Matrox Electronic Systems LE G450, LX G450 TV output, DVD video playback is jerky skipping frames

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DVD

The following troubleshooting items address problems related to DVD. (For general video-related troubleshooting items, see “Video”, page 38.)

Problem

DVD video playback is jerky (skipping frames)

Cause

Your DVD drive may be too slow.

Solution

If your DVD drive supports DMA transfers, enable this feature (see page 38).

Problem

Can’t play certain DVD videos

Cause

A DVD video may not play back because the region setting on your DVD player doesn’t

 

match the region code on the DVD-ROM disc. DVD players and videos use region codes to

 

prevent the playback of video that was intended only for a certain region or market.

Solution

To get a copy of a DVD video that’s compatible with the region code of your DVD player,

 

contact the vendor of that video.

Problem

Can’t record DVD video

 

See “Can’t record video with a video recorder”, page 43.

TV output

The following troubleshooting items are related to TV output support (see “TV output”, page 20).

Problem TV image is garbled or unusable

(a blank screen, or rolling or overlapping screen images)

Cause Your TV or video recorder may not be properly connected.

Solution Make sure your TV or video recorder is properly connected. For more information, see “Connection setup”, page 20.

Cause Your TV or video recorder may not be properly set up.

Solution If a TV is connected to your Matrox graphics card and the TV has a TV/VIDEO switch, set it to VIDEO. For more information, see your TV manual.

Solution If a video recorder is connected to your Matrox graphics card and the video recorder has a TUNER/LINE switch, set it to LINE. For more information, see your video recorder manual.

Matrox Graphics Card – User Guide

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Contents English Open your computer and remove your existing graphics card Hardware installationSwitch to the standard VGA display driver Remove the cover for the slot you intend to use Choose an expansion slotInsert your Matrox card HD-15 only only an HD-15 blue Connector Connection setupDVI/HD-15 a DVI white and an HD-15 Blue connector DVI only only a DVI white connectorDVI connector DVI-to-HD15 adapter HD-15 connectorDVI connector HD-15 connector Matrox Graphics Card User GuideHD-15 connector analog Main ConnectorDetermining your main and secondary display Set up your display software See Display setup, Software installationMonitor setup Display setupAccessing PowerDesk property sheets Windows NT 4.0 analog monitors only DualHead Multi-Display setupIf you have a Plug-and-Play monitor If you don’t have a Plug-and-Play monitorWindows 98/Me/2000/XP Other DualHead featuresWindows 98/Me/2000/XP or NT For more information on Matrox PowerDesk More PowerDesk informationBasic procedures TroubleshootingRestarting in safe mode Windows 98/MeCause Main troubleshootingYour monitor video controls may be improperly set Make sure the monitor power cable is firmly in placeYour monitor manual Your monitor may not be properly connectedBayonet Nut Connect BNC Solution Windows 98/Me/2000/XPRestore your original display settings see steps 2 Matrox Graphics Card User Guide More information TV output Connection setupTurn off computer Attach TV adapterConnect video output TV or video Recorder using VideoVideo cable TV adapterScart adapter Scart connectorConnect audio output TV or video RecorderSoftware setup Graphics Extra troubleshootingMatrox Graphics Card User Guide Problem Monitor settings aren’t automatically detected BNC Bayonet Nut Connect HD-15 connector Connectors Type of problem is displayed in the General tab Solution Change settings in your computer Bios setup utility Click the plus sign next to Other devices if it appears Matrox Graphics Card User Guide Restart your computer for changes to take effect Windows 2000/XP Click EnableWindows 98/Me Click Close # Yes Multi-display mode, displays aren’t numbered consecutively Windows XP Disable one or more featuresProgram window or dialog box doesn’t appear on screen Disable Matrox hardware accelerationClick OK # OK to accept the changes Dialog box you want to seeWindows* 2000/XP or NT Solution Disable the displayWindows* 98/Me/2000/XP Use CenterPOPUP Windows 2000/XP Solution Windows 2000/XP or NTVideo Problem Video file playback is jerky skipping framesClick OK to accept the changes Can’t view video DVD video playback is jerky skipping frames TV outputCan’t play certain DVD videos Can’t record DVD videoSolution Windows 98/Me/2000/XP or NT 4.0 See Software setup, Problem Computer text is hard to read with a TVVideo appears stretched or squished on a TV Poor TV or video recorder image qualityCan’t record video with a video recorder Select the aspect ratio of your TV 43 or 169 most TVs are SoundWindows 98/Me/2000 Double-click the speaker icon on the taskbarClick OK Double-click the speaker icon on the taskbar Display information Maximum vertical refresh rate Hz Maximum display resolutionAspect ratio Main display*† Secondary display† Aspect ratio Display Main display Secondary display†Display Colors Maximum horizontal refresh rate kHzSupported Vesa modes main display Hardware information FeaturesEnvironmental specifications 90 in. / 14.98 cm 25 in. / 8.26 cm Maximum card dimensions for ATX cardsDigital monitor information certain models only Pinouts for analog HD-15 connector Maximum card dimensions for low-profile cardsPin Signal In. / 16.77 cm 54 in. /6.45 cmSee TV output, Pin usage for a digital DVI-I connector Certain models onlyCertain models only Pin usage with an analog dual-monitor cable DVI-I to HD-15Matrox Web and FTP sites If you have a problemCustomer support Information we need Program specific problemsFor display information Where to get informationLimited Warranty Statement WarrantyLimitations of Liability Software license agreement 15, 19 IndexThank you for choosing Matrox Vcci Compliance Statement FCC Compliance StatementEnglish Industry Canada Compliance Statement Europe Avertissement sur l’épilepsie DualHead, Matrox, Matrox Mystique, Rainbow Runner English Disclaimer United Kingdom Matrox Graphics IncItalia Deutschland