Panasonic KX-FLB811 manual Error messages Display, Display Cause & Solution

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9. Help

9.2 Error messages – Display

If the unit detects a problem, one or more of the following messages will appear on the display.

Display

Cause & Solution

CALL SERVICE

L There is something wrong with the unit. Contact our service

 

personnel.

CARRIAGE ERROR

L There is something wrong with the carriage sensor. Contact our

 

service personnel.

CHANGE DRUM

L There is something wrong with the drum unit. Replace the drum

CHANGE SUPPLIES

unit and the toner cartridge (page 76).

CHECK DOCUMENT

L The document was not fed into the unit properly. Re-insert the

 

document. If misfeeding occurs frequently, clean the document

 

feeder rollers (page 87) and try again.

 

 

CHECK DRUM

L The drum unit is not inserted properly. Re-insert it correctly (page

 

13).

CHECK MEMORY

L The memory (telephone numbers, parameters, etc.) has been

 

erased. Re-program.

CHECK PICK UP

L Recording paper was not fed into the unit properly. Re-insert the

INPUT TRAY #1

recording paper (page 82).

 

Note:

 

L #1: Paper input tray

 

L #2: Manual input tray

CLOSE ADF COVER

L The ADF cover is open. Close it.

DIRECTORY FULL

L There is no space to store new items in navigator directory. Erase

 

unnecessary items (page 32).

DRUM LIFE LOW

L The drum life is near to an end. Replace the drum unit as soon as

REPLACE SOON

possible (page 76).

FAX IN MEMORY

L The unit has a document in memory. See the other displayed

 

message instructions to print out the document. For fax memory

 

capacity, see page 90.

 

L If feature #442 is set to ALWAYS(page 64), check the connection

 

between the computer and the unit.

KEEP COPYING

L Copying has stopped due to a lack of recording paper or

 

misfeeding of recording paper. See the other displayed message

 

instructions to continue copying.

 

 

LOW TEMP.

L The inside of the unit is extremely cold and cannot be operated.

 

Use the unit in a warmer area. While the unit cannot be operated,

 

the received documents are temporarily stored into the memory,

 

and will be printed out automatically when the unit warms up.

 

 

MEMORY FULL

L When performing memory transmission, the document being

 

stored exceeded the memory capacity of the unit. Send the entire

 

document manually.

 

L When making a copy, the document being stored exceeded the

 

memory capacity of the unit. Press {STOP} to clear the message.

 

Divide the document into sections.

 

 

For assistance, please visit http://www.panasonic.com/consumersupport

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Contents Operating Instructions Open How to use the operating instructionsLocation of controls Directory EStop K Energy Star Thank you for purchasing a Panasonic fax machineTrademarks CopyrightInstallation Important safety instructionsFuser unit Laser radiationKX-FLB811 KX-FLB801 Toner cartridgeToner cartridge and drum unit For best performanceDamage to the unit Poor print quality Improper Operation Static electricityRecording paper Unit should not be exposed to direct sunlightRoutine care Moving the unitUsing the unit with an answering Selecting the operation mode FaxDistinctive Ring service from your Using two or more phone numbers on aCleaning the document feeder Cleaning the white plateReplacing the toner cartridge Document jams Auto documentPart number*1 Quantity Included accessoriesDescription of buttons Accessory informationFront view OverviewE F G H Rear viewToner cartridge and drum unit Close the manual input tray 3 before opening the top cover Document tray Toner save featureOutput tray For KX-FLB811 usersIf the top part of the extender is detached For KX-FLB801 usersKX-FLB801 If the extender is detached KX-FLB811Recording paper Using the paper input trayApprox kg 4.4 lb Using the manual input trayPaper in Tray #2 For PC Printing Using the optional handset unit Using surge protectorsConnections Selecting the operation mode Fax/Copy/Scan Dialing modeSystem Setup Dialing ModeHelp function Adjusting volumeDate and time If you have subscribed to a Caller ID serviceExample August 10, 2006 Press 08 10 Example 1015PM 12 hour clock entry 1. Press 10ZOOM/QUICK Scan Menu SET Flash Your logoZoom Quick Scan StopTo delete a character To select characters using V orTo erase all characters, press and hold To insert a characterMenu Stop SET Flash Your fax numberYour FAX no Press SET To delete a numberEntering the fax mode Using the unit as a fax machineUsing the auto document feeder Sending a fax manuallyFAX SET Stop Quick Scan Start Using the scanner glassExample Document weightPAGES=01 StandardStoring one-touch dial item Dial ModeDirectory Menu Stop For stationsEditing a stored item Storing navigator directory itemsErasing a stored item To delete a character/numberUsing navigator directory Using stationsFax auto redial If your unit does not send a faxProgramming items into the broadcast memory Broadcast transmissionAdding a new item into the broadcast memory Erasing a stored item from the broadcast memorySending the same document to pre-programmed parties To cancel broadcast transmissionActivating TEL mode Activating FAX only modeReceiving a fax automatically Auto answer on Receiving a fax manually Auto answerSetting up the unit and an answering machine Using the unit with an answering machineHow to receive faxes with the optional handset unit To stop receivingActivating the junk fax prohibitor Fax activation code feature #434 onStoring undesired callers Receiving a voice message and fax document in one callTo display the junk fax prohibitor list To print the junk fax prohibitor listTo erase an item from the junk fax prohibitor list Viewing and calling back using caller information Caller ID serviceHow Caller ID is displayed Menu Stop Caller IDStoring caller information Into the one-touch dial feature and navigator directoryErasing all caller information Erasing specific caller informationUsing two or more phone numbers on a single telephone line Distinctive Ring service from your phone companyActivating the Distinctive Ring feature Ring pattern SettingsOther triple ring short Short-long rings 1st ring 2nd ring Programming the ring pattern assigned for faxEntering the copy mode Using the unit as a copy machineMaking a copy Copy StopTo stop copying You can change the default resolution in feature #461Text For documents containing only text Copy Stop StartUsing the scanner glass More copying featuresTo enlarge a document Original documentCollated pages Uncollated pages Example Making 2 copies of a 4-page original documentInstalling Multi- Function Station Connecting to a computerCPU RAMImportant notice for Windows XP users Insert the included CD-ROM into your CD- ROM driveTo use the other unit with the computer To modify the softwareUsing the unit as a printer Starting Multi-Function StationPrinting from Windows applications Labels TransparenciesEnvelopes Remove each envelope after printingPeel-off strip Multiple flaps Using the unit as a scanner Using Multi-Function ViewerSelect ViewerScan Multi-Function Viewer will appear Operating the unit from your computer Using other applicationsTo scan documents quickly Readiris OCR softwareSelect Pcfax Panasonic KX FLB811/PCFAX Panasonic KX-FLB801 Fax sending/receiving using Multi-Function StationConfirming the status of the unit Changing the default output trayOther information KX- FLB811 only Receiving a fax into your computerOutput tab To select features by using the navigator key To cancel programmingBasic Feature FAX Feature Copy Feature ProgrammingBasic features Correct settingNormal default For normal contrast OFF default Deactivates this feature Fax features You can also send a document using the scanner glass. Press To cancel after programming, press Stop then SETSetting the Error On default You will hear connecting tonesOn default Feature/Code SelectionEnter your code from 2 to 4 digits, using 0-9, * and # Default code is #9Recognize the connection, it will store a received document Feature/Code Selection Receiving a fax intoMemory once, then transfer the data after recognition ConnectionCopy features To change the default resolution setting for copyingResolution Error messages Reports Display Cause & Solution Error messages DisplayPaper. Install paper page 18 Service personnelCable or the computer power cord is not connected correctly Recording paper is installed in the manual input tray whenSize paper. Use the appropriate size paper Wrong PaperWhen a function does not work, check here Initial settingsGeneral Fax receiving Fax sendingAuto Answer indicator Receiving modePaper is installed Documents automatically Pressing FAX Auto AnswerCopying Using an answering machineMulti-Function Station If a power failure occurs Toner LOW Toner Empty Replacing the toner cartridge and the drum unitRemove the drum and toner unit 1 by holding the tabs Close the top cover until locked Recording paper jam When the recording paper has jammed inside of the unitWaste disposal method Display will show the followingCase Remove the jammed paperPull and hold the lever 1 to release the jammed paper When the recording paper is not fed into the unit properly Check Pick UP Input Tray #1Check Pick UP Input Tray #2 When the document has jammed near the document entrance When the document has jammed near the document exitDocument jams Auto document feeder Remove the jammed document 1 carefullyCleaning the white plate and glasses Disconnect the power cord Open the document coverWhite plate and scanner glasses If the document cover comes off from the unit Close the document cover Re-connect the power cordLower glass Cleaning the document feeder rollers Help Reference lists and reports Specifications Envelope size Recording paper weightToner life % image areaDrum life FCC and Other Information Responsible Party FAX categories Parts Labor Limited WarrantyThermal Transfer Facsimile Laser FacsimileFor In Limited Warranty product service Customer Services Directory Customer Services directoryUser record For your future referenceAttach your sales receipt here Index Activating Installing Navigator directory Sending faxes100 101 102 103 Panasonic FAX Advantage Program No Extra Cost