Matrox Electronic Systems DVI G450, LX G450, LE G450 manual Poor TV or video recorder image quality

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2 Under Font size, select Large Fonts.

 

3 Click OK to close the dialog box and apply changes.

Problem

Poor TV or video recorder image quality

Cause

Your software TV settings may need adjusting.

Solution

See “Software setup”, page 23.

Cause

There may be too many video devices between your video source and destination, or one or

 

more of the video devices may be degrading the quality of the video signal. Demodulators,

 

long cables, cable extensions and improper connections can all affect video signal quality.

Solution

If your video equipment supports it, use S-video connections. For more information, see

 

“Connection setup”, page 20.

Solution

Try changing one or more video devices.

Solution

If possible, use fewer connections. For example, don’t use cable extensions.

Cause

The image settings on your TV may need adjusting.

Solution

Some TVs have an aperture control sometimes called PICTURE. Lowering this setting may

 

reduce this problem. Reducing your TV’s brightness setting may also improve image quality.

 

For more information, see your TV manual.

Problem

Can’t record video with a video recorder

Cause

 

The video source may be copy protected. Your Matrox product may not let you make copies

 

of copy-protected video. (Some video sources let you make a copy of a video, but you may

 

not be able to make a copy of that copy.)

Solution

To get copies of a copy-protected video, contact the vendor of the video.

Problem

Video appears stretched or squished on a TV

Cause

Windows 98/Me/2000/XP – If you’re using the DualHead DVDMax feature to view video

 

full-screen on your TV, the aspect ratio of a video may not match the aspect ratio of your TV.

Solution

Adjust software settings:

 

1 Access the Matrox PowerDesk DualHead property sheet (see “Accessing PowerDesk

 

property sheets”, page 9).

Matrox Graphics Card – User Guide

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Contents English Switch to the standard VGA display driver Hardware installationOpen your computer and remove your existing graphics card Insert your Matrox card Choose an expansion slotRemove the cover for the slot you intend to use DVI only only a DVI white connector Connection setupHD-15 only only an HD-15 blue Connector DVI/HD-15 a DVI white and an HD-15 Blue connectorHD-15 connector Matrox Graphics Card User Guide HD-15 connectorDVI connector DVI-to-HD15 adapter DVI connectorHD-15 connector analog Main ConnectorDetermining your main and secondary display Set up your display software See Display setup, Software installationAccessing PowerDesk property sheets Display setupMonitor setup If you don’t have a Plug-and-Play monitor DualHead Multi-Display setupWindows NT 4.0 analog monitors only If you have a Plug-and-Play monitorWindows 98/Me/2000/XP or NT Other DualHead featuresWindows 98/Me/2000/XP For more information on Matrox PowerDesk More PowerDesk informationWindows 98/Me TroubleshootingBasic procedures Restarting in safe modeCause Main troubleshootingYour monitor may not be properly connected Make sure the monitor power cable is firmly in placeYour monitor video controls may be improperly set Your monitor manualBayonet Nut Connect BNC Solution Windows 98/Me/2000/XPRestore your original display settings see steps 2 Matrox Graphics Card User Guide More information Attach TV adapter Connection setupTV output Turn off computerTV adapter TV or video Recorder using VideoConnect video output Video cableTV or video Recorder Scart connectorScart adapter Connect audio outputSoftware setup Graphics Extra troubleshootingMatrox Graphics Card User Guide Problem Monitor settings aren’t automatically detected BNC Bayonet Nut Connect HD-15 connector Connectors Type of problem is displayed in the General tab Solution Change settings in your computer Bios setup utility Click the plus sign next to Other devices if it appears Matrox Graphics Card User Guide Windows 98/Me Click Close # Yes Windows 2000/XP Click EnableRestart your computer for changes to take effect Multi-display mode, displays aren’t numbered consecutively Windows XP Disable one or more featuresDialog box you want to see Disable Matrox hardware accelerationProgram window or dialog box doesn’t appear on screen Click OK # OK to accept the changesWindows* 98/Me/2000/XP Solution Disable the displayWindows* 2000/XP or NT Use CenterPOPUP Windows 2000/XP Solution Windows 2000/XP or NTVideo Problem Video file playback is jerky skipping framesClick OK to accept the changes Can’t view video Can’t record DVD video TV outputDVD video playback is jerky skipping frames Can’t play certain DVD videosSolution Windows 98/Me/2000/XP or NT 4.0 See Software setup, Problem Computer text is hard to read with a TVCan’t record video with a video recorder Poor TV or video recorder image qualityVideo appears stretched or squished on a TV Double-click the speaker icon on the taskbar SoundSelect the aspect ratio of your TV 43 or 169 most TVs are Windows 98/Me/2000Click OK Double-click the speaker icon on the taskbar Display information Aspect ratio Display Main display Secondary display† Maximum display resolutionMaximum vertical refresh rate Hz Aspect ratio Main display*† Secondary display†Supported Vesa modes main display Maximum horizontal refresh rate kHzDisplay Colors Environmental specifications FeaturesHardware information Digital monitor information certain models only Maximum card dimensions for ATX cards90 in. / 14.98 cm 25 in. / 8.26 cm In. / 16.77 cm 54 in. /6.45 cm Maximum card dimensions for low-profile cardsPinouts for analog HD-15 connector Pin SignalSee TV output, Pin usage for a digital DVI-I connector Certain models onlyCertain models only Pin usage with an analog dual-monitor cable DVI-I to HD-15Customer support If you have a problemMatrox Web and FTP sites Information we need Program specific problemsFor display information Where to get informationLimited Warranty Statement WarrantyLimitations of Liability Software license agreement 15, 19 IndexThank you for choosing Matrox English Industry Canada Compliance Statement FCC Compliance StatementVcci Compliance Statement Europe Avertissement sur l’épilepsie DualHead, Matrox, Matrox Mystique, Rainbow Runner English Disclaimer Deutschland Matrox Graphics IncUnited Kingdom Italia