Matrox Electronic Systems G450 Restore your original display settings see steps 2, Windows NT

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5Make sure the correct monitor is selected in Windows (see “Monitor setup”, page 9).

6Make sure you’re not using inappropriate monitor setting customizations: Access the PowerDesk Monitor Settings property sheet (see “Accessing PowerDesk property sheets”, page 9), then click Delete all customizations.

7Restore your original display settings (see steps 2 and 3).

Note: In multi-display mode (see “DualHead Multi-Display setup”), each monitor has its own monitor settings (refresh rates).

Windows NT 4.0 –

1If your primary display is unusable, restart your computer in VGA mode (see “Restarting in safe mode”, page 13).

2Right-click the Windows desktop background, then click Properties # Settings.

Windows may prompt you that the display settings are incorrect for the current mode; click OK to continue.

3Move the Desktop area slider down to its lowest setting, then click OK.

4Restart your computer normally.

5Select a monitor with the Matrox PowerDesk Monitor property sheet, then adjust your display settings. For more information, see the Matrox PowerDesk online documentation.

Cause Files on your system may have been deleted or corrupted.

Solution Remove, then restore Matrox software:

Note: Before removing software, make sure you have all the necessary files to reinstall software that may still be needed. Also, make sure the display driver you reinstall supports all Matrox products in your computer.

Windows 98/Me/2000/XP or NT 4.0 –

1If your primary display is unusable, restart your computer in safe mode or VGA mode (see “Restarting in safe mode”, page 13).

2To remove Matrox software:

"Windows 98/Me – Click Start # Settings # Control Panel # Add/Remove Programs (double-click)# Matrox Graphics Software (remove only) # Add/Remove # Yes.

Matrox Graphics Card – User Guide

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Contents English Open your computer and remove your existing graphics card Hardware installationSwitch to the standard VGA display driver Remove the cover for the slot you intend to use Choose an expansion slotInsert your Matrox card HD-15 only only an HD-15 blue Connector Connection setupDVI/HD-15 a DVI white and an HD-15 Blue connector DVI only only a DVI white connectorDVI connector DVI-to-HD15 adapter HD-15 connectorDVI connector HD-15 connector Matrox Graphics Card User GuideHD-15 connector analog Main ConnectorDetermining your main and secondary display Set up your display software See Display setup, Software installationMonitor setup Display setupAccessing PowerDesk property sheets Windows NT 4.0 analog monitors only DualHead Multi-Display setupIf you have a Plug-and-Play monitor If you don’t have a Plug-and-Play monitorWindows 98/Me/2000/XP Other DualHead featuresWindows 98/Me/2000/XP or NT For more information on Matrox PowerDesk More PowerDesk informationBasic procedures TroubleshootingRestarting in safe mode Windows 98/MeCause Main troubleshootingYour monitor video controls may be improperly set Make sure the monitor power cable is firmly in placeYour monitor manual Your monitor may not be properly connectedBayonet Nut Connect BNC Solution Windows 98/Me/2000/XPRestore your original display settings see steps 2 Matrox Graphics Card User Guide More information TV output Connection setupTurn off computer Attach TV adapterConnect video output TV or video Recorder using VideoVideo cable TV adapterScart adapter Scart connectorConnect audio output TV or video RecorderSoftware setup Graphics Extra troubleshootingMatrox Graphics Card User Guide Problem Monitor settings aren’t automatically detected BNC Bayonet Nut Connect HD-15 connector Connectors Type of problem is displayed in the General tab Solution Change settings in your computer Bios setup utility Click the plus sign next to Other devices if it appears Matrox Graphics Card User Guide Restart your computer for changes to take effect Windows 2000/XP Click EnableWindows 98/Me Click Close # Yes Multi-display mode, displays aren’t numbered consecutively Windows XP Disable one or more featuresProgram window or dialog box doesn’t appear on screen Disable Matrox hardware accelerationClick OK # OK to accept the changes Dialog box you want to seeWindows* 2000/XP or NT Solution Disable the displayWindows* 98/Me/2000/XP Use CenterPOPUP Windows 2000/XP Solution Windows 2000/XP or NTVideo Problem Video file playback is jerky skipping framesClick OK to accept the changes Can’t view video DVD video playback is jerky skipping frames TV outputCan’t play certain DVD videos Can’t record DVD videoSolution Windows 98/Me/2000/XP or NT 4.0 See Software setup, Problem Computer text is hard to read with a TVVideo appears stretched or squished on a TV Poor TV or video recorder image qualityCan’t record video with a video recorder Select the aspect ratio of your TV 43 or 169 most TVs are SoundWindows 98/Me/2000 Double-click the speaker icon on the taskbarClick OK Double-click the speaker icon on the taskbar Display information Maximum vertical refresh rate Hz Maximum display resolutionAspect ratio Main display*† Secondary display† Aspect ratio Display Main display Secondary display†Display Colors Maximum horizontal refresh rate kHzSupported Vesa modes main display Hardware information FeaturesEnvironmental specifications 90 in. / 14.98 cm 25 in. / 8.26 cm Maximum card dimensions for ATX cardsDigital monitor information certain models only Pinouts for analog HD-15 connector Maximum card dimensions for low-profile cardsPin Signal In. / 16.77 cm 54 in. /6.45 cmSee TV output, Pin usage for a digital DVI-I connector Certain models onlyCertain models only Pin usage with an analog dual-monitor cable DVI-I to HD-15Matrox Web and FTP sites If you have a problemCustomer support Information we need Program specific problemsFor display information Where to get informationLimited Warranty Statement WarrantyLimitations of Liability Software license agreement 15, 19 IndexThank you for choosing Matrox Vcci Compliance Statement FCC Compliance StatementEnglish Industry Canada Compliance Statement Europe Avertissement sur l’épilepsie DualHead, Matrox, Matrox Mystique, Rainbow Runner English Disclaimer United Kingdom Matrox Graphics IncItalia Deutschland