Tektronix 740L manual Fonts printing incorrectly from Windows

Page 99

Troubleshooting 4

Fonts printing incorrectly from Windows

If fonts are printing incorrectly from Windows, make sure that you installed the correct printer with the supported driver and PostScript printer description ﬁle (ppd).

If you are not sure which printer conﬁguration you have, print the Conﬁguration Page from the front panel’s Help Pages menu; it lists whether your printer has the Standard, Plus, or Extended feature set, as well as the amount of memory installed and other useful information.

Feature set	PostScript printer description ﬁle (ppd)

Standard*	Tektronix Phaser 740
Plus	Tektronix Phaser 740 with Plus Features
Extended	Tektronix Phaser 740 with Extended Features

*The Standard feature set refers to two printer models: Phaser 740L printer and Phaser 740 printer.

Advanced Features and Troubleshooting Manual

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Contents S E R P R I N T E R S S E R P R I N T E R S V3 January 071-0236-00 Pantone, Inc Terms on product Caution User safety summarySymbols as marked on product Terms in manual CautionFor Users in Japan Contents Printer Management TroubleshootingUsing Color Using Printer UtilitiesConnecting Peripheral Devices Regulatory Information and Specifications Using Your Printer with a ScannerIndex Chapter Color Printer ResourcesUser Guide Setup GuidePhaserShare Networking Setup Guide Printed and on-line booksTektronix World Wide Web sites Advanced Features and Troubleshooting ManualPhaserShare Networking Manual What it includes Where to ﬁnd itWhat it includes PhaserLink softwareTekSMART Knowledge Base Color ConnectionAll about media Paper TraysTransparency Trays Use the Multi-Purpose Tray for specialty media Multi-Purpose TrayMargins and print area Supported media sizes selected in drivers and front panelMargins Media Size Print area Top Bottom Sides U T I O N Media hintsLoading media trays Loading paperLoading letterhead paper Loading Tektronix transparencies Using the Transparency tray Using the Multi-Purpose TrayHints for making transparencies Using the Multi-Purpose Tray Standard mediaSpecialty media Thin Medium Thick Setting media thicknessMedia type Tray capacity Inserting the mediaTektronix Transparencies Loading specialty media in the Multi-Purpose TrayLetterhead 0236-14 Tektronix Glossy Coated Paper / Card Stock Printing hints Envelopes A supported printer driver Guidelines for printing envelopesEnvelope printing hints Your applicationLaser labels Guidelines for printing on labels Sheet size Label size Avery label SettingTektronix Fabric Transfer Media Guidelines for printing on Fabric Transfer media Manual duplex Duplex printingAutomatic duplex Automatic duplexPC Windows NT4 Macintosh LaserWriterPC Windows PC Windows 95 / WindowsManual duplex Multi-Purpose Tray recommendedPaper trays Using the Multi-Purpose Tray SideMedia type Front panel selection 3 4 5 6 Using a Paper tray 32564-09a Adjusting margins for a single-sided print Adjusting marginsScroll to Adjust Top Margin. Press Menu Adjusting margins for a duplex print Phaser 740 and 740L Laser Printers Downloading fonts Using fontsResident typefaces PostScript Resident typefaces PCL5Downloading fonts from a Macintosh Printing a list of resident fonts From a MacintoshFrom a PC or workstation Using Quick Collate RequirementsQuick Collate hints Using Slip Sheets Previewing with Check Print Enable Check Print and reset the timeoutUse Check Print Using Image Smoothing Automatic tray switchingMacintosh Output Order hints Output OrderOutput Order Face Up Output Order Face DownCompatibility requirements PhaserPrint Plug-in for PhotoshopInstalling the plug-in Macintosh Installing the plug-inUsing the plug-in Installing the plug-in WindowsSelecting options in the PhaserPrint dialog box Print using MacintoshNumber of copies Print using Windows Printer namePrinter model Quality Media size selectionColor Correction MediaFast preview Output face upCheck Print Image Smoothing Stylized representationScaling an image Image size Landscape orientationCenter images Replicate imagesNumber of images Image separationImage layout Media size displayShow color preview of image Phaser 740 and 740L Laser Printers User-replaceable components ConsumablesFront panel messages When to replace componentsToner Cartridges Order numbers Average life % of coverageOrder numbers Average life Imaging UnitFuser Fuser RollConsumable life information Transfer KitMain Charge Grid Status of each consumable Usage Proﬁle ReportLOW Using the information on the ConsumablesOn-line support TroubleshootingCustomer Support Centers Customer Support CentersCountry Numbers Getting information by faxDiagnostic tools Service Print ConﬁgurationConsumables Usage Proﬁle Report PhaserLink Printer Management Software Front panelCalibrate Margins Color Density Samples Color Reference Margin Adjust PagesBasic rules for troubleshooting Where does the symptom appear? SolutionMaintaining print quality Symptoms and solutions Symptom Possible Causes SolutionFront Panel Messages Fuser expired Front Panel Messages contdPrint quality problems To avoid the problem Print quality problems contdPhaser 740 and 740L Laser Printers Approximately on the same Phaser 740 and 740L Laser Printers Entire page prints in black, including the borders Quality If you can’t make a print Symptom SolutionProblems with image size and position Problems with jamsProblems with automatic duplexing SymptomSolutionPrinted colors are not what you expected Presentation, change it to Standard Printed colors are not what you expected contdPrint quality hints Specialty media Media hintsMedia handling Double-sided printingImproving print speed Relative port speedFastest print time Printed colors are not what you expected Printing Pantone Colors Using the Tektronix halftone screensWindows Selecting page sizes in Windows applicationsFonts printing incorrectly from Windows Feature set PostScript printer description ﬁle ppdSharing the printer on a network Driver, utility ﬁles, and front panel interactionsIf the Apple Printer Utility does not work AppleTalk Startup page prints even though it is disabled Error messages on the StartupMessageDescription Windows 95 users PostScript printing errorsMacintosh users Windows 3.1 usersEnabling the PostScript error handler Error User Corrective Action Error codesIf problem persists for Error 30, clean the sensor. See Error 80, 81, 82, 83, Turn the printer off, then on. Clearing a media jam Jam at a SolutionJam at B Jam at C 101 Jam at D 103 Jam at E Jam at Multi-Purpose Jam at Duplex Unit 107 Occasional cleaningPaper-pick rollers a Duplex UnitSensor Phaser 740 Color Printer Printing the cleaningCleaning other rollers Cleaning the sensorPrinter Management PhaserLink Printer Management softwareFor the system administrator For the service providerUsage Proﬁle Job Accounting From the printer’s front panel From PhaserLink Printer Management softwareEnabling and disabling the Startup From utility ﬁlesChanging the Energy Star timeout Protected mode for the front panel menu Macintosh utility ﬁlesPC utility ﬁles Print-quality modes Using ColorDIC Color correctionsPrint the Color Reference Controlling color densityColor 121 Adjust the colorsMenu item What it does How it works Calibrate Colors menu selectionsOverview Printing the Color Sampler ChartsColor sampler chart descriptions Color chartsDownloading a color correction ﬁle Installing color correction ﬁlesPrinting samplers from a Macintosh Selecting a color correction ﬁlePrinting the desired color from an application Printing a color sampler chartPrinting samplers from a PC Selecting a color correction in an application Scroll to RGB Color Sampler or Cmyk Color Sampler Printing a color sampler chart from the front panelPantone Color Files Methods of printing Pantone ColorsPrinter-speciﬁc Pantone Colors For ﬁnal output on a color printing press Pantone Colors from color selection booksMacintosh Installing the Pantone Color ﬁlesPrinting the Pantone Color Chart Printing the entire chartPrinting individual pages from Acrobat Reader From a nonsupported driver Using the ﬁles on the printer’s CD-ROM Using the Apple Printer Utility to download ﬁlesDownloading ﬁles from a Macintosh Using Printer Utilities Using the Apple Printer Utility to perform other tasks Turning on/off the StartupChanging the printer’s AppleTalk name Downloading ﬁles from a PC WindowsWindows 95 / Windows Windows NT Downloading ﬁles from the Tektronix World Wide Web site Type anonymous Downloading ﬁles from the Tektronix ftp serverPage Device Uses Scsi peripheral devicesConnecting Scsi devices Required itemsConnection overview Connecting one Scsi device Connecting multiple Scsi devices Initializing a formatted Scsi device Macintosh usersPC and workstation users NOSYSTRT.PS Enabling and disabling SysStart Job executionOverview Using Your Printer with a ScannerCopying a single Making copiesCopying multiple pages with an Auto-Document Feeder Using the front panel Copier Menu Copier Menu Reset Factory DefaultsCopying at 100% scale Placing and scaling imagesCopying to ﬁt full-bleed images Scaling images using Scan Area Scaling images using ZoomRegulatory Information and Specifications Declaration of conformity For 220-230 VAC equipmentEnvironmental Phenomena Test Speciﬁcation Basic Standard R N I N G FCC Class B deviceMaterial Safety Data Sheets Msds for Toner Ecological Information Physical And Chemical PropertiesStability And Reactivity Toxicological InformationSpeciﬁcations Power Consumption Dimensions of Lower Tray AssemblyState Average power Index Phaser 740 and 740L Laser Printers 167 CMYK.PS 169 Phaser 740 and 740L Laser Printers Printed on recycled paper

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