Matrox Electronic Systems LE G450, LX G450 Solution Disable the display, Windows* 98/Me/2000/XP

Page 36

Cause If you’re using multi-display mode, the program window or dialog box may be in a display or on a monitor that’s unusable.

Solution Make sure all the displays and monitors you want to use are usable. For more information, see other troubleshooting items in this guide.

Cause The software may be using a display you didn’t intend to use or the software may be configured to use more displays than the actual number of monitors you have. (For example, you may be in DualHead Multi-Display mode but you only have one monitor.)

Solution Disable the display:

Windows* 98/Me/2000/XP –

(* Windows 2000/XP – In “Separate resolutions…” mode only.)

1Right-click your Windows desktop background, then click Properties # Settings.

2Select the display you want to disable, then clear the Extend my Windows desktop onto

this monitor check box.

Windows* 2000/XP or NT 4.0 –

(* Windows 2000/XP – In “Same resolutions…” mode only.)

1Access the Matrox PowerDesk Settings property sheet (see “Accessing PowerDesk property sheets”, page 9).

2Move the Desktop area slider until the number of displays used matches the number of monitors connected, then click OK to accept your changes. (The display you disable must be the last one, if it’s not, to change your display configuration, see page 33.)

Cause The program window or dialog box may be somewhere off-screen.

Solution If the program window you want to see is named on the Windows taskbar, right-click on it and select Maximize. (If you click Restore the program window goes back to its previous position. To fix this problem, see the other solutions.)

Solution Manually move the program window or dialog box:

1Press [Alt]+[Space].

2If you see a pop-up menu, click Move. If you don’t see a pop-up menu, press [M] (for

Move).

3Press on one of the arrow keys once and move your mouse pointer to where you want the window or dialog box to appear, then click. The program window or dialog box should appear where you clicked.

36 Matrox Graphics Card – User Guide

Image 36
Contents English Hardware installation Switch to the standard VGA display driverOpen your computer and remove your existing graphics card Choose an expansion slot Insert your Matrox cardRemove the cover for the slot you intend to use Connection setup HD-15 only only an HD-15 blue ConnectorDVI/HD-15 a DVI white and an HD-15 Blue connector DVI only only a DVI white connectorHD-15 connector DVI connector DVI-to-HD15 adapterDVI connector HD-15 connector Matrox Graphics Card User GuideMain Connector HD-15 connector analogDetermining your main and secondary display Software installation Set up your display software See Display setup,Display setup Accessing PowerDesk property sheetsMonitor setup DualHead Multi-Display setup Windows NT 4.0 analog monitors onlyIf you have a Plug-and-Play monitor If you don’t have a Plug-and-Play monitorOther DualHead features Windows 98/Me/2000/XP or NTWindows 98/Me/2000/XP More PowerDesk information For more information on Matrox PowerDeskTroubleshooting Basic proceduresRestarting in safe mode Windows 98/MeMain troubleshooting CauseMake sure the monitor power cable is firmly in place Your monitor video controls may be improperly setYour monitor manual Your monitor may not be properly connectedSolution Windows 98/Me/2000/XP Bayonet Nut Connect BNCRestore your original display settings see steps 2 Matrox Graphics Card User Guide More information Connection setup TV outputTurn off computer Attach TV adapterTV or video Recorder using Video Connect video outputVideo cable TV adapterScart connector Scart adapterConnect audio output TV or video RecorderSoftware setup Extra troubleshooting GraphicsMatrox Graphics Card User Guide Problem Monitor settings aren’t automatically detected BNC Bayonet Nut Connect HD-15 connector Connectors Type of problem is displayed in the General tab Solution Change settings in your computer Bios setup utility Click the plus sign next to Other devices if it appears Matrox Graphics Card User Guide Windows 2000/XP Click Enable Windows 98/Me Click Close # YesRestart your computer for changes to take effect Multi-display mode, displays aren’t numbered consecutively Disable one or more features Windows XPDisable Matrox hardware acceleration Program window or dialog box doesn’t appear on screenClick OK # OK to accept the changes Dialog box you want to seeSolution Disable the display Windows* 98/Me/2000/XPWindows* 2000/XP or NT Solution Windows 2000/XP or NT Use CenterPOPUP Windows 2000/XPProblem Video file playback is jerky skipping frames VideoClick OK to accept the changes Can’t view video TV output DVD video playback is jerky skipping framesCan’t play certain DVD videos Can’t record DVD videoProblem Computer text is hard to read with a TV Solution Windows 98/Me/2000/XP or NT 4.0 See Software setup,Poor TV or video recorder image quality Can’t record video with a video recorderVideo appears stretched or squished on a TV Sound Select the aspect ratio of your TV 43 or 169 most TVs areWindows 98/Me/2000 Double-click the speaker icon on the taskbarClick OK Double-click the speaker icon on the taskbar Display information Maximum display resolution Maximum vertical refresh rate HzAspect ratio Main display*† Secondary display† Aspect ratio Display Main display Secondary display†Maximum horizontal refresh rate kHz Supported Vesa modes main displayDisplay Colors Features Environmental specificationsHardware information Maximum card dimensions for ATX cards Digital monitor information certain models only90 in. / 14.98 cm 25 in. / 8.26 cm Maximum card dimensions for low-profile cards Pinouts for analog HD-15 connectorPin Signal In. / 16.77 cm 54 in. /6.45 cmPin usage for a digital DVI-I connector Certain models only See TV output,Pin usage with an analog dual-monitor cable DVI-I to HD-15 Certain models onlyIf you have a problem Customer supportMatrox Web and FTP sites Program specific problems Information we needWhere to get information For display informationWarranty Limited Warranty StatementLimitations of Liability Software license agreement Index 15, 19Thank you for choosing Matrox FCC Compliance Statement English Industry Canada Compliance StatementVcci Compliance Statement Europe Avertissement sur l’épilepsie DualHead, Matrox, Matrox Mystique, Rainbow Runner English Disclaimer Matrox Graphics Inc United KingdomItalia Deutschland