Matrox Electronic Systems LX G450, LE G450 Program window or dialog box doesn’t appear on screen

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Solution

If possible, update your Matrox display driver. Matrox makes new display drivers available on

 

the Matrox Web site (www.matrox.com/mga)

 

 

 

Note: If your Matrox product was provided by the manufacturer of your computer, check the

 

Web site of that manufacturer for the latest display driver. A display driver provided by the

 

manufacturer of your computer is more likely to be tested with your computer model.

Solution

 

Disable Matrox hardware acceleration:

 

Windows 98/Me –

 

1

Right-click the My Computer icon on the Windows desktop background.

 

2

Click Properties # Performance # Graphics.

 

3

Move the Hardware acceleration slider to None.

 

4

Click OK # Close # Yes to accept the changes and restart your computer.

 

Windows 2000/XP –

 

1

Right click your Windows desktop background, then click Properties # Settings #

 

 

Advanced # Troubleshooting.

 

2

Move the Hardware acceleration slider to None.

 

3

Click OK # OK to accept the changes.

Cause

Windows 98/Me – There may be a conflict between resources in your system.

Solution

1

Click Start # Control Panel # System (double-click)# Device Manager.

 

2

Click the plus sign next to Other devices (if it appears) and Display adapters.

 

3

Delete any display adapter other than the one for your Matrox graphics card.

 

4

Restart your computer.

 

 

 

Note: If you identify a program that doesn’t work well with Matrox acceleration, please

 

contact Matrox technical support (see page 54) and describe the problem. This information

 

may help us come up with a fix or work-around in a future driver release.

 

 

Problem

Program window or dialog box doesn’t appear on screen

Cause

Another window or dialog box may be covering the window or dialog box you want to see.

Solution

Move, close, or minimize any window or dialog box that may be covering the window or

 

dialog box you want to see.

Matrox Graphics Card – User Guide

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Contents English Open your computer and remove your existing graphics card Hardware installationSwitch to the standard VGA display driver Remove the cover for the slot you intend to use Choose an expansion slotInsert your Matrox card DVI only only a DVI white connector Connection setupHD-15 only only an HD-15 blue Connector DVI/HD-15 a DVI white and an HD-15 Blue connectorHD-15 connector Matrox Graphics Card User Guide HD-15 connectorDVI connector DVI-to-HD15 adapter DVI connectorHD-15 connector analog Main ConnectorDetermining your main and secondary display Set up your display software See Display setup, Software installationMonitor setup Display setupAccessing PowerDesk property sheets If you don’t have a Plug-and-Play monitor DualHead Multi-Display setupWindows NT 4.0 analog monitors only If you have a Plug-and-Play monitorWindows 98/Me/2000/XP Other DualHead featuresWindows 98/Me/2000/XP or NT For more information on Matrox PowerDesk More PowerDesk informationWindows 98/Me TroubleshootingBasic procedures Restarting in safe modeCause Main troubleshootingYour monitor may not be properly connected Make sure the monitor power cable is firmly in placeYour monitor video controls may be improperly set Your monitor manualBayonet Nut Connect BNC Solution Windows 98/Me/2000/XPRestore your original display settings see steps 2 Matrox Graphics Card User Guide More information Attach TV adapter Connection setupTV output Turn off computerTV adapter TV or video Recorder using VideoConnect video output Video cableTV or video Recorder Scart connectorScart adapter Connect audio outputSoftware setup Graphics Extra troubleshootingMatrox Graphics Card User Guide Problem Monitor settings aren’t automatically detected BNC Bayonet Nut Connect HD-15 connector Connectors Type of problem is displayed in the General tab Solution Change settings in your computer Bios setup utility Click the plus sign next to Other devices if it appears Matrox Graphics Card User Guide Restart your computer for changes to take effect Windows 2000/XP Click Enable Windows 98/Me Click Close # Yes Multi-display mode, displays aren’t numbered consecutively Windows XP Disable one or more featuresDialog box you want to see Disable Matrox hardware accelerationProgram window or dialog box doesn’t appear on screen Click OK # OK to accept the changesWindows* 2000/XP or NT Solution Disable the displayWindows* 98/Me/2000/XP Use CenterPOPUP Windows 2000/XP Solution Windows 2000/XP or NTVideo Problem Video file playback is jerky skipping framesClick OK to accept the changes Can’t view video Can’t record DVD video TV outputDVD video playback is jerky skipping frames Can’t play certain DVD videosSolution Windows 98/Me/2000/XP or NT 4.0 See Software setup, Problem Computer text is hard to read with a TVVideo appears stretched or squished on a TV Poor TV or video recorder image qualityCan’t record video with a video recorder Double-click the speaker icon on the taskbar SoundSelect the aspect ratio of your TV 43 or 169 most TVs are Windows 98/Me/2000Click OK Double-click the speaker icon on the taskbar Display information Aspect ratio Display Main display Secondary display† Maximum display resolutionMaximum vertical refresh rate Hz Aspect ratio Main display*† Secondary display†Display Colors Maximum horizontal refresh rate kHzSupported Vesa modes main display Hardware information FeaturesEnvironmental specifications 90 in. / 14.98 cm 25 in. / 8.26 cm Maximum card dimensions for ATX cardsDigital monitor information certain models only In. / 16.77 cm 54 in. /6.45 cm Maximum card dimensions for low-profile cardsPinouts for analog HD-15 connector Pin SignalSee TV output, Pin usage for a digital DVI-I connector Certain models onlyCertain models only Pin usage with an analog dual-monitor cable DVI-I to HD-15Matrox Web and FTP sites If you have a problemCustomer support Information we need Program specific problemsFor display information Where to get informationLimited Warranty Statement WarrantyLimitations of Liability Software license agreement 15, 19 IndexThank you for choosing Matrox Vcci Compliance Statement FCC Compliance StatementEnglish Industry Canada Compliance Statement Europe Avertissement sur l’épilepsie DualHead, Matrox, Matrox Mystique, Rainbow Runner English Disclaimer Deutschland Matrox Graphics IncUnited Kingdom Italia