Panasonic KX-FLB811 manual Documents automatically Pressing FAX Auto Answer, Display shows, Poor

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9. Help

Problem

Cause & Solution

I cannot receive

L The receiving mode is set to TEL mode. Set to FAX ONLY mode by

documents automatically.

pressing {FAX AUTO ANSWER}.

 

L The time taken to answer the call is too long. Decrease the number

 

of rings before the unit answers a call (feature #210 on page 60).

 

L Make sure that the Distinctive Ring of feature #430 is set properly

 

(page 42). If you do not subscribe to the Distinctive Ring service

 

offered by your local telephone company, this feature should be

 

OFF.

 

 

The display shows

L The incoming call is not a fax. Change the receiving mode to TEL

“CONNECTING...”, but

mode by pressing {FAX AUTO ANSWER}.

faxes are not received.

 

A blank sheet is ejected.

L The other party placed the document in their fax machine the

 

wrong way. Check with the other party.

 

 

The printing quality is

L If documents can be copied properly, the unit is working normally.

poor.

The other party may have sent a faint document or there may be

 

something wrong with the other party’s machine. Ask them to send

 

a clearer copy of the document or to check their fax machine.

 

L Some paper has instructions recommending which side to print on.

 

Try turning the paper over.

 

L You may have used paper with a cotton and/or fiber content that is

 

over 20%, such as letterhead or resume paper.

 

L The remaining toner is low. Replace the toner cartridge (page 76).

 

L To check the drum life and quality, please print the printer test list

 

(page 89). If printing quality is still poor, replace the toner cartridge

 

and drum unit.

 

L The toner save mode is ON (feature #482 on page 60).

 

L The glass or rollers are dirty with correction fluid, etc. Clean them

 

(page 84, 87). Please do not insert a document before correction

 

fluid has dried completely.

 

 

The other party complains

L The memory is full of received documents due to a lack of

that they cannot send a

recording paper or a recording paper jam. Install paper (page 18)

document.

or clear the jammed paper (page 79).

 

L If feature #442 is set to “ALWAYS” (page 64), check the connection

 

between the computer and the unit.

 

L The unit is not in FAX ONLY mode. Press {FAX AUTO ANSWER}

 

repeatedly to turn ON the {FAX AUTO ANSWER} indicator.

 

 

I cannot select the desired

L If you want to set FAX ONLY mode:

receiving mode.

– press {FAX AUTO ANSWER} repeatedly to turn ON the {FAX

 

AUTO ANSWER} indicator.

 

L If you want to set TEL mode:

 

– press {FAX AUTO ANSWER} repeatedly to turn OFF the {FAX

 

AUTO ANSWER} indicator.

 

L The Distinctive Ring of feature #430 is activated (page 42).

 

 

I cannot receive

L Feature #442 is activated and the received fax documents are

documents even though

automatically transferred to the computer. View the received

paper is installed.

documents using the computer (page 56).

 

L Recording paper is installed in the manual input tray. Remove the

 

recording paper from the manual input tray.

 

 

