Panasonic KX-FLB811 manual Multi-Function Station

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9. Help

Problem	Cause & Solution
I pressed the remote	L The code may include “#” which is used for certain features
access code to access the	provided by telephone companies. Change the code on the
answering machine	answering machine to another number which does not include “#”.
remotely, but the line was
disconnected.

Callers complain that they	L There is no room left in memory of your answering machine to
cannot send a document.	record voice messages. See the operating instructions of the
	answering machine and erase unnecessary messages.
	L You set the answering machine to only give a greeting message.

9.3.7 Multi-Function Station

Problem	Cause & Solution
I cannot recognize the last	L Put the cursor on the line between the buttons. The cursor changes
part of an item in the list of	shape and you can expand the area by dragging or double-clicking.
the [One Touch],
[Directory], [Journal] or
[Caller ID] when using
Remote Control.

I cannot scan.	L When scanning at a high resolution, a large amount of available
	memory is required. If your computer warns of insufficient memory,
	close other applications and try again.
	L The unit is in use. Try again later.
	L There is not enough space on the hard disk. Delete unnecessary
	files and try again.
	L Restart the computer, and try again.
	L Check the connection between the computer and the unit (page
	48).
	L You attempted to scan a document longer than the paper size
	which you set. Change the setting or divide the document into the
	appropriate paper size, and try again.
	L If you use the Fast User Switching feature in Windows XP, make
	sure no other users are logged in to your computer.

The document is not fed	L Remove the document in the auto document feeder and re-insert it.
into the unit when using
the unit as a scanner.

Even after clicking	L Please wait. It may take a while for the cancel request to be
[Cancel], scanning	accepted.
continues.

I cannot find the unit as	L The unit will be displayed after the printer driver has been installed.
the target device from the
list when using PC FAX
and Remote Control.

A printing error occurred	L The printer driver is used for PC FAX and Remote Control. The
while using PC FAX and	transmission error will be displayed as the printing error.
Remote Control.

