Panasonic KX-FLB811 manual Fax sending, Fax receiving

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9. Help

 

 

Problem

Cause & Solution

I cannot operate the help

L The unit is set to the scan mode. Press {COPY} or {FAX} to switch

function, adjust volumes

to the copy mode or fax mode. If you still have this problem, contact

or program the features.

our service personnel.

 

 

9.3.3 Fax – sending

 

 

 

Problem

Cause & Solution

I cannot send documents.

L The telephone line cord is connected to the [EXT] jack on the unit.

 

Connect to the [LINE] jack (page 21).

 

L The other party’s fax machine is busy or has run out of recording

 

paper. Try again.

 

L The other party’s machine is not a fax machine. Check with the

 

other party.

 

L The other party’s fax machine failed to answer the fax

 

automatically. Send the fax manually (page 28).

 

 

I cannot send a fax

L Use the overseas transmission mode (feature #411 on page 61).

overseas.

L Add two pauses at the end of the telephone number or dial

 

manually.

 

 

The other party complains

L If your line has special telephone services such as call waiting, the

that letters on their

service may have been activated during fax transmission. Connect

received document are

the unit to a line that does not have these services.

distorted.

L Another telephone on the same line is off the hook. Hang up the

 

extension telephone and try again.

 

 

The other party complains

L Try copying the document. If the copied image is clear, there may

that letters on their

be something wrong with the other party’s machine.

received document are

L The original document is too dark or too light. Change the contrast

not clear.

setting by pressing {CONTRAST}, then {V} or {^}, and try again.

 

 

The other party complains

L The glass or rollers are dirty with correction fluid, etc. Clean them

that black lines, white

(page 84, 87). Please do not insert a document before correction

lines or smudges appear

fluid has dried completely.

on their received

 

document.

 

 

 

9.3.4 Fax – receiving

 

 

 

Problem

Cause & Solution

I cannot receive

L You may have subscribed to a voice mail service due to service

documents.

packs offered by your telephone company. Fax reception may not

 

be possible when voice mail is activated so we recommend you to:

 

– contact your telephone company and request to deactivate

 

voice mail service, or

 

– subscribe to a Distinctive Ring service (page 42).

 

L The telephone line cord is connected to the [EXT] jack on the unit.

 

Connect to the [LINE] jack (page 21).

 

 

