Matrox Electronic Systems G450 Matrox Graphics Inc, United Kingdom, Italia, Deutschland, France

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Matrox Graphics Inc.

1055 St-Regis Blvd.

Dorval, Quebec

Canada H9P 2T4

Tel: (514) 822-6320

Technical support: (514) 685-0270

In Quebec, call: (514) 822-6330 www.matrox.com/mga/support/tech_support/home.cfm

Web site: www.matrox.com/mga

United Kingdom

Matrox UK

Sefton Park

Stoke Poges

Buckinghamshire

England SL2 4JS

Sales: + 44 (0) 1753 66 55 44

E-mail:graphic.info.uk@matrox.com

Fax: + 44 (0) 1753 66 55 99

Technical support: + 44 (0) 1753 66 55 22

E-mail:graphic.tech.uk@matrox.com

Italia

Agenzia Italiana di Matrox Graphics Inc. 3G electronics

via Boncompagni 3B 20139 Milano, Italia

Fax: 02-5253045

BBS: 02-5253044

Informazioni commerciali: 02-5253095

Posta elettronica: commerciale.3g@treg.it

Assistenza tecnica: 02-5253099

Posta elettronica: supporto.3g@treg.it

Sito Web: www.matrox.com/mga/italiano/

Deutschland

Matrox Electronic Systems GmbH

Inselkammerstaße 8

D-82008 Unterhaching bei

München, Deutschland

Tel: 089 614 474-0

Fax: 089 614 9743

BBS: 089 614 00 91

BBS (ISDN): 089 614 474-91

Vertriebs Infoline: 089 614 474-44

Technische Unterstützung: 089 621 70 333

E-mail:TechnischerSupport@matrox.com

Web-Site:www.matrox.com/mga/deutsch/

France

Matrox France SARL

2, rue de la Couture, Silic 225 94528 Rungis Cedex, France

Tél: 01 45.60.62.00

Fax: 01 45.60.62.05

Support technique: 01.45.60.62.75 www.matrox.com/mga/francais/support/tech_support/tech_request_form.cfm

Site Web: www.matrox.com/mga/francais/

Hong Kong

Matrox Asia Ltd.

12/F, Guangdong Investment Tower

148 Connaught Road Central

Sheung Wan

Hong Kong

Tel: (852) 2281-5700

Fax: (852) 2537-9530

Technical support: (852) 2281-5757

E-mail:tech.asiapac@matrox.com

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Contents English Switch to the standard VGA display driver Hardware installationOpen your computer and remove your existing graphics card Insert your Matrox card Choose an expansion slotRemove the cover for the slot you intend to use DVI only only a DVI white connector Connection setupHD-15 only only an HD-15 blue Connector DVI/HD-15 a DVI white and an HD-15 Blue connectorHD-15 connector Matrox Graphics Card User Guide HD-15 connectorDVI connector DVI-to-HD15 adapter DVI connectorHD-15 connector analog Main ConnectorDetermining your main and secondary display Set up your display software See Display setup, Software installationAccessing PowerDesk property sheets Display setupMonitor setup If you don’t have a Plug-and-Play monitor DualHead Multi-Display setupWindows NT 4.0 analog monitors only If you have a Plug-and-Play monitorWindows 98/Me/2000/XP or NT Other DualHead featuresWindows 98/Me/2000/XP For more information on Matrox PowerDesk More PowerDesk informationWindows 98/Me TroubleshootingBasic procedures Restarting in safe modeCause Main troubleshootingYour monitor may not be properly connected Make sure the monitor power cable is firmly in placeYour monitor video controls may be improperly set Your monitor manualBayonet Nut Connect BNC Solution Windows 98/Me/2000/XPRestore your original display settings see steps 2 Matrox Graphics Card User Guide More information Attach TV adapter Connection setupTV output Turn off computerTV adapter TV or video Recorder using VideoConnect video output Video cableTV or video Recorder Scart connectorScart adapter Connect audio outputSoftware setup Graphics Extra troubleshootingMatrox Graphics Card User Guide Problem Monitor settings aren’t automatically detected BNC Bayonet Nut Connect HD-15 connector Connectors Type of problem is displayed in the General tab Solution Change settings in your computer Bios setup utility Click the plus sign next to Other devices if it appears Matrox Graphics Card User Guide Windows 98/Me Click Close # Yes Windows 2000/XP Click EnableRestart your computer for changes to take effect Multi-display mode, displays aren’t numbered consecutively Windows XP Disable one or more featuresDialog box you want to see Disable Matrox hardware accelerationProgram window or dialog box doesn’t appear on screen Click OK # OK to accept the changesWindows* 98/Me/2000/XP Solution Disable the displayWindows* 2000/XP or NT Use CenterPOPUP Windows 2000/XP Solution Windows 2000/XP or NTVideo Problem Video file playback is jerky skipping framesClick OK to accept the changes Can’t view video Can’t record DVD video TV outputDVD video playback is jerky skipping frames Can’t play certain DVD videosSolution Windows 98/Me/2000/XP or NT 4.0 See Software setup, Problem Computer text is hard to read with a TVCan’t record video with a video recorder Poor TV or video recorder image qualityVideo appears stretched or squished on a TV Double-click the speaker icon on the taskbar SoundSelect the aspect ratio of your TV 43 or 169 most TVs are Windows 98/Me/2000Click OK Double-click the speaker icon on the taskbar Display information Aspect ratio Display Main display Secondary display† Maximum display resolutionMaximum vertical refresh rate Hz Aspect ratio Main display*† Secondary display†Supported Vesa modes main display Maximum horizontal refresh rate kHzDisplay Colors Environmental specifications FeaturesHardware information Digital monitor information certain models only Maximum card dimensions for ATX cards90 in. / 14.98 cm 25 in. / 8.26 cm In. / 16.77 cm 54 in. /6.45 cm Maximum card dimensions for low-profile cardsPinouts for analog HD-15 connector Pin SignalSee TV output, Pin usage for a digital DVI-I connector Certain models onlyCertain models only Pin usage with an analog dual-monitor cable DVI-I to HD-15Customer support If you have a problemMatrox Web and FTP sites Information we need Program specific problemsFor display information Where to get informationLimited Warranty Statement WarrantyLimitations of Liability Software license agreement 15, 19 IndexThank you for choosing Matrox English Industry Canada Compliance Statement FCC Compliance StatementVcci Compliance Statement Europe Avertissement sur l’épilepsie DualHead, Matrox, Matrox Mystique, Rainbow Runner English Disclaimer Deutschland Matrox Graphics IncUnited Kingdom Italia