Matrox Electronic Systems LE G450, LX G450 Problem Monitor settings aren’t automatically detected

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Problem Monitor settings aren’t automatically detected

WARNING: If incorrect software monitor settings are used, your display may become unusable and some monitors can be permanently damaged. For more information, see your monitor manual.

Note: To check if your monitor settings are properly selected:

1 Windows 98/Me/2000/XP – Right-click your Windows desktop background, then click Properties # Settings # Advanced # Monitor. If you’re using multi-display mode, select a display before clicking Advanced.

Windows NT 4.0 – Access the Matrox PowerDesk Monitor property sheet (see “Accessing PowerDesk property sheets”, page 9). If you’re using multi-display mode, select a display number.

2If you see the name of your monitor or “Plug-and-Play”, your monitor settings are properly selected.

If you see the wrong monitor name, Unknown monitor (Windows 98/Me), or Default monitor (Windows 98/Me/2000/XP or NT 4.0), your monitor settings aren’t properly selected.

Cause Your monitor may not be Plug-and-Play. Most new monitors are Plug-and-Play but many older ones aren’t. Software can’t automatically detect settings for monitors that aren’t Plug- and-Play.

Solution Manually select your monitor settings in the software. For Windows 98/Me/2000/XP or NT 4.0, see “Monitor setup”, page 9.

Cause If a monitor was changed or added while Windows was running, the new monitor may not be detected by the software.

Solution Restart your computer. If your monitor is a Plug-and-Play (DDC) monitor, it should be automatically detected by the software.

26 Matrox Graphics Card – User Guide

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Contents English Open your computer and remove your existing graphics card Hardware installationSwitch to the standard VGA display driver Remove the cover for the slot you intend to use Choose an expansion slotInsert your Matrox card DVI/HD-15 a DVI white and an HD-15 Blue connector Connection setupHD-15 only only an HD-15 blue Connector DVI only only a DVI white connectorDVI connector HD-15 connectorDVI connector DVI-to-HD15 adapter HD-15 connector Matrox Graphics Card User GuideMain Connector HD-15 connector analogDetermining your main and secondary display Software installation Set up your display software See Display setup,Monitor setup Display setupAccessing PowerDesk property sheets If you have a Plug-and-Play monitor DualHead Multi-Display setupWindows NT 4.0 analog monitors only If you don’t have a Plug-and-Play monitorWindows 98/Me/2000/XP Other DualHead featuresWindows 98/Me/2000/XP or NT More PowerDesk information For more information on Matrox PowerDeskRestarting in safe mode TroubleshootingBasic procedures Windows 98/MeMain troubleshooting CauseYour monitor manual Make sure the monitor power cable is firmly in placeYour monitor video controls may be improperly set Your monitor may not be properly connectedSolution Windows 98/Me/2000/XP Bayonet Nut Connect BNCRestore your original display settings see steps 2 Matrox Graphics Card User Guide More information Turn off computer Connection setupTV output Attach TV adapterVideo cable TV or video Recorder using VideoConnect video output TV adapterConnect audio output Scart connectorScart adapter TV or video RecorderSoftware setup Extra troubleshooting GraphicsMatrox Graphics Card User Guide Problem Monitor settings aren’t automatically detected BNC Bayonet Nut Connect HD-15 connector Connectors Type of problem is displayed in the General tab Solution Change settings in your computer Bios setup utility Click the plus sign next to Other devices if it appears Matrox Graphics Card User Guide Restart your computer for changes to take effect Windows 2000/XP Click EnableWindows 98/Me Click Close # Yes Multi-display mode, displays aren’t numbered consecutively Disable one or more features Windows XPClick OK # OK to accept the changes Disable Matrox hardware accelerationProgram window or dialog box doesn’t appear on screen Dialog box you want to seeWindows* 2000/XP or NT Solution Disable the displayWindows* 98/Me/2000/XP Solution Windows 2000/XP or NT Use CenterPOPUP Windows 2000/XPProblem Video file playback is jerky skipping frames VideoClick OK to accept the changes Can’t view video Can’t play certain DVD videos TV outputDVD video playback is jerky skipping frames Can’t record DVD videoProblem Computer text is hard to read with a TV Solution Windows 98/Me/2000/XP or NT 4.0 See Software setup,Video appears stretched or squished on a TV Poor TV or video recorder image qualityCan’t record video with a video recorder Windows 98/Me/2000 SoundSelect the aspect ratio of your TV 43 or 169 most TVs are Double-click the speaker icon on the taskbarClick OK Double-click the speaker icon on the taskbar Display information Aspect ratio Main display*† Secondary display† Maximum display resolutionMaximum vertical refresh rate Hz Aspect ratio Display Main display Secondary display†Display Colors Maximum horizontal refresh rate kHzSupported Vesa modes main display Hardware information FeaturesEnvironmental specifications 90 in. / 14.98 cm 25 in. / 8.26 cm Maximum card dimensions for ATX cardsDigital monitor information certain models only Pin Signal Maximum card dimensions for low-profile cardsPinouts for analog HD-15 connector In. / 16.77 cm 54 in. /6.45 cmPin usage for a digital DVI-I connector Certain models only See TV output,Pin usage with an analog dual-monitor cable DVI-I to HD-15 Certain models onlyMatrox Web and FTP sites If you have a problemCustomer support Program specific problems Information we needWhere to get information For display informationWarranty Limited Warranty StatementLimitations of Liability Software license agreement Index 15, 19Thank you for choosing Matrox Vcci Compliance Statement FCC Compliance StatementEnglish Industry Canada Compliance Statement Europe Avertissement sur l’épilepsie DualHead, Matrox, Matrox Mystique, Rainbow Runner English Disclaimer Italia Matrox Graphics IncUnited Kingdom Deutschland