For assistance, please visit http://www.panasonic.com/consumersupport

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Contents Operating Instructions Open How to use the operating instructionsDirectory E Location of controlsStop K Energy Star Thank you for purchasing a Panasonic fax machineTrademarks CopyrightInstallation Important safety instructionsFuser unit Laser radiationKX-FLB811 KX-FLB801 Toner cartridgeToner cartridge and drum unit For best performanceDamage to the unit Poor print quality Improper Operation Static electricityRecording paper Unit should not be exposed to direct sunlightRoutine care Moving the unitUsing the unit with an answering Selecting the operation mode FaxDistinctive Ring service from your Using two or more phone numbers on aCleaning the document feeder Cleaning the white plateReplacing the toner cartridge Document jams Auto documentPart number*1 Quantity Included accessoriesDescription of buttons Accessory informationFront view OverviewE F G H Rear viewToner cartridge and drum unit Close the manual input tray 3 before opening the top cover Document tray Toner save featureOutput tray For KX-FLB811 usersIf the top part of the extender is detached For KX-FLB801 usersKX-FLB801 If the extender is detached KX-FLB811Recording paper Using the paper input trayApprox kg 4.4 lb Using the manual input trayPaper in Tray #2 For PC Printing Using surge protectors Using the optional handset unitConnections Selecting the operation mode Fax/Copy/Scan Dialing modeSystem Setup Dialing ModeHelp function Adjusting volumeDate and time If you have subscribed to a Caller ID serviceExample August 10, 2006 Press 08 10 Example 1015PM 12 hour clock entry 1. Press 10ZOOM/QUICK Scan Menu SET Flash Your logoZoom Quick Scan StopTo delete a character To select characters using V orTo erase all characters, press and hold To insert a characterMenu Stop SET Flash Your fax numberYour FAX no Press SET To delete a numberEntering the fax mode Using the unit as a fax machineUsing the auto document feeder Sending a fax manuallyFAX SET Stop Quick Scan Start Using the scanner glassExample Document weightPAGES=01 StandardStoring one-touch dial item Dial ModeDirectory Menu Stop For stationsEditing a stored item Storing navigator directory itemsErasing a stored item To delete a character/numberUsing navigator directory Using stationsFax auto redial If your unit does not send a faxProgramming items into the broadcast memory Broadcast transmissionAdding a new item into the broadcast memory Erasing a stored item from the broadcast memorySending the same document to pre-programmed parties To cancel broadcast transmissionActivating TEL mode Activating FAX only modeReceiving a fax automatically Auto answer on Receiving a fax manually Auto answerSetting up the unit and an answering machine Using the unit with an answering machineHow to receive faxes with the optional handset unit To stop receivingActivating the junk fax prohibitor Fax activation code feature #434 onStoring undesired callers Receiving a voice message and fax document in one callTo print the junk fax prohibitor list To display the junk fax prohibitor listTo erase an item from the junk fax prohibitor list Viewing and calling back using caller information Caller ID serviceHow Caller ID is displayed Menu Stop Caller IDStoring caller information Into the one-touch dial feature and navigator directoryErasing all caller information Erasing specific caller informationUsing two or more phone numbers on a single telephone line Distinctive Ring service from your phone companyActivating the Distinctive Ring feature Ring pattern SettingsOther triple ring short Short-long rings 1st ring 2nd ring Programming the ring pattern assigned for faxEntering the copy mode Using the unit as a copy machineMaking a copy Copy StopTo stop copying You can change the default resolution in feature #461Text For documents containing only text Copy Stop StartUsing the scanner glass More copying featuresTo enlarge a document Original documentCollated pages Uncollated pages Example Making 2 copies of a 4-page original documentInstalling Multi- Function Station Connecting to a computerCPU RAMImportant notice for Windows XP users Insert the included CD-ROM into your CD- ROM driveTo use the other unit with the computer To modify the softwareStarting Multi-Function Station Using the unit as a printerPrinting from Windows applications Labels TransparenciesRemove each envelope after printing EnvelopesPeel-off strip Multiple flaps Using Multi-Function Viewer Using the unit as a scannerSelect ViewerScan Multi-Function Viewer will appear Operating the unit from your computer Using other applicationsTo scan documents quickly Readiris OCR softwareSelect Pcfax Panasonic KX FLB811/PCFAX Panasonic KX-FLB801 Fax sending/receiving using Multi-Function StationConfirming the status of the unit Changing the default output trayOther information KX- FLB811 only Receiving a fax into your computerOutput tab To select features by using the navigator key To cancel programmingBasic Feature FAX Feature Copy Feature ProgrammingCorrect setting Basic featuresNormal default For normal contrast OFF default Deactivates this feature Fax features You can also send a document using the scanner glass. Press To cancel after programming, press Stop then SETSetting the Error On default You will hear connecting tonesOn default Feature/Code SelectionEnter your code from 2 to 4 digits, using 0-9, * and # Default code is #9Recognize the connection, it will store a received document Feature/Code Selection Receiving a fax intoMemory once, then transfer the data after recognition ConnectionTo change the default resolution setting for copying Copy featuresResolution Error messages Reports Display Cause & Solution Error messages DisplayPaper. Install paper page 18 Service personnelCable or the computer power cord is not connected correctly Recording paper is installed in the manual input tray whenSize paper. Use the appropriate size paper Wrong PaperInitial settings When a function does not work, check hereGeneral Fax receiving Fax sendingAuto Answer indicator Receiving modePaper is installed Documents automatically Pressing FAX Auto AnswerCopying Using an answering machineMulti-Function Station If a power failure occurs Toner LOW Toner Empty Replacing the toner cartridge and the drum unitRemove the drum and toner unit 1 by holding the tabs Close the top cover until locked Recording paper jam When the recording paper has jammed inside of the unitWaste disposal method Display will show the followingCase Remove the jammed paperPull and hold the lever 1 to release the jammed paper Check Pick UP Input Tray #1 When the recording paper is not fed into the unit properlyCheck Pick UP Input Tray #2 When the document has jammed near the document entrance When the document has jammed near the document exitDocument jams Auto document feeder Remove the jammed document 1 carefullyDisconnect the power cord Open the document cover Cleaning the white plate and glassesWhite plate and scanner glasses If the document cover comes off from the unit Close the document cover Re-connect the power cordLower glass Cleaning the document feeder rollers Help Reference lists and reports Specifications Envelope size Recording paper weightToner life % image areaDrum life FCC and Other Information Responsible Party FAX categories Parts Labor Limited WarrantyThermal Transfer Facsimile Laser FacsimileFor In Limited Warranty product service Customer Services Directory Customer Services directoryFor your future reference User recordAttach your sales receipt here Index Activating Installing Navigator directory Sending faxes100 101 102 103 Panasonic FAX Advantage Program No Extra Cost
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