|
|
|
|
|
|
| Operations | ||||||||||
Fax – receiving (cont.) |
|
|
|
|
|
|
|
|
|
|
|
| |||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |
| Problem |
|
| Cause & solution |
|
|
|
|
|
|
|
|
|
| |||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |||
The printing quality is poor. | The other party sent a faint document. Ask them to send a | ||||||||||||||||
|
|
|
|
|
| ● |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| clearer copy of the document. |
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
| Some paper has instructions recommending which side to | |||||||||||
|
|
|
|
|
| ● |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| print on. Try turning the paper over. |
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
| You may have used paper with a cotton and/or fiber content | |||||||||||
|
|
|
|
|
| ● |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| that is over 20%, such as letterhead or resume paper. | |||||||||||
|
|
|
|
|
| The remaining toner is low. Replace the toner cartridge (p. 68). | |||||||||||
|
|
|
|
|
| ● |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| We recommend you replace the drum unit every third time | |||||||||||
|
|
|
|
|
| ● |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| you replace the toner cartridge (p. 68). To check the drum | |||||||||||
|
|
|
|
|
| life and quality, please print the printer test list (p. 76). | |||||||||||
|
|
|
|
|
| The toner save mode of feature #79 is on (p. 59). | |||||||||||
|
|
|
|
|
| ● |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Receive mode |
|
|
|
|
|
|
|
|
|
|
|
|
|
| |||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |
| Problem |
|
| Cause & solution |
|
|
|
|
|
|
|
|
|
| |||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ||
I cannot select the desired | If you want to set FAX ONLY or TEL/FAX |
|
|
|
|
|
|
|
|
|
| ||||||
receive mode. |
|
| ● |
|
|
|
|
|
|
|
|
|
|
| |||
|
|
|
|
|
|
|
|
|
|
|
|
| |||||
|
| mode: |
| ON |
|
|
|
|
|
|
|
|
| ||||
|
|
|
|
|
|
|
|
|
|
|
| ||||||
|
|
|
|
|
| — select the desired mode using feature |
|
|
|
|
|
|
|
|
| ||
|
|
|
|
|
|
|
|
|
| ||||||||
|
|
|
|
|
| #77 (p. 59), and |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| — press AUTO ANSWER | to turn on |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| the AUTO ANSWER light. |
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ||
|
|
|
|
|
| If you want to set TEL mode: |
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
| ● |
| OFF | |||||||||
|
|
|
|
|
| — press AUTO ANSWER | to turn off | ||||||||||
|
|
|
|
|
| the AUTO ANSWER light. |
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ||
The other party complains that | The unit is not in AUTO ANSWER mode. |
|
|
|
|
|
|
|
|
|
| ||||||
|
|
|
|
|
| ● |
|
|
|
|
|
|
|
|
|
|
|
they cannot send a document. | Press AUTO ANSWER | to turn on the | ON |
|
|
|
|
|
|
|
|
| |||||
|
|
|
|
|
|
|
|
| |||||||||
|
|
|
|
|
| AUTO ANSWER light. |
|
|
|
|
| ||||||
|
|
|
|
|
|
|
|
| |||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Copying |
|
|
|
|
|
|
|
|
|
|
|
|
|
| |||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |
| Problem |
|
| Cause & solution |
|
|
|
|
|
|
|
|
|
| |||
|
|
|
|
|
| ||||||||||||
The unit does not make a copy. | You cannot make a copy during programming. Make the | ||||||||||||||||
|
|
|
|
|
| ● |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| copy after programming or stop programming. | |||||||||||
|
|
|
|
|
| ||||||||||||
A black line, a white line or a | The glass or rollers are dirty. Clean them (p. 74). | ||||||||||||||||
|
|
|
|
|
| ● |
|
|
|
|
|
|
|
|
|
|
|
dirty pattern appears on the |
|
|
|
|
|
|
|
|
|
|
|
| |||||
copied document. |
|
|
|
|
|
|
|
|
|
|
|
|
|
| |||
|
|
|
|
|
| ||||||||||||
The printing quality is poor. | Some paper has instructions recommending which side to | ||||||||||||||||
|
|
|
|
|
| ● |
|
|
|
|
|
|
|
|
|
|
|
| Original | Copy | print on. Try turning the paper over. |
|
|
|
|
|
|
|
|
|
| ||||
| ● |
|
|
|
|
|
|
|
|
|
|
| |||||
|
|
|
|
|
| You may have used paper with a cotton and/or fiber | |||||||||||
| ABC |
|
|
|
| ||||||||||||
|
|
|
|
| content that is over 20%, such as letterhead or resume | ||||||||||||
|
|
|
|
|
| paper. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
| The remaining toner is low. Replace the toner cartridge | |||||||||||
|
|
|
|
|
| ● |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| (p. 68). |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| We recommend you replace the drum unit every third time | |||||||||||
|
|
|
|
|
| ● |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| you replace the toner cartridge (p. 68). To check the drum | |||||||||||
|
|
|
|
|
| life and quality, please print the printer test list (p. 76). | |||||||||||
|
|
|
|
|
| The toner save mode of feature #79 is on (p. 59). | |||||||||||
|
|
|
|
|
| ● |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
For fax advantage assistance, call
65