
CONTENTS
6.1ERROR MESSAGES
6.1.1Reporting errors
When an error occurs, the machine stops immediately and displays an error message on the control panel.
Error messages are displayed as follows:
Status num:  | 5144  | 
Rewinder init20x 256  | 
  | 
  | 
  | 
[52]An example of an error message:
5144 = status number; this number makes it easier to identify the message.
‘Rewinder init’ = status text; a brief description of the error.
ALS 20x 256
GB
Error messages that are not described here may only be resolved by a qualified service technician.
When an error occurs that is not described here:
Press the button ![]()
 to delete the message. Switch the device off, wait 30 seconds and then switch it on again.
If the error reoccurs:
Request a service technician.
Error messages that are not mentioned here are described in the service manual.
6.1.2List of error messages
Status Status text | Cause | Action to take  | 
5000 Bus device  | – Device at I2C Bus cannot be contact-  | 
  | ed.  | 
  | – In most cases, this message appears  | 
  | as the first in a series of two or three  | 
  | messages which narrow down the er-  | 
  | ror more precisely.  | 
Delete the message by pressing the
Switch the machine off, wait 30 sec- onds and switch it back on.
If the error message appears re- peatedly, call in a servicing tech- nician.
5001 No gap found  | – The maximum limit for missing labels  | 
  | was exceeded (LABEL SETUP > Miss. la-  | 
  | bel tol.).  | 
  | – The machine is not correctly set for  | 
  | the type of label (MACHINE SETUP >  | 
  | Light sens. type ).  | 
  | – Label length is not correctly set  | 
  | (LABEL SETUP > Label distance). | 
  | – Photoelectric label sensor is dirty.  | 
  | – Photoelectric label sensor is incor-  | 
  | rectly positioned.  | 
  | – Photoelectric label sensor is not con-  | 
  | nected correctly.  | 
  | – Photoelectric label sensor is defec-  | 
  | tive.  | 
  | – Rotary encoder is not adjusted cor-  | 
  | rectly.  | 
Check the points listed above and correct if necessary.
Press the ![]()
 key to confirm the er- ror message.
5002 Rewinder full  | The (internal) roll diameter control has  | Insert new label roll.  | 
  | calculated that the end of the material  | 
  | 
  | roll has been reached.  | 
  | 
  | 
  | 
  | 
[53] List of error messages  | 
  | 
  | 
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