Matrox Electronic Systems G450 Windows 98/Me Click Close # Yes, Windows 2000/XP Click Enable

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4Click the plus sign to the left of the Display adapters.

5For each display adapter, except for the one controlling your primary display:

Windows 98/Me – Double-click the name of a display adapter to open a properties dialog box. Enable the Disable in this hardware profile check box, then click OK.

Windows 2000/XP – Right-click the name of a display adapter, then click Disable # Yes.

Note: Your primary display can’t be disabled.

6Windows 98/Me – Click Close # Yes.

7Restart your computer for changes to take effect.

Note: To restore display adapters, repeat steps 37, but do the following in step 5:

!Windows 98/Me – Clear the Disable in this hardware profile check box.

!Windows 2000/XP – Click Enable.

Problem Not all graphics cards in the computer are fully supported

(Software doesn’t work with a certain graphics card, or another graphics card doesn’t work at all)

Cause If you have different models of graphics cards in your computer, your Matrox display driver may not support all the graphics cards in your computer.

Under Windows 98/Me/2000/XP, a display driver may support one or more graphics cards. If a display driver doesn’t support a certain card, a different display driver must be used for that card. Software that depends on a certain display driver may not work with a graphics card that’s not using the same display driver.

Under Windows NT 4.0, only one display driver at a time may be used. To use more than one graphics card, the display driver must support all the graphics cards installed. If an unsupported graphics card is installed in your computer, that card either isn’t used or your computer restarts in VGA mode (single-display, 640 × 480 resolution, 16 colors).

32 Matrox Graphics Card – User Guide

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Contents English Open your computer and remove your existing graphics card Hardware installationSwitch to the standard VGA display driver Remove the cover for the slot you intend to use Choose an expansion slotInsert your Matrox card Connection setup HD-15 only only an HD-15 blue ConnectorDVI/HD-15 a DVI white and an HD-15 Blue connector DVI only only a DVI white connectorHD-15 connector DVI connector DVI-to-HD15 adapterDVI connector HD-15 connector Matrox Graphics Card User GuideMain Connector HD-15 connector analogDetermining your main and secondary display Software installation Set up your display software See Display setup,Monitor setup Display setupAccessing PowerDesk property sheets DualHead Multi-Display setup Windows NT 4.0 analog monitors onlyIf you have a Plug-and-Play monitor If you don’t have a Plug-and-Play monitorWindows 98/Me/2000/XP Other DualHead featuresWindows 98/Me/2000/XP or NT More PowerDesk information For more information on Matrox PowerDeskTroubleshooting Basic proceduresRestarting in safe mode Windows 98/MeMain troubleshooting CauseMake sure the monitor power cable is firmly in place Your monitor video controls may be improperly setYour monitor manual Your monitor may not be properly connectedSolution Windows 98/Me/2000/XP Bayonet Nut Connect BNCRestore your original display settings see steps 2 Matrox Graphics Card User Guide More information Connection setup TV outputTurn off computer Attach TV adapterTV or video Recorder using Video Connect video outputVideo cable TV adapterScart connector Scart adapterConnect audio output TV or video RecorderSoftware setup Extra troubleshooting GraphicsMatrox Graphics Card User Guide Problem Monitor settings aren’t automatically detected BNC Bayonet Nut Connect HD-15 connector Connectors Type of problem is displayed in the General tab Solution Change settings in your computer Bios setup utility Click the plus sign next to Other devices if it appears Matrox Graphics Card User Guide Restart your computer for changes to take effect Windows 2000/XP Click EnableWindows 98/Me Click Close # Yes Multi-display mode, displays aren’t numbered consecutively Disable one or more features Windows XPDisable Matrox hardware acceleration Program window or dialog box doesn’t appear on screenClick OK # OK to accept the changes Dialog box you want to seeWindows* 2000/XP or NT Solution Disable the displayWindows* 98/Me/2000/XP Solution Windows 2000/XP or NT Use CenterPOPUP Windows 2000/XPProblem Video file playback is jerky skipping frames VideoClick OK to accept the changes Can’t view video TV output DVD video playback is jerky skipping framesCan’t play certain DVD videos Can’t record DVD videoProblem Computer text is hard to read with a TV Solution Windows 98/Me/2000/XP or NT 4.0 See Software setup,Video appears stretched or squished on a TV Poor TV or video recorder image qualityCan’t record video with a video recorder Sound Select the aspect ratio of your TV 43 or 169 most TVs areWindows 98/Me/2000 Double-click the speaker icon on the taskbarClick OK Double-click the speaker icon on the taskbar Display information Maximum display resolution Maximum vertical refresh rate HzAspect ratio Main display*† Secondary display† Aspect ratio Display Main display Secondary display†Display Colors Maximum horizontal refresh rate kHzSupported Vesa modes main display Hardware information FeaturesEnvironmental specifications 90 in. / 14.98 cm 25 in. / 8.26 cm Maximum card dimensions for ATX cardsDigital monitor information certain models only Maximum card dimensions for low-profile cards Pinouts for analog HD-15 connectorPin Signal In. / 16.77 cm 54 in. /6.45 cmPin usage for a digital DVI-I connector Certain models only See TV output,Pin usage with an analog dual-monitor cable DVI-I to HD-15 Certain models onlyMatrox Web and FTP sites If you have a problemCustomer support Program specific problems Information we needWhere to get information For display informationWarranty Limited Warranty StatementLimitations of Liability Software license agreement Index 15, 19Thank you for choosing Matrox Vcci Compliance Statement FCC Compliance StatementEnglish Industry Canada Compliance Statement Europe Avertissement sur l’épilepsie DualHead, Matrox, Matrox Mystique, Rainbow Runner English Disclaimer Matrox Graphics Inc United KingdomItalia Deutschland