Matrox Electronic Systems PCI G450 Solution Change settings in your computer Bios setup utility

Page 29

Solution Change settings in your computer BIOS setup utility.

If your computer has the options of enabling Plug-and-Play detection, or assigning an IRQ to a VGA adapter, make sure they’re enabled. If your computer doesn’t have these options, you may be able to manually assign an IRQ to your graphics card using the BIOS setup utility.

For more information on the BIOS setup utility of your computer, see your system manual or contact your system manufacturer.

Cause Windows 98/Me – Other devices in your computer may have IRQs unnecessarily allocated to them. Each time cards are moved to different expansion slots in your computer, new IRQs may be allocated without old ones being deallocated.

Solution For advanced users – Remove and restore device drivers.

Note: Before removing software, make sure you have all the necessary files to reinstall software that may still be needed.

1Restart your computer in safe mode (see “Restarting in safe mode”, page 13).

2Click Start # Control Panel # System (double-click)# Device Manager.

3Under Display adapters, Network adapters, or SCSI controllers, remove any redundant or unused device drivers. To remove a driver, select its name, then click Remove. (If you’re not sure whether a driver is redundant or unused, you can remove it. When Windows restarts, Windows automatically restores needed drivers or prompts you to reinstall them.)

4Restart your computer normally.

Cause Your computer’s other BIOS settings may be incorrect.

Solution Reset your computer BIOS settings to the factory defaults using your computer’s built-in BIOS setup utility. The factory defaults are usually the “safest” settings. Check your system manual for more information.

Problem Game for Windows 98/Me/2000/XP doesn’t start or runs slower than normal

(program uses Microsoft DirectX interface)

Cause An older version of DirectX may be installed. The Matrox CD-ROM setup program installs DirectX, but some programs install an older version of DirectX (overwriting your version). To see what version of DirectX is installed:

1Access the Matrox PowerDesk Information property sheet (see “Accessing PowerDesk property sheets”, page 9).

Matrox Graphics Card – User Guide

29

Image 29
Contents English Open your computer and remove your existing graphics card Hardware installationSwitch to the standard VGA display driver Remove the cover for the slot you intend to use Choose an expansion slotInsert your Matrox card HD-15 only only an HD-15 blue Connector Connection setupDVI/HD-15 a DVI white and an HD-15 Blue connector DVI only only a DVI white connectorDVI connector DVI-to-HD15 adapter HD-15 connectorDVI connector HD-15 connector Matrox Graphics Card User GuideHD-15 connector analog Main ConnectorDetermining your main and secondary display Set up your display software See Display setup, Software installationMonitor setup Display setupAccessing PowerDesk property sheets Windows NT 4.0 analog monitors only DualHead Multi-Display setupIf you have a Plug-and-Play monitor If you don’t have a Plug-and-Play monitorWindows 98/Me/2000/XP Other DualHead featuresWindows 98/Me/2000/XP or NT For more information on Matrox PowerDesk More PowerDesk informationBasic procedures TroubleshootingRestarting in safe mode Windows 98/MeCause Main troubleshootingYour monitor video controls may be improperly set Make sure the monitor power cable is firmly in placeYour monitor manual Your monitor may not be properly connectedBayonet Nut Connect BNC Solution Windows 98/Me/2000/XPRestore your original display settings see steps 2 Matrox Graphics Card User Guide More information TV output Connection setupTurn off computer Attach TV adapterConnect video output TV or video Recorder using VideoVideo cable TV adapterScart adapter Scart connectorConnect audio output TV or video RecorderSoftware setup Graphics Extra troubleshootingMatrox Graphics Card User Guide Problem Monitor settings aren’t automatically detected BNC Bayonet Nut Connect HD-15 connector Connectors Type of problem is displayed in the General tab Solution Change settings in your computer Bios setup utility Click the plus sign next to Other devices if it appears Matrox Graphics Card User Guide Restart your computer for changes to take effect Windows 2000/XP Click EnableWindows 98/Me Click Close # Yes Multi-display mode, displays aren’t numbered consecutively Windows XP Disable one or more featuresProgram window or dialog box doesn’t appear on screen Disable Matrox hardware accelerationClick OK # OK to accept the changes Dialog box you want to seeWindows* 2000/XP or NT Solution Disable the displayWindows* 98/Me/2000/XP Use CenterPOPUP Windows 2000/XP Solution Windows 2000/XP or NTVideo Problem Video file playback is jerky skipping framesClick OK to accept the changes Can’t view video DVD video playback is jerky skipping frames TV outputCan’t play certain DVD videos Can’t record DVD videoSolution Windows 98/Me/2000/XP or NT 4.0 See Software setup, Problem Computer text is hard to read with a TVVideo appears stretched or squished on a TV Poor TV or video recorder image qualityCan’t record video with a video recorder Select the aspect ratio of your TV 43 or 169 most TVs are SoundWindows 98/Me/2000 Double-click the speaker icon on the taskbarClick OK Double-click the speaker icon on the taskbar Display information Maximum vertical refresh rate Hz Maximum display resolutionAspect ratio Main display*† Secondary display† Aspect ratio Display Main display Secondary display†Display Colors Maximum horizontal refresh rate kHzSupported Vesa modes main display Hardware information FeaturesEnvironmental specifications 90 in. / 14.98 cm 25 in. / 8.26 cm Maximum card dimensions for ATX cardsDigital monitor information certain models only Pinouts for analog HD-15 connector Maximum card dimensions for low-profile cardsPin Signal In. / 16.77 cm 54 in. /6.45 cmSee TV output, Pin usage for a digital DVI-I connector Certain models onlyCertain models only Pin usage with an analog dual-monitor cable DVI-I to HD-15Matrox Web and FTP sites If you have a problemCustomer support Information we need Program specific problemsFor display information Where to get informationLimited Warranty Statement WarrantyLimitations of Liability Software license agreement 15, 19 IndexThank you for choosing Matrox Vcci Compliance Statement FCC Compliance StatementEnglish Industry Canada Compliance Statement Europe Avertissement sur l’épilepsie DualHead, Matrox, Matrox Mystique, Rainbow Runner English Disclaimer United Kingdom Matrox Graphics IncItalia Deutschland