Panasonic KX-FL501C Cannot receive voice, Messages, Cannot retrieve recorded voice, Location

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Operations

Using an answering machine

Problem	Cause & solution

I cannot receive documents	Your greeting message on the answering machine is too
	●
automatically.	long. Shorten the message (up to 10 seconds).
	The answering machine rings too many times. Set to 1 or 2
	●
	rings.

I cannot receive voice	Check if the answering machine is turned on and
	●
messages.	connected to the fax machine properly (p. 44).
	Set the number of rings on the answering machine to 1
	●
	or 2.

I cannot retrieve recorded voice	You did not program your remote access code in your fax
	●
messages on the answering	machine correctly. Program the same code that is
machine from a remote	programmed on the answering machine to the fax machine
location.	with feature #12 (p. 54).

I pressed the remote access	The code may include “#” which is used for certain features
	●
code to access the answering	provided by telephone companies. Change the code on the
machine remotely, but the line	answering machine to another number which does not
was disconnected.	include “#”. Also change the code of the fax machine with
	feature #12 (p. 54).

Callers complain that they	Your answering machine has run out of recording tape.
	●
cannot send a document.	Rewind the tape to record messages.
	You set the answering machine to only give a greeting
	●
	message.

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Contents Operating Instructions PFQX1493ZA BM1100MN0You can select English or French for the language For your future referenceSafety instructions Important safety instructionsToner cartridge Laser radiationFuser unit Drum unitInstallation Other InformationTable of Contents Copy Accessory information AccessoriesIncluded accessories Model No Usage SpecificationsHelp Help ButtonHelp function Speed DirectorDocument guides Handset Finding the ControlsOverview Speaker Paper tray Left side of the unitLocation Setup Toner cartridge and drum unitGreen drum surface Toner save feature Document stacker Paper tray, document stacker and paper stackerPaper tray Paper stackerRecording paper Adding paperConnections Menu Setting the date and timeDate and time, your logo and facsimile telephone number Speed Director SET StopSetting your logo FlashHandset Mute To select characters using Speed Director To select characters with the dial keypadDisplay order of characters Your FAX no Setting your facsimile telephone numberSystem SET To correct a mistake To delete a numberRinger volume VolumesAdjusting volumes Handset receiver volumeDirectory Program Automatic DialingStoring names and telephone numbers in ONE-TOUCH Dial Flash Lower SETNAME= Storing names and telephone numbers in Speed DirectorSpeed Director until Flash Stop SETEDIT= DELETE=# Editing and erasing a stored name and numberEditing a stored name and number Directory Program SETErasing a stored station and item Delete OK? YESSET/NOSTOPDeleted Using Speed Director Making a voice call using ONE-TOUCH Dial and Speed DirectorUsing ONE-TOUCH Dial Monitor NAME/TEL noCall Display service from your phone company Call DisplayHow Caller information is displayed Viewing and calling back using caller information MonitorCall Display Search Confirming caller information using the Caller’s list Printing and erasing the Caller’s listCall Display Print Stop SET Speed Director until the name For Speed Director Rotate Speed DirectorSpeed Director SET Call Display Search Lower Receiving a request for voice contact Voice ContactInitiating voice contact Press MonitorSending a fax manually ResolutionSending Faxes FAX StartUsing Speed Director Sending a fax using ONE-TOUCH DialUsing ONE-TOUCH Dial Fax auto redialMaximum size Document weightDocuments you can send Effective scanning areaJournal report Reports for confirmationSending report Sample of a sending reportManual Broad Broadcast transmissionProgramming the stations Manual Broad Broadcast ONE-TOUCHADD= DELETE=# Adding a new stationBROADCAST1 Directory Program SET Speed DirectorErasing a stored station Directory Program SET Speed Director StopDelete OK? YESSET/NOSTOP Deleted Sending the same document to pre-programmed parties Stop FAX Start Resolution SET Speed DirectorTo cancel the broadcast setting Manual Broad BroadcastSetting the unit to receive faxes Receiving FaxesTEL/FAX mode With a PCRemote Fax activation Receiving a fax manually TEL mode Answering all calls manuallyActivating TEL mode Stop FAX StartFAX only mode All calls are received as faxes Activating FAX only modeAfter 3 Rings Using the unit with an answering machine Setting up the fax machine and an answering machineReceiving voice calls How the fax machine and answering machine workReceiving a voice message and fax document in one call Receiving fax callsCall is received TEL/FAX delayed ring countTo set TEL/FAX mode Voice callWhen an extension telephone is connected Twice TEL/FAX delayed ring count Voice call See belowUsing with an answering machine and computer Extension telephoneSpeed Director SET Monitor Pager call when the unit receives a faxWhen your pager receives a pager call REDIAL/PAUSE PauseMaking a copy To select the resolution according to the type of documentCopying Convenient way to make a copyTo reduce or enlarge a document To collate multiple copiesCOLLATE=ON Features Summary ProgrammingGeneral programming method Basic features ErrorProgramming table Tone How to set menu optionsOFF Letter#23 Advanced features#22 #25#31 #26#30 #37Normal English#68 Press SET#49 #70#78 FAX only#77 #79Error Messages Communication message Error Cause & solution CodeReports Display message Cause & solution DisplayOUT of Paper Transmit ErrorNo FAX Reply Paper JammedOperations Other party complains that Problem Cause & solution Cannot send documentsProblem Cause & solution Cannot receive documents Letters on their receivedReceive mode Problem Cause & solution Printing quality is poorProblem Cause & solution Cannot select the desired Problem Cause & solution Unit does not make a copyCannot receive voice Pressed the remote accessCode to access the answering MessagesIf a power failure occurs Sample of a power down reportToner LOW Toner Empty ReplacementReplacing the toner cartridge and the drum unit Fuser unit gets hotPull up the right edge of the used toner Recording paper jam Replacement / JamsWhen the recording paper has jammed in the unit Waste disposal methodWhen the recording paper was not fed into the unit properly JamsDocument jams sending No feeding or multiple feeding occurs while sendingFuser unit gets hot Do not touch it Cleaning Cleaning the inside of the unitRemove the drum and toner unit by Printed Reports Reference lists and reportsWarranty If YOU Ship the Product to a ServicentreSafety Precautions Important InformationImportant information Specifications Technical data about this productToner life for Toner lifeDrum life KX-FA76AIndex IndexSpeed Director Panasonic Canada Inc