Matrox Electronic Systems LE G450, LX G450, DVI G450, PCI G450 manual Matrox Graphics Card User Guide

Page 31

Solution If you’re having problems with a program that can be moved on your Windows desktop, run this program on your primary display. Make sure the program window doesn’t overlap any other display. If the program doesn’t work with the graphics card controlling your primary display, or you want your main graphics card to control your primary display, see the other solutions.

Solution Change the configuration of your computer BIOS so that the slot type of your main graphics card has priority for becoming the primary display. For information on how to change your computer BIOS settings, see your system manual.

If your computer BIOS doesn’t let you select which slot type has priority for becoming the primary display, a BIOS update may be available to let you do this. (The BIOS of most computers can be updated with software.) For a possible BIOS update for your computer, contact your system vendor.

Solution If there’s a graphics controller built into the motherboard of your computer, by changing your computer BIOS settings, you may be able to change which device controls your primary display. For more information, see your system manual.

Solution If you don’t need to use the graphics card that’s controlling your primary display, remove it from your computer. If your primary display is controlled by the motherboard of your computer, see your system manual for information on how to disable this graphics controller.

Cause The program you’re using may not work properly with systems using more than one display at a time.

Solution An update may be available for the program you’re using. This update may fix problems this program has with multi-display systems. For more information, contact the software distributor for the program you’re using.

Solution Windows 98/Me/2000/XP – For advanced users – To use a program that doesn’t support multi-display systems, you can disable all displays other than your primary display:

1Through the DualHead property sheet, make sure the DualHead Multi-Displayfeature is disabled. To access this property sheet, see “Accessing PowerDesk property sheets”, page 9.

2Windows 2000/XP – Restart your computer in safe mode (see “Restarting in safe mode”, page 13).

3Windows 98/Me – Click Start # Control Panel # System (double-click)# Device

Manager.

Windows 2000 – Click Start # Control Panel # System (double-click)# Hardware #

Device Manager.

Windows XP – Click Start # Control Panel # Performance and Maintenance # System

#Hardware # Device Manager.

Matrox Graphics Card – User Guide

31

Image 31
Contents English Switch to the standard VGA display driver Hardware installationOpen your computer and remove your existing graphics card Insert your Matrox card Choose an expansion slotRemove the cover for the slot you intend to use DVI only only a DVI white connector Connection setupHD-15 only only an HD-15 blue Connector DVI/HD-15 a DVI white and an HD-15 Blue connectorHD-15 connector Matrox Graphics Card User Guide HD-15 connectorDVI connector DVI-to-HD15 adapter DVI connectorHD-15 connector analog Main ConnectorDetermining your main and secondary display Set up your display software See Display setup, Software installationAccessing PowerDesk property sheets Display setupMonitor setup If you don’t have a Plug-and-Play monitor DualHead Multi-Display setupWindows NT 4.0 analog monitors only If you have a Plug-and-Play monitorWindows 98/Me/2000/XP or NT Other DualHead featuresWindows 98/Me/2000/XP For more information on Matrox PowerDesk More PowerDesk informationWindows 98/Me TroubleshootingBasic procedures Restarting in safe modeCause Main troubleshootingYour monitor may not be properly connected Make sure the monitor power cable is firmly in placeYour monitor video controls may be improperly set Your monitor manualBayonet Nut Connect BNC Solution Windows 98/Me/2000/XPRestore your original display settings see steps 2 Matrox Graphics Card User Guide More information Attach TV adapter Connection setupTV output Turn off computerTV adapter TV or video Recorder using VideoConnect video output Video cableTV or video Recorder Scart connectorScart adapter Connect audio outputSoftware setup Graphics Extra troubleshootingMatrox Graphics Card User Guide Problem Monitor settings aren’t automatically detected BNC Bayonet Nut Connect HD-15 connector Connectors Type of problem is displayed in the General tab Solution Change settings in your computer Bios setup utility Click the plus sign next to Other devices if it appears Matrox Graphics Card User Guide Windows 98/Me Click Close # Yes Windows 2000/XP Click EnableRestart your computer for changes to take effect Multi-display mode, displays aren’t numbered consecutively Windows XP Disable one or more featuresDialog box you want to see Disable Matrox hardware accelerationProgram window or dialog box doesn’t appear on screen Click OK # OK to accept the changesWindows* 98/Me/2000/XP Solution Disable the displayWindows* 2000/XP or NT Use CenterPOPUP Windows 2000/XP Solution Windows 2000/XP or NTVideo Problem Video file playback is jerky skipping framesClick OK to accept the changes Can’t view video Can’t record DVD video TV outputDVD video playback is jerky skipping frames Can’t play certain DVD videosSolution Windows 98/Me/2000/XP or NT 4.0 See Software setup, Problem Computer text is hard to read with a TVCan’t record video with a video recorder Poor TV or video recorder image qualityVideo appears stretched or squished on a TV Double-click the speaker icon on the taskbar SoundSelect the aspect ratio of your TV 43 or 169 most TVs are Windows 98/Me/2000Click OK Double-click the speaker icon on the taskbar Display information Aspect ratio Display Main display Secondary display† Maximum display resolutionMaximum vertical refresh rate Hz Aspect ratio Main display*† Secondary display†Supported Vesa modes main display Maximum horizontal refresh rate kHzDisplay Colors Environmental specifications FeaturesHardware information Digital monitor information certain models only Maximum card dimensions for ATX cards90 in. / 14.98 cm 25 in. / 8.26 cm In. / 16.77 cm 54 in. /6.45 cm Maximum card dimensions for low-profile cardsPinouts for analog HD-15 connector Pin SignalSee TV output, Pin usage for a digital DVI-I connector Certain models onlyCertain models only Pin usage with an analog dual-monitor cable DVI-I to HD-15Customer support If you have a problemMatrox Web and FTP sites Information we need Program specific problemsFor display information Where to get informationLimited Warranty Statement WarrantyLimitations of Liability Software license agreement 15, 19 IndexThank you for choosing Matrox English Industry Canada Compliance Statement FCC Compliance StatementVcci Compliance Statement Europe Avertissement sur l’épilepsie DualHead, Matrox, Matrox Mystique, Rainbow Runner English Disclaimer Deutschland Matrox Graphics IncUnited Kingdom Italia