Matrox Electronic Systems PCI G450, LX G450, LE G450, DVI G450 manual More information

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More information

We provide additional documentation in help files, Readme files, and Adobe Acrobat PDF (Portable Document Format) files. To view or print PDF files, use the Acrobat Reader program, which you can install from the Matrox installation CD-ROM. This guide is available on the CD-ROM as a PDF file (Doc\English\Guide\Guide_en.pdf).

The online version of this guide has additional information, including the following sections: “TV output”, “Extra troubleshooting”, “Display information”, “Hardware information”, “Customer support”, “Warranty”, and “Software license agreement”. The “Extra troubleshooting” section includes more information on the following problems:

"Can’t use Windows, Windows reports a configuration error, and/or can’t install or uninstall Matrox display driver

"Monitor settings aren’t automatically detected

"After game for Windows 98/Me/2000/XP starts, monitor doesn’t display properly

"Setup program reports an IRQ problem

"Game for Windows 98/Me/2000/XP doesn’t start or runs slower than normal

"After restarting computer, Windows 98/Me warns that the graphics card isn’t configured correctly

"Using multiple displays under Windows 98/Me/2000/XP or NT 4.0, program doesn’t work with main graphics card

"Not all graphics cards in the computer are fully supported

"In multi-display mode, displays aren’t numbered consecutively

"Screen image defects appear, program doesn’t run properly, or Windows doesn’t work properly

"Program window or dialog box doesn’t appear on screen

"Display on digital monitor appears blurry or uses only a portion of the screen

"Video file playback is jerky (skipping frames)

"Can’t view video

"Mouse pointer flickers or disappears when it’s over a video window

"DVD video playback is jerky (skipping frames)

"Can’t play certain DVD videos

"Can’t record DVD video

"TV image is garbled or unusable

"Computer text is hard to read with a TV

"Poor TV or video recorder image quality

"Can’t record video with a video recorder

"Video appears stretched or squished on a TV

"Sound doesn’t record, video files play back with no sound, or sound output is distorted or too loud

Note: Be sure to check for any last-minute release notes at the end of this manual and in the Matrox CD-ROM Readme file. Also, check the Matrox Web site (www.matrox.com/mga) for the latest Matrox software, technical support, and product information.

Matrox Graphics Card – User Guide

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Contents English Switch to the standard VGA display driver Hardware installationOpen your computer and remove your existing graphics card Insert your Matrox card Choose an expansion slotRemove the cover for the slot you intend to use DVI only only a DVI white connector Connection setupHD-15 only only an HD-15 blue Connector DVI/HD-15 a DVI white and an HD-15 Blue connectorHD-15 connector Matrox Graphics Card User Guide HD-15 connectorDVI connector DVI-to-HD15 adapter DVI connectorHD-15 connector analog Main ConnectorDetermining your main and secondary display Set up your display software See Display setup, Software installationAccessing PowerDesk property sheets Display setupMonitor setup If you don’t have a Plug-and-Play monitor DualHead Multi-Display setupWindows NT 4.0 analog monitors only If you have a Plug-and-Play monitorWindows 98/Me/2000/XP or NT Other DualHead featuresWindows 98/Me/2000/XP For more information on Matrox PowerDesk More PowerDesk informationWindows 98/Me TroubleshootingBasic procedures Restarting in safe modeCause Main troubleshootingYour monitor may not be properly connected Make sure the monitor power cable is firmly in placeYour monitor video controls may be improperly set Your monitor manualBayonet Nut Connect BNC Solution Windows 98/Me/2000/XPRestore your original display settings see steps 2 Matrox Graphics Card User Guide More information Attach TV adapter Connection setupTV output Turn off computerTV adapter TV or video Recorder using VideoConnect video output Video cableTV or video Recorder Scart connectorScart adapter Connect audio outputSoftware setup Graphics Extra troubleshootingMatrox Graphics Card User Guide Problem Monitor settings aren’t automatically detected BNC Bayonet Nut Connect HD-15 connector Connectors Type of problem is displayed in the General tab Solution Change settings in your computer Bios setup utility Click the plus sign next to Other devices if it appears Matrox Graphics Card User Guide Windows 98/Me Click Close # Yes Windows 2000/XP Click EnableRestart your computer for changes to take effect Multi-display mode, displays aren’t numbered consecutively Windows XP Disable one or more featuresDialog box you want to see Disable Matrox hardware accelerationProgram window or dialog box doesn’t appear on screen Click OK # OK to accept the changesWindows* 98/Me/2000/XP Solution Disable the displayWindows* 2000/XP or NT Use CenterPOPUP Windows 2000/XP Solution Windows 2000/XP or NTVideo Problem Video file playback is jerky skipping framesClick OK to accept the changes Can’t view video Can’t record DVD video TV outputDVD video playback is jerky skipping frames Can’t play certain DVD videosSolution Windows 98/Me/2000/XP or NT 4.0 See Software setup, Problem Computer text is hard to read with a TVCan’t record video with a video recorder Poor TV or video recorder image qualityVideo appears stretched or squished on a TV Double-click the speaker icon on the taskbar SoundSelect the aspect ratio of your TV 43 or 169 most TVs are Windows 98/Me/2000Click OK Double-click the speaker icon on the taskbar Display information Aspect ratio Display Main display Secondary display† Maximum display resolutionMaximum vertical refresh rate Hz Aspect ratio Main display*† Secondary display†Supported Vesa modes main display Maximum horizontal refresh rate kHzDisplay Colors Environmental specifications FeaturesHardware information Digital monitor information certain models only Maximum card dimensions for ATX cards90 in. / 14.98 cm 25 in. / 8.26 cm In. / 16.77 cm 54 in. /6.45 cm Maximum card dimensions for low-profile cardsPinouts for analog HD-15 connector Pin SignalSee TV output, Pin usage for a digital DVI-I connector Certain models onlyCertain models only Pin usage with an analog dual-monitor cable DVI-I to HD-15Customer support If you have a problemMatrox Web and FTP sites Information we need Program specific problemsFor display information Where to get informationLimited Warranty Statement WarrantyLimitations of Liability Software license agreement 15, 19 IndexThank you for choosing Matrox English Industry Canada Compliance Statement FCC Compliance StatementVcci Compliance Statement Europe Avertissement sur l’épilepsie DualHead, Matrox, Matrox Mystique, Rainbow Runner English Disclaimer Deutschland Matrox Graphics IncUnited Kingdom Italia
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