Matrox Electronic Systems LX G450 manual Click the plus sign next to Other devices if it appears

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ng multiple lays…

2Look at the Microsoft DirectX label.

Solution If DirectX 7.0 or later isn’t installed, install it. Run the setup program from the DirectX folder of the Matrox installation CD-ROM.

Problem After restarting computer, Windows 98/Me warns that the graphics card isn’t configured correctly

Cause You may have a conflict because of previously installed display drivers.

Solution Delete all existing display drivers and reinstall Matrox display drivers.

1If Windows prompts you to start the Add New Hardware Wizard, click Cancel. (If you start the Wizard, it will not detect your graphics card.)

2Click Start # Control Panel # System (double-click)# Device

Manager.

3Click the plus sign next to Other devices (if it appears) and

Display adapters.

4Delete all listed display adapters (click each, then click Remove), then click OK.

5Restart your computer and reinstall the Matrox display drivers (see page 8).

Problem Using multiple displays under Windows 98/Me/2000/XP or NT 4.0, program doesn’t work with main graphics card

Cause Your main graphics card may not be controlling your primary display. The graphics card that controls your primary display is the one that first displays information when you restart your computer. (A DualHead-supporting graphics card may display this startup information on both of its displays at the same time.)

Programs that don’t recognize multiple displays may not work with a graphics card unless it’s controlling your primary display.

Your computer BIOS (Basic Input/Output System) and the slot type (ISA, PCI or AGP – see “Choose an expansion slot”, page 3) of each graphics card help determine which graphics card controls your primary display.

30 Matrox Graphics Card – User Guide

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Contents English Hardware installation Switch to the standard VGA display driverOpen your computer and remove your existing graphics card Choose an expansion slot Insert your Matrox cardRemove the cover for the slot you intend to use DVI/HD-15 a DVI white and an HD-15 Blue connector Connection setupHD-15 only only an HD-15 blue Connector DVI only only a DVI white connectorDVI connector HD-15 connectorDVI connector DVI-to-HD15 adapter HD-15 connector Matrox Graphics Card User GuideMain Connector HD-15 connector analogDetermining your main and secondary display Software installation Set up your display software See Display setup,Display setup Accessing PowerDesk property sheetsMonitor setup If you have a Plug-and-Play monitor DualHead Multi-Display setupWindows NT 4.0 analog monitors only If you don’t have a Plug-and-Play monitorOther DualHead features Windows 98/Me/2000/XP or NTWindows 98/Me/2000/XP More PowerDesk information For more information on Matrox PowerDeskRestarting in safe mode TroubleshootingBasic procedures Windows 98/MeMain troubleshooting CauseYour monitor manual Make sure the monitor power cable is firmly in placeYour monitor video controls may be improperly set Your monitor may not be properly connectedSolution Windows 98/Me/2000/XP Bayonet Nut Connect BNCRestore your original display settings see steps 2 Matrox Graphics Card User Guide More information Turn off computer Connection setupTV output Attach TV adapterVideo cable TV or video Recorder using VideoConnect video output TV adapterConnect audio output Scart connectorScart adapter TV or video RecorderSoftware setup Extra troubleshooting GraphicsMatrox Graphics Card User Guide Problem Monitor settings aren’t automatically detected BNC Bayonet Nut Connect HD-15 connector Connectors Type of problem is displayed in the General tab Solution Change settings in your computer Bios setup utility Click the plus sign next to Other devices if it appears Matrox Graphics Card User Guide Windows 2000/XP Click Enable Windows 98/Me Click Close # YesRestart your computer for changes to take effect Multi-display mode, displays aren’t numbered consecutively Disable one or more features Windows XPClick OK # OK to accept the changes Disable Matrox hardware accelerationProgram window or dialog box doesn’t appear on screen Dialog box you want to seeSolution Disable the display Windows* 98/Me/2000/XPWindows* 2000/XP or NT Solution Windows 2000/XP or NT Use CenterPOPUP Windows 2000/XPProblem Video file playback is jerky skipping frames VideoClick OK to accept the changes Can’t view video Can’t play certain DVD videos TV outputDVD video playback is jerky skipping frames Can’t record DVD videoProblem Computer text is hard to read with a TV Solution Windows 98/Me/2000/XP or NT 4.0 See Software setup,Poor TV or video recorder image quality Can’t record video with a video recorderVideo appears stretched or squished on a TV Windows 98/Me/2000 SoundSelect the aspect ratio of your TV 43 or 169 most TVs are Double-click the speaker icon on the taskbarClick OK Double-click the speaker icon on the taskbar Display information Aspect ratio Main display*† Secondary display† Maximum display resolutionMaximum vertical refresh rate Hz Aspect ratio Display Main display Secondary display†Maximum horizontal refresh rate kHz Supported Vesa modes main displayDisplay Colors Features Environmental specificationsHardware information Maximum card dimensions for ATX cards Digital monitor information certain models only90 in. / 14.98 cm 25 in. / 8.26 cm Pin Signal Maximum card dimensions for low-profile cardsPinouts for analog HD-15 connector In. / 16.77 cm 54 in. /6.45 cmPin usage for a digital DVI-I connector Certain models only See TV output,Pin usage with an analog dual-monitor cable DVI-I to HD-15 Certain models onlyIf you have a problem Customer supportMatrox Web and FTP sites Program specific problems Information we needWhere to get information For display informationWarranty Limited Warranty StatementLimitations of Liability Software license agreement Index 15, 19Thank you for choosing Matrox FCC Compliance Statement English Industry Canada Compliance StatementVcci Compliance Statement Europe Avertissement sur l’épilepsie DualHead, Matrox, Matrox Mystique, Rainbow Runner English Disclaimer Italia Matrox Graphics IncUnited Kingdom Deutschland