72For assistance, please visit http://www.panasonic.com/consumersupport

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Contents Operating Instructions How to use the operating instructions OpenStop K Location of controlsDirectory E Trademarks Thank you for purchasing a Panasonic fax machineEnergy Star CopyrightImportant safety instructions InstallationKX-FLB811 KX-FLB801 Laser radiationFuser unit Toner cartridgeDamage to the unit Poor print quality Improper Operation For best performanceToner cartridge and drum unit Static electricityRoutine care Unit should not be exposed to direct sunlightRecording paper Moving the unitDistinctive Ring service from your Selecting the operation mode FaxUsing the unit with an answering Using two or more phone numbers on aReplacing the toner cartridge Cleaning the white plateCleaning the document feeder Document jams Auto documentIncluded accessories Part number*1 QuantityAccessory information Description of buttonsOverview Front viewRear view E F G HToner cartridge and drum unit Close the manual input tray 3 before opening the top cover Output tray Toner save featureDocument tray For KX-FLB811 usersFor KX-FLB801 users If the top part of the extender is detachedIf the extender is detached KX-FLB811 KX-FLB801Using the paper input tray Recording paperUsing the manual input tray Approx kg 4.4 lbPaper in Tray #2 For PC Printing Connections Using the optional handset unitUsing surge protectors System Setup Dialing modeSelecting the operation mode Fax/Copy/Scan Dialing ModeAdjusting volume Help functionExample August 10, 2006 Press 08 10 If you have subscribed to a Caller ID serviceDate and time Example 1015PM 12 hour clock entry 1. Press 10Zoom Your logoZOOM/QUICK Scan Menu SET Flash Quick Scan StopTo erase all characters, press and hold To select characters using V orTo delete a character To insert a characterYour FAX no Press SET Your fax numberMenu Stop SET Flash To delete a numberUsing the auto document feeder Using the unit as a fax machineEntering the fax mode Sending a fax manuallyUsing the scanner glass FAX SET Stop Quick Scan StartPAGES=01 Document weightExample StandardDirectory Menu Stop Dial ModeStoring one-touch dial item For stationsErasing a stored item Storing navigator directory itemsEditing a stored item To delete a character/numberFax auto redial Using stationsUsing navigator directory If your unit does not send a faxAdding a new item into the broadcast memory Broadcast transmissionProgramming items into the broadcast memory Erasing a stored item from the broadcast memoryTo cancel broadcast transmission Sending the same document to pre-programmed partiesReceiving a fax automatically Auto answer on Activating FAX only modeActivating TEL mode Receiving a fax manually Auto answerHow to receive faxes with the optional handset unit Using the unit with an answering machineSetting up the unit and an answering machine To stop receivingStoring undesired callers Fax activation code feature #434 onActivating the junk fax prohibitor Receiving a voice message and fax document in one callTo erase an item from the junk fax prohibitor list To display the junk fax prohibitor listTo print the junk fax prohibitor list How Caller ID is displayed Caller ID serviceViewing and calling back using caller information Menu Stop Caller IDErasing all caller information Into the one-touch dial feature and navigator directoryStoring caller information Erasing specific caller informationActivating the Distinctive Ring feature Distinctive Ring service from your phone companyUsing two or more phone numbers on a single telephone line Ring pattern SettingsProgramming the ring pattern assigned for fax Other triple ring short Short-long rings 1st ring 2nd ringMaking a copy Using the unit as a copy machineEntering the copy mode Copy StopText For documents containing only text You can change the default resolution in feature #461To stop copying Copy Stop StartTo enlarge a document More copying featuresUsing the scanner glass Original documentExample Making 2 copies of a 4-page original document Collated pages Uncollated pagesCPU Connecting to a computerInstalling Multi- Function Station RAMTo use the other unit with the computer Insert the included CD-ROM into your CD- ROM driveImportant notice for Windows XP users To modify the softwarePrinting from Windows applications Using the unit as a printerStarting Multi-Function Station Transparencies LabelsPeel-off strip Multiple flaps EnvelopesRemove each envelope after printing Select ViewerScan Multi-Function Viewer will appear Using the unit as a scannerUsing Multi-Function Viewer To scan documents quickly Using other applicationsOperating the unit from your computer Readiris OCR softwareFax sending/receiving using Multi-Function Station Select Pcfax Panasonic KX FLB811/PCFAX Panasonic KX-FLB801Other information KX- FLB811 only Changing the default output trayConfirming the status of the unit Receiving a fax into your computerOutput tab Basic Feature FAX Feature Copy Feature To cancel programmingTo select features by using the navigator key ProgrammingNormal default For normal contrast Basic featuresCorrect setting OFF default Deactivates this feature Fax features Setting the Error To cancel after programming, press Stop then SETYou can also send a document using the scanner glass. Press On default You will hear connecting tonesEnter your code from 2 to 4 digits, using 0-9, * and # Feature/Code SelectionOn default Default code is #9Memory once, then transfer the data after recognition Feature/Code Selection Receiving a fax intoRecognize the connection, it will store a received document ConnectionResolution Copy featuresTo change the default resolution setting for copying Error messages Reports Error messages Display Display Cause & SolutionCable or the computer power cord is not connected correctly Service personnelPaper. Install paper page 18 Recording paper is installed in the manual input tray whenWrong Paper Size paper. Use the appropriate size paperGeneral When a function does not work, check hereInitial settings Fax sending Fax receivingPaper is installed Receiving modeAuto Answer indicator Documents automatically Pressing FAX Auto AnswerUsing an answering machine CopyingMulti-Function Station If a power failure occurs Replacing the toner cartridge and the drum unit Toner LOW Toner EmptyRemove the drum and toner unit 1 by holding the tabs Close the top cover until locked Waste disposal method When the recording paper has jammed inside of the unitRecording paper jam Display will show the followingRemove the jammed paper CasePull and hold the lever 1 to release the jammed paper Check Pick UP Input Tray #2 When the recording paper is not fed into the unit properlyCheck Pick UP Input Tray #1 Document jams Auto document feeder When the document has jammed near the document exitWhen the document has jammed near the document entrance Remove the jammed document 1 carefullyWhite plate and scanner glasses Cleaning the white plate and glassesDisconnect the power cord Open the document cover Close the document cover Re-connect the power cord If the document cover comes off from the unitLower glass Cleaning the document feeder rollers Help Reference lists and reports Specifications Toner life Recording paper weightEnvelope size % image areaDrum life FCC and Other Information Responsible Party Thermal Transfer Facsimile Limited WarrantyFAX categories Parts Labor Laser FacsimileFor In Limited Warranty product service Customer Services directory Customer Services DirectoryAttach your sales receipt here User recordFor your future reference Activating Installing Navigator directory Sending faxes Index100 101 102 103 No Extra Cost Panasonic FAX Advantage Program
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