74For assistance, please visit http://www.panasonic.com/consumersupport

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Contents Operating Instructions How to use the operating instructions OpenDirectory E Location of controlsStop K Thank you for purchasing a Panasonic fax machine Energy StarTrademarks CopyrightImportant safety instructions InstallationLaser radiation Fuser unitKX-FLB811 KX-FLB801 Toner cartridgeFor best performance Toner cartridge and drum unitDamage to the unit Poor print quality Improper Operation Static electricityUnit should not be exposed to direct sunlight Recording paperRoutine care Moving the unitSelecting the operation mode Fax Using the unit with an answeringDistinctive Ring service from your Using two or more phone numbers on aCleaning the white plate Cleaning the document feederReplacing the toner cartridge Document jams Auto documentIncluded accessories Part number*1 QuantityAccessory information Description of buttonsOverview Front viewRear view E F G HToner cartridge and drum unit Close the manual input tray 3 before opening the top cover Toner save feature Document trayOutput tray For KX-FLB811 usersFor KX-FLB801 users If the top part of the extender is detachedIf the extender is detached KX-FLB811 KX-FLB801Using the paper input tray Recording paperUsing the manual input tray Approx kg 4.4 lbPaper in Tray #2 For PC Printing Using surge protectors Using the optional handset unitConnections Dialing mode Selecting the operation mode Fax/Copy/ScanSystem Setup Dialing ModeAdjusting volume Help functionIf you have subscribed to a Caller ID service Date and timeExample August 10, 2006 Press 08 10 Example 1015PM 12 hour clock entry 1. Press 10Your logo ZOOM/QUICK Scan Menu SET FlashZoom Quick Scan StopTo select characters using V or To delete a characterTo erase all characters, press and hold To insert a characterYour fax number Menu Stop SET FlashYour FAX no Press SET To delete a numberUsing the unit as a fax machine Entering the fax modeUsing the auto document feeder Sending a fax manuallyUsing the scanner glass FAX SET Stop Quick Scan StartDocument weight ExamplePAGES=01 StandardDial Mode Storing one-touch dial itemDirectory Menu Stop For stationsStoring navigator directory items Editing a stored itemErasing a stored item To delete a character/numberUsing stations Using navigator directoryFax auto redial If your unit does not send a faxBroadcast transmission Programming items into the broadcast memoryAdding a new item into the broadcast memory Erasing a stored item from the broadcast memoryTo cancel broadcast transmission Sending the same document to pre-programmed partiesActivating FAX only mode Activating TEL modeReceiving a fax automatically Auto answer on Receiving a fax manually Auto answerUsing the unit with an answering machine Setting up the unit and an answering machineHow to receive faxes with the optional handset unit To stop receivingFax activation code feature #434 on Activating the junk fax prohibitorStoring undesired callers Receiving a voice message and fax document in one callTo print the junk fax prohibitor list To display the junk fax prohibitor listTo erase an item from the junk fax prohibitor list Caller ID service Viewing and calling back using caller informationHow Caller ID is displayed Menu Stop Caller IDInto the one-touch dial feature and navigator directory Storing caller informationErasing all caller information Erasing specific caller informationDistinctive Ring service from your phone company Using two or more phone numbers on a single telephone lineActivating the Distinctive Ring feature Ring pattern SettingsProgramming the ring pattern assigned for fax Other triple ring short Short-long rings 1st ring 2nd ringUsing the unit as a copy machine Entering the copy modeMaking a copy Copy StopYou can change the default resolution in feature #461 To stop copyingText For documents containing only text Copy Stop StartMore copying features Using the scanner glassTo enlarge a document Original documentExample Making 2 copies of a 4-page original document Collated pages Uncollated pagesConnecting to a computer Installing Multi- Function StationCPU RAMInsert the included CD-ROM into your CD- ROM drive Important notice for Windows XP usersTo use the other unit with the computer To modify the softwareStarting Multi-Function Station Using the unit as a printerPrinting from Windows applications Transparencies LabelsRemove each envelope after printing EnvelopesPeel-off strip Multiple flaps Using Multi-Function Viewer Using the unit as a scannerSelect ViewerScan Multi-Function Viewer will appear Using other applications Operating the unit from your computerTo scan documents quickly Readiris OCR softwareFax sending/receiving using Multi-Function Station Select Pcfax Panasonic KX FLB811/PCFAX Panasonic KX-FLB801Changing the default output tray Confirming the status of the unitOther information KX- FLB811 only Receiving a fax into your computerOutput tab To cancel programming To select features by using the navigator keyBasic Feature FAX Feature Copy Feature ProgrammingCorrect setting Basic featuresNormal default For normal contrast OFF default Deactivates this feature Fax features To cancel after programming, press Stop then SET You can also send a document using the scanner glass. PressSetting the Error On default You will hear connecting tonesFeature/Code Selection On defaultEnter your code from 2 to 4 digits, using 0-9, * and # Default code is #9Feature/Code Selection Receiving a fax into Recognize the connection, it will store a received documentMemory once, then transfer the data after recognition ConnectionTo change the default resolution setting for copying Copy featuresResolution Error messages Reports Error messages Display Display Cause & SolutionService personnel Paper. Install paper page 18Cable or the computer power cord is not connected correctly Recording paper is installed in the manual input tray whenWrong Paper Size paper. Use the appropriate size paperInitial settings When a function does not work, check hereGeneral Fax sending Fax receivingReceiving mode Auto Answer indicatorPaper is installed Documents automatically Pressing FAX Auto AnswerUsing an answering machine CopyingMulti-Function Station If a power failure occurs Replacing the toner cartridge and the drum unit Toner LOW Toner EmptyRemove the drum and toner unit 1 by holding the tabs Close the top cover until locked When the recording paper has jammed inside of the unit Recording paper jamWaste disposal method Display will show the followingRemove the jammed paper CasePull and hold the lever 1 to release the jammed paper Check Pick UP Input Tray #1 When the recording paper is not fed into the unit properlyCheck Pick UP Input Tray #2 When the document has jammed near the document exit When the document has jammed near the document entranceDocument jams Auto document feeder Remove the jammed document 1 carefullyDisconnect the power cord Open the document cover Cleaning the white plate and glassesWhite plate and scanner glasses Close the document cover Re-connect the power cord If the document cover comes off from the unitLower glass Cleaning the document feeder rollers Help Reference lists and reports Specifications Recording paper weight Envelope sizeToner life % image areaDrum life FCC and Other Information Responsible Party Limited Warranty FAX categories Parts LaborThermal Transfer Facsimile Laser FacsimileFor In Limited Warranty product service Customer Services directory Customer Services DirectoryFor your future reference User recordAttach your sales receipt here Activating Installing Navigator directory Sending faxes Index100 101 102 103 No Extra Cost Panasonic FAX Advantage Program