-supporting graphics card may display this startup information on both of its displays at the same time.)

Your computer BIOS (Basic Input/Output System) and the slot type (ISA, PCI, or AGP

see “Choose an expansion slot”, page 3) of each graphics card help determine which graphics card controls your primary display.

To control which graphics card is used for your primary display, you may be able to change the configuration of your computer BIOS. For information on how to change your computer BIOS settings, see your system manual.

3Make sure Matrox System Utilities are installed on your computer. (These can be installed from your Matrox CD-ROM.)

4 Windows 98/Me/2000/XP or NT 4.0 – Click Start # Run, type c:\matrox\util\pbioswin,

then click OK. Follow the on-screen instructions.

DOS – Restart your computer in DOS mode, then type:

cd c:\matrox\util [Enter] upbiosdos [Enter]

5Turn off your computer, remove the other graphics card, then plug your monitor into your Matrox graphics card.

6Restart your computer.

Problem

Wrong color balance, screen image off-center, or no picture at all

Cause

Your monitor video controls may be improperly set.

Solution

Adjust your monitor controls (brightness, contrast, and so on). For more information, see

 

your monitor manual.

Cause

Your monitor may not be properly connected.

Solution

Make sure your monitor is properly connected to the correct connector on your Matrox

 

graphics card (see “Connection setup”, page 4).

Solution

Make sure the monitor power cable is firmly in place.

Matrox Graphics Card – User Guide

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Contents English Hardware installation Switch to the standard VGA display driverOpen your computer and remove your existing graphics card Choose an expansion slot Insert your Matrox cardRemove the cover for the slot you intend to use DVI only only a DVI white connector Connection setupHD-15 only only an HD-15 blue Connector DVI/HD-15 a DVI white and an HD-15 Blue connectorHD-15 connector Matrox Graphics Card User Guide HD-15 connectorDVI connector DVI-to-HD15 adapter DVI connectorHD-15 connector analog Main ConnectorDetermining your main and secondary display Set up your display software See Display setup, Software installationDisplay setup Accessing PowerDesk property sheetsMonitor setup If you don’t have a Plug-and-Play monitor DualHead Multi-Display setupWindows NT 4.0 analog monitors only If you have a Plug-and-Play monitorOther DualHead features Windows 98/Me/2000/XP or NTWindows 98/Me/2000/XP For more information on Matrox PowerDesk More PowerDesk informationWindows 98/Me TroubleshootingBasic procedures Restarting in safe modeCause Main troubleshootingYour monitor may not be properly connected Make sure the monitor power cable is firmly in placeYour monitor video controls may be improperly set Your monitor manualBayonet Nut Connect BNC Solution Windows 98/Me/2000/XPRestore your original display settings see steps 2 Matrox Graphics Card User Guide More information Attach TV adapter Connection setupTV output Turn off computerTV adapter TV or video Recorder using VideoConnect video output Video cableTV or video Recorder Scart connectorScart adapter Connect audio outputSoftware setup Graphics Extra troubleshootingMatrox Graphics Card User Guide Problem Monitor settings aren’t automatically detected BNC Bayonet Nut Connect HD-15 connector Connectors Type of problem is displayed in the General tab Solution Change settings in your computer Bios setup utility Click the plus sign next to Other devices if it appears Matrox Graphics Card User Guide Windows 2000/XP Click Enable Windows 98/Me Click Close # YesRestart your computer for changes to take effect Multi-display mode, displays aren’t numbered consecutively Windows XP Disable one or more featuresDialog box you want to see Disable Matrox hardware accelerationProgram window or dialog box doesn’t appear on screen Click OK # OK to accept the changesSolution Disable the display Windows* 98/Me/2000/XPWindows* 2000/XP or NT Use CenterPOPUP Windows 2000/XP Solution Windows 2000/XP or NTVideo Problem Video file playback is jerky skipping framesClick OK to accept the changes Can’t view video Can’t record DVD video TV outputDVD video playback is jerky skipping frames Can’t play certain DVD videosSolution Windows 98/Me/2000/XP or NT 4.0 See Software setup, Problem Computer text is hard to read with a TVPoor TV or video recorder image quality Can’t record video with a video recorderVideo appears stretched or squished on a TV Double-click the speaker icon on the taskbar SoundSelect the aspect ratio of your TV 43 or 169 most TVs are Windows 98/Me/2000Click OK Double-click the speaker icon on the taskbar Display information Aspect ratio Display Main display Secondary display† Maximum display resolutionMaximum vertical refresh rate Hz Aspect ratio Main display*† Secondary display†Maximum horizontal refresh rate kHz Supported Vesa modes main displayDisplay Colors Features Environmental specificationsHardware information Maximum card dimensions for ATX cards Digital monitor information certain models only90 in. / 14.98 cm 25 in. / 8.26 cm In. / 16.77 cm 54 in. /6.45 cm Maximum card dimensions for low-profile cardsPinouts for analog HD-15 connector Pin SignalSee TV output, Pin usage for a digital DVI-I connector Certain models onlyCertain models only Pin usage with an analog dual-monitor cable DVI-I to HD-15If you have a problem Customer supportMatrox Web and FTP sites Information we need Program specific problemsFor display information Where to get informationLimited Warranty Statement WarrantyLimitations of Liability Software license agreement 15, 19 IndexThank you for choosing Matrox FCC Compliance Statement English Industry Canada Compliance StatementVcci Compliance Statement Europe Avertissement sur l’épilepsie DualHead, Matrox, Matrox Mystique, Rainbow Runner English Disclaimer Deutschland Matrox Graphics IncUnited Kingdom